I deleted my review from a few days ago because of an awful experience my mother and I had today…read morehere with the staff. We've never had a problem with the regular staff members but these two Karens appear to be fairly new. Melissa A. was rude to my elderly over 75+ mother in the 30-minute workout section. Even though the area wasn't crowded and not all of the machines were being used, she told my mom that she had to go to each machine in numerical order rather than jump to a random machine. It makes no sense to do that unless the area is crowded or people are waiting for a machine. I saw other people not following the rules but Melissa A. singled out my mother who suspects it might be because we are one of the few people who still wear masks indoors, or because of her race. As you can see in the photo of the area, there are several people just sitting at the machines or using their phones. When it's empty almost no one follows the rules or uses the machines in numerical order. If the workers want to be strict about it then have people sign up with a worker sitting in that section 24/7. Since Planet Fitness doesn't have the resources for that, why enforce it so strictly when it's unnecessary? Melissa the shift lead made the situation worse. My mother was very upset but Melissa took the side of her worker rather than apologize or attempt to deescalate the situation with my mother. She even told us to leave and when I said we wouldn't be leaving, she threatened to call the police on us even though there was no physical altercation. However, she backed off and didn't call the police when she saw me recording the situation. Unfortunately, nearly a year of decent experiences at this location were ruined today. As long as these two workers are here I wouldn't recommend this Planet Fitness to anyone.

It was worth the money when we joined a few years ago. A workout that should take 45 minutes takes…read morealmost twice that waiting around for equipment to be available, especially the benches. Gave feedback to the local management and they shrugged it off saying it was a national corporate decision. It's especially bad in the summer when the gym allows free entry for students. After many, many promotional emails offering a free trial of the black membership, I gave it a try. It wasn't worth it since I never had the time to use the services. When I went back to regular membership, they used the opportunity to increase my rate by 50%. Staff are nice enough but spend all their time chatting behind the desk and never enforce basic gym etiquette like sitting on a bench scrolling on a phone for 15 minutes. May be worth it if you just want to use treadmill or elliptical. Edited: If you see that company responded asking me to message them, know that the e-mail they gave returns an error message saying that the mailbox is full. They have also not responded to my private message on Yelp!

I've been around checking out all the Lifetime clubs. I love the perks of these gyms: sauna, hot…read moretub, Cold plunge, steam rooms and huge outdoor pool! The changing room facilities are stocked with all your needs for getting ready from razors, hair dryer, mouth wash, Shaving cream, makeup remover and lotions. I love the drying machine for swimsuits. They also have great equipment, massage chairs, workout classes, which I love yoga, kickboxing and Zumba! If you're into pickleball and basketball, they have courts.

ooooooooooooooooooooo stars …read more Title: Unbelievably Horrible Service - Worst Experience EVER! My family is mixed and felt the racism from Anna the front desk and Stevie the manager. If I could give ZERO stars, I would. This is the absolute worst location in this company I've ever dealt with, and it's filled with horrible, disrespectful people. The staff can't get anything right, and they treat you like absolute garbage. The level of customer service here is appalling, and it's beyond me how this place is still in business after they treat s mixed family. When Linda Brooks ran the Troy location or Jason Bird managed it, things were a million times better. Now? A total disaster. Stevie, the so-called manager, is hands down the worst customer service "professional" I've ever encountered. She wouldn't even try to fix the issues at all, was like it is what it is,and her energy is totally I hate being here attitude. I've been a loyal customer since the Minneapolis location opened, even worked at the Troy location when it first launched, and have visited the Las Vegas location multiple times when in town. But this? This is a new low. I walked in today, thinking I had a family membership, and was greeted by Anna, who clearly had no clue what she was doing. She looked overwhelmed and like she couldn't care less. It's FATHER'S DAY, for crying out loud, and I was told I wasn't allowed entry unless I paid an additional $60 for my wife and son. We had just driven 54 minutes to get here, and now I'm being charged for MY OWN MEMBERSHIP and family. How is that even a thing?! What happens to caring about the customers. But that's not even the worst of it. The dry heat sauna was broken last week, then the power went out, then they closed for another outage the week before that. And now, after all that, they're charging me another $60? For what? Because of their incompetence and caring about the customers. Stevie was rude from the jump, disrespectful, and had the worst dry attitude imaginable, treating me like I was some inconvenience to her. After that, she just sat in the back office, not doing a single thing to help. Not once did anyone offer a solution or show any sense of care or respect for my situation. Honestly, it was like I was invisible. At this point, I'm seriously considering canceling my membership because this company clearly doesn't care about its members or guests which you can see with the 3 star reviews. Without us, you have no business, no revenue, and no reason to exist. So why on earth would you treat your paying customers like this? The lack of respect is beyond infuriating. If I could rate this place NEGATIVE INFINITY, I would. And you better believe I'm going to put this all over my social media. I have millions + of followers, and I will make sure everyone knows how NOT to treat their customers. I'm done. DO NOT RECOMMEND--I'm about to cancel my membership, and I suggest you do the same if you value your time, money, or dignity. I'm so mad left a voicemail for lawyer !! Racism and Discrimination is some something real and very bad here. #HorribleService #WorstExperience #CustomerNoService #Unbelievable #CancelingMyMembership #NeverComingBack

Great staff and I participate in both the gym and the physical therapy side. I have had to have a…read morelot of PT over the years and definitely top notch.

As a full-time martial arts instructor, I have been on the lookout for a fitness center that would…read moresupplement my martial arts training. When a friend recently invited myself and my colleague (the owner of the studio where I work) to participate in a private training session, we took advantage of it. We agreed that it was one of the best workouts we had done. We returned the following week to attend a group class. Having trained at Barwis on two occasions, to say that we were impressed is an understatement. We found a fitness facility that can supplement our martial arts training, and get us in amazing shape. First of all, the facility is clean and stocked with state-of-the-art fitness equipment. Weight machines, battle ropes, bands, hurdles, Swiss balls, boxes (for jumping), treadmills, slam balls...you name it, they have it. There is a turf field that runs the length of the facility; I believe it is 100 yards long, perhaps even longer. Second, the trainers are straightforward, encouraging, and knowledgeable. I found this to be true during both private and group sessions. Third, the workout is intense and results-yielding. I have never participated in an hour-long exercise regimen that hit all muscle groups. The soreness lasted for a few days, and short-term results were immediately noticeable. I am looking forward to the longer-term results! In short, Barwis is a state-of-the-art facility with top-notch instructors. If you want results, choose Barwis.

This is a huge LA Fitness location. They do have the state of the art equipment and really enjoyed…read moreworking out here. Love how they divided the whole space into sections so you know what you are looking for instead of going through the whole space as it's pretty big and never found it to be way too busy.. just decent overall

This place is located in Plymouth on the North side of Ann Arbor Rd, to the West of I-275…read more Plenty of parking. Some of the negative reviews talk about the gym being dirty or machines broken but I didn't notice any of that. Bathroom was clean. They do only have 2 squat racks but 4 benches (see photo). They also have the rare hip machine (see photo) which is a big plus. It was not too crowded on a Saturday afternoon so the 2 squat racks wasn't an issue. They have a basketball court but no one was playing and there was a ball so you may not need to bring one. They did have a seating area with a tv (see photo) which I had not seen before. But it was useful for me to search through places to eat since I am not from Michigan. Overall very good. Only downside is 25 mins away from Univ of Michigan. The LA Fitness closest to the campus is a Signature club which apparently is not my level so it would have cost $10. But happy with this one in Plymouth.

Great facility! Had never been to a box that had AstroTurf, but it was pretty cool. I am from out…read moreof town, and wanted to drop into a class while on vacation in MI and debated between a few between Toledo and Canton, and am happy I chose this one to work out at. They have a great web page, and a welcoming environment. Give it a try!

This is the best CrossFit gym in the area without question. Their staff and facility are…read moresecond-to-none. I love that they have a huge indoor field for sprint work during cold Michigan winter months, and they even have indoor batting cages on top of everything else! Highly recommend this place - joining has been one of the best decisions I've ever made.

I must say that I have to give this place 5 stars. It is pretty amazing and they work you out to…read morethe bone. I have never done a boot camp that was more amazing then this. I attended this boot camp for 3 weeks straight and there was never 1 workout that was duplicative of another day. I am not sure how the team came up with so many different exercises but not only were they different and worked your entire body but they were also Very challenging as well. When i signed up for the boot camp I thought that I would be able to do two classes but not a chance. Once you are done with one of these classes there is no way for me at least that I could do another 1 right behind it. Additionally one thing that I really love about the fit body bootcamp is that not only do they keep you motivated they also come over and physically show you how to do each 1 of the exercises even after they have demonstrated it beginning of Class. I wish that this is something that I could do all of the time because it is very motivational and it keeps you on your toes and you don't get bored ever. Everyone has to at least do a trial run of the fit body bootcamp

I just signed up for the 6 week challenge two weeks ago and I am already down 8 lbs and over 3…read moreinches! This place is like no other, they have a great husband & wife team ownership of Michael & Jessica and their trainers Lauren, Ally & Blake are all so knowledgeable and supportive. They push you and encourage you to do your best. They also have a nutrition plan to help you reach your overall fitness & health goals. I can't say enough good things about this boot camp! Love it!

I went in with my family to check out the gym only to be greeted by a very dismissive front desk…read morestaff. The two staff members were not welcoming toward us and seemed bothered by even the simplest questions. Instead of taking a moment to explain things, they told us to "refer to the pamphlet," shutting down any attempt to clarify what we were looking for. For a place that's supposed to promote health and community, the lack of basic courtesy was really disappointing. First impressions matter, and this one made it clear that customer service is not a priority here. I won't be joining.

I just wanted to write a note regarding this business. I purchased two tickets to go to the…read morefishing derby on Saturday may 9th and was charged twice. I realize that people make mistakes and I expected management to correct the mistake. They never did. I came in there to get my money back twice. I spoke with Jennifer who said that this would be taken care of and it wasn't. It's been two weeks now with no credit on my credit card. This is very disappointing. I just a wanted people to know that this establishment doesn't do business fairly. I can't believe that they won't refund me my money when I provided them proof. Just thought people should know. Thanks

LOVE Orangetheory! LOVE this studio even more!…read more The people here are genuine. It's not corporate feeling and this studio does sooo many fun things! I originally joined a different studio since it was closer to home. Since I travel for work, I had the opportunity to check out studios throughout North America. Hands down, Canton is the best studio. Everyone says hi when I come to the studio. They know my name! They encourage me! The entire studio cheers for each other. Talk about connection and community! It's special here. In addition to Hell Week and the standard OTF stuff, Canton steps it up and has themed days. Sooo much fun! The entire Canton team is so special! Hands down best location ever!!

I have now been going to OTF Canton for 2 years and almost 500 classes. I can tell you that the…read morehospitality and caring that this studio has is nothing compared to other gyms I have been to. I have visited other OTF and other classes and have never felt so welcomed the way this studio does. Joining this studio makes you part of a family!