The hubby and I went to REI to get some nice swimming shoes, and we were so impressed with the…read moreexperience. This store has just about every camping and hiking item you could need. I've never been in a store with so many genuinely kind and helpful employees. Everyone seemed happy to assist and took the time to educate us on what we needed. We were able to browse comfortably without feeling hovered over, but help was always available when we needed it. It made for such a pleasant and stress-free shopping trip!

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

It is very big. I had lots of fun exploring this place. I was not expecting to see an aquarium,…read morefairus wheel, cafe, Lego store or a who room dedicated to E bikes. The food was delicious and speedy. There was lots of puppies everywhere. I love that it is pet friendly. This place is enormous! I had a blast exploring it. I never expected to find an aquarium, Ferris wheel, cafe, Lego store, or even a room dedicated to e-bikes. The food was delicious and served quickly. There were also lots of puppies everywhere, which I loved since it's pet-friendly.

Imagine a sporting goods store with a Ferris wheel inside. Then, there is a glass aquarium that…read moresurrounds you with live fish swimming around. Next, there is a beef jerky bar and a bowling alley...This is eye candy for the consumer. The store has almost any sporting goods you can think of from golf to soccer. Then, you have found Scheels. Service was good. Although, we didn't buy anything we were offered help several times. The prices were high, but the quality of the sporting equipment and clothing was very well made. I definitely look forward to coming back to Scheels and spending more time shopping around.

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

This is the place for anything local or regional sports team related! Pro teams, College teams, you…read morename it! They've got the Dallas Cowboys, Texas Rangers, Dallas Maverick's and Dallas Stars all covered. Shirts, jackets, mugs, glassware,... Great selection and easily found what we were looking for. The prices are not the lowest but it's convenient to walk in and out with exactly what you needed.

While visiting Texas, I stopped at Rally House in Plano (near Dallas). The store is very clean,…read moretons of merchandise and a very sweet and knowledgeable young man that waited on us. The only problem, and it wasn't the young man's fault, was I came in looking for Dallas Wings merchandise (the WNBA team of Dallas). They had not 1 thing! Not a sticker, magnet or ANYTHING! They did have every other professional sport and every college in the Dallas area and tons of merchandise in each. But, NO WNBA! At all! That is a shame.

5 stars for the amazing help and service i received from Khaleel in the shoe department…read more He was very helpful and knowledgeable in his recommendations for different shoes with regards to comfort and longevity. The area became crowded in a short time with people needing help in getting their shoe sizes from the back. He remained very composed and calm as he helped each customer. Henever had an attitude once. Khaleel, thank you for a great shopping experience. I will choose your store before I go somewhere else, based on service.

This store has really gone downhill, Escalators don't work,…read morenot enough employees to service. Next time I will drive the extra few miles to go to Scheels. never coming back to the store again. Sad because it used to be a very clean and well run store.

Last night, while shopping at this location, my wife lost an antique pearl earring that had…read morebelonged to her grandmother. She didn't discover that it was missing until she got home - and, by then, the store had closed. I was at the store when it opened this morning and Scott, the manager, could not have been more helpful. He and I searched for the earring for about 20 minutes and he found it! Scott went "above and beyond" to help us find a lost item that had tremendous sentimental value. This guy deserves a raise and a promotion!

We came to this Academy to purchase a canopy to have a little shade in the Texas sun. While I…read moregenerally like Academy, they are pretty much serve yourself in the customer service department. That's alright by me though because I generally like to not be bothered by salespeople and be left alone to make my own decisions. If you require boutique like service, this is not your place. Value-wise, Academy Sports and Outdoors generally has pretty good quality for pretty decent prices.

The customer service of this store is unreal. I have never had a bad experience at 5.11 and always…read morehave a great time shopping. They have awesome sales, the patch of the month and other patches that are constantly updated. I pass by just to pick up patches from time to time. Their women's clothes is so high quality. I love wearing their stuff.

2016 was my first visit when store opened. Most of items are out of my price range but they have…read more20-40% discount during Black Friday weekend Nov 2022 so I came back. Sales staff very helpful including the Marine veteran (OooRah!) to help me find trousers best for me. I bought one pair and will get a couple more now.

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

I thought as popular as pickle ball is, they would have some items for getting started. Nothing of…read morethe sort.

Such a cool store, went in a little bit ago and the staff was so friendly. Kyler was very helpful…read morewith explaining the differences in all the pants I wanted to look at, got some nice ones for work, will be returning soon for sure.

Excellent customer service , I was in the Plano store and had the best service , good enough to…read moreremember who was helping me , next thing I'm in Tyler Tx 2 weeks later , Harrison was at this store , super professional guy , knows all the product info , literally treated the store as if he owned it , hard worker would like to hire this guy for my company , Thanks Harrison keep it up !! 5.1.1 you guys have a great team member , hang on to him !!

I love this store! Half of it is resale and the other half is new merchandise that Debbie stocks…read morefrom when she goes to market. All high quality items with fair pricing. I am learning to go here first if i am looking for a vintage purse or new funky top or dress. Check it out, you will be glad you did!!

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!