Has anyone paid their bill in full and then receive a $2.00 bill for interest that accused on a…read morezero balance account?? Customer service was terrible. Ended up Canceling the card.

excellent store and excellent customer service I like clothes everything is beautifulread more

Diane is amazing! She did a great job adjusting straps and adding padding to a formal dress. Lovely…read morepersonality and very welcoming! Will come back!

Diane is great and does a great job. it says I need at least…read more85 characters to post so am going to babel till I hit that limit.

this place is useless…read more two people working there, after they greeted me they ignored me. i was the only customer in the store. for 20 min i browsed the boot section, which stock is not accessible to the customer, glancing up to see if either person would acknowledge or offer assistance. one kid stared out the front window like a mannequin. the other leaned against a shelf on their phone. i shouldn't have to go out of my way to get your attention to spend my hard earned money on your boots that cost over $100 even though they're made in vietnam. i finally just walked out. zero retail etiquette. i hope this place closes.

This business engages in unethical practices. My daughter made a purchase mid Dec 2024 for a…read morerelative and it needed to be returned. The receipt given to my daughter was only a gift receipt. When we went to return the item, we were told it would have to be a merchandise credit which we protested as original buyer. We were finally able to call the store in Mass where purchase was made and the asst mgr looked up and emailed the receipt to the Nh store. We were never told the receipt was a gift receipt in the bag and that the original receipt was never offered. Our guess is that this was intentionally done so that customers are forced into a merchandise credit. The Salem NH staff flat out refused to credit my account but we were in some way fortunate to talk to an asst mgr in the Lynnfield Mass store where the org purchase was made to obtain the receipt and provide it to NH. Buyer beware. No more a customer there.

This is a great store to buy clothing for kids…read more They have a wide selection of both boys and girls. This store is always clean and and the clothing is packed in the right spots. So I don't have to look all over to find the outfit on the manikin. They staff is helpful and know we're stuff is at bits is a small store. This store(company) has amazingly great deals. The sale are always good. No just 5% off but 25% or more. They reward program is also a big benefit. One day we got 5 full outfits w/o shoes and shocks for only $1.00 we used all our points. I had a ton but didn't really think they would add up to that much. You got kids-Shop here!!!

Terrible customer service! Wasn't acknowledged until I said something at checkout. The sales people…read morewere too busy gossiping to do their job. They didn't ask a single question, or offer to print my receipt. Would it kill the sales person Neyali (probably spelled wrong) to smile or provide the smallest amount of customer service? I was not impressed, and will not be coming back to this location. This is a bummer because I love carters, and always have great customer at the Merrimack and Bedford MA locations.

It had been some time since I've tried to shop here. Today I'll admit was a better experience…read more There were no issues with tags, items rung up wrong, etc. The same staff are still there. It appears to depend on the day which & who - or should I use " whom"? will provide good customer service. I just decided awhile ago that it's The Salvation Army...not Nordstrom. There were a few items that when I saw their inflated made-up price tag ridiculously high, I thought, WHAT? But today didn't seem at all similar to previous excursions. I ended up with a large tote size bag loaded with all kinds of wonderful items for just under $25.00 I like that!

I was there on June 25 with my suv full. the woman came out and I asked for help she told me to…read moreunload myself she said there's two containers and to put them in there. . I'm 75 and asked her I have to unload myself she said yes when it says someone will help unload. she went back into the building. approximately 9:30. I went to another donation center and I pulled up someone came out and took everything out I did not have to do anything. sandy O

We have come several times for pointe shoe fittings. Eve is so patient, thoughtful, and listens to…read morefeedback very intently. We will continue to keep driving up from the Metro Boston area every time for her support and help. What a pleasure.

Service & selection were excellent. A low key, helpful…read moreatmosphere. Fairly extensive selection.

I went in to make an exchange at the Manchester location and Liz and Sam, filling in there for the…read moreday from Salem, helped me find the perfect pair of shoes! They were so kind courteous and absolutely adorable, I cant thank them enough !

Went today and had an exemplary experience. All the prices were fair, especially considering the…read morelack of tax in New Hampshire, and I can't stress how nice and helpful the staff was. I'm normally anxious about asking for help in stores, but I had no problem here.