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    Burlington

    5.0 (4 reviews)
    Open 9:00 am - 11:00 pm
    Updated 2 months ago

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    Nordstrom Rack

    Nordstrom Rack

    3.3(95 reviews)
    0.1 mi
    $$

    I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

    This review is not about the employees. Everyone I interacted with was polite and professional. My…read moreissue is with a fitting room policy that makes absolutely no sense from a customer's perspective. I walked into the fitting room area with three shirts. The employee counted them which is completely reasonable. Then I was told I could not enter because they were not on hangers. I explained that I picked them up from the sales floor without hangers and asked for three hangers. They gave them to me but then told me I still had to place every shirt back onto the rack outside the fitting room before I could go in. So I had to hang the shirts on the rack outside the dressing room just so I could walk inside and immediately remove them again. There was no purpose to it other than creating extra work and slowing the process down. As I was leaving I watched another customer get stopped because she had not rehung her clothing before exiting. Customers are now expected to do work that fitting room attendants have always handled. Retail stores are competing with online shopping where convenience is everything. Policies like this make the in store experience slower more frustrating and less enjoyable. I hope someone at the corporate level reevaluates whether this policy is actually helping anyone because from a customer's perspective it only creates unnecessary inconvenience.

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Five Below

    Five Below

    3.7(6 reviews)
    0.0 mi

    Today my son and I stopped at Five Below to shop and decided to sit in a couple of the chairs that…read morewere on display for sale so we could see how they felt before deciding whether to buy them. An employee approached us and told us we needed to move because "this area is for walking." I asked, "Where would you like us to sit instead?" She pointed to another area out of the way, so we moved without arguing. A few moments later, a manager dressed in black walked over and, in a harsh and disrespectful tone, said, "There is NO SITTING IN CHAIRS ALLOWED. Get up now!" I was stunned. These were chairs being sold to customers, yet we were treated as though we were doing something wrong simply by testing them. If customers aren't allowed to sit in furniture that's for sale, that policy should be clearly posted. More importantly, there is absolutely no excuse for speaking to customers, especially in front of their children, in such an aggressive and demeaning manner. The issue wasn't just the policy. It was the complete lack of professionalism, courtesy, and basic respect. My son witnessed a manager treating his father like an inconvenience rather than a paying customer. I expect a response from store management or Five Below corporate explaining whether this is actually company policy. If it is, it needs to be clearly communicated. If it isn't, then this manager needs coaching on how to speak to customers respectfully. This experience was embarrassing, unnecessary, and completely unacceptable. I won't be returning until someone addresses how this situation was handled.

    5 stars for 5 below! This place has such a good selection especially for Christmas. Prices have…read moregone up a little since last Christmas but that okay. Self checkout is super nice too

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    Five Below - Outside - walking in

    Outside - walking in

    Five Below - 9-3-2022 very well organized and clean.

    9-3-2022 very well organized and clean.

    Five Below - 9-3-2022 very well organized and clean.

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    9-3-2022 very well organized and clean.

    Burlington - deptstores - Updated August 2026

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