So, Tod. M. really did a great job describing the train and the service. We had the Concierge at…read moreour hotel make the arrangements and we took the 'coach' car up to Whistler and the 'first class' car back. To start out on our adventure, a nice new bus took us from a local hotel to the train station and back again. For a one day adventure, I am not sure I would recommend this due to the price, but again, it was quite the adventure. When we arrived at the train station, we promptly boarded our "coach car" and were treated to coffee, tea and juice. Once the train pulled away from the station we were given a boxed breakfast that had a sandwich (fresh made on a croissant) and cut up fruit. I did not eat the sandwich as it was my very worst nightmare of all things I don't eat (mayo, ham and hard boiled eggs), but the husband enjoyed his. The service on our train was stellar and the views were spectacular. There is an open car where you can take pictures and really get a sense of what being off the highway has to offer. Once we arrived in Whistler (it was about 3 hours later) we had a 2.5 hour long time in Whistler Village (enough time to have lunch and walk around). The bus that took us from the train to the village was too crowded and seemed less organized than the bus trip from the hotel to the station. Whistler was a total waste of time for us other than the fact that my in-laws (brother/sister/nephew) drove up from Bellingham just to have lunch with us here. It was a total tourist trap without enough signage as to how to get around the small village and an incredibly mediocre amount of bathrooms. We were happy to get back onto the bus to take us back to the train station and have our first class experience. This car was bigger, the seats a little more plush and there was high tea and booze served all with real glass, silverware and cloth napkins. The service again was stellar, the tea itself tasty and it was a lot of fun. The train trip itself was one of the highlights of our vacation (cost and all) and to be honest, there was no need to "upgrade" as the coach car (sans the nasty sandwich) was perfect in and of itself.

This is a daily-run train that goes from North Vancouver (with pickup at downtown hotels) to…read moreWhistler on a very scenic route. There are two service levels -- $109 (special) for coach and $250 for "dome car" service. First, the service is very good. Organized pickups and luggage handling, friendly staff on board, interesting tour-guide material without it being too in-your-face. The real star here, though, isn't the train but the spectacular views along the way. But their marketing materials is a little bit more, er, enthusiastic than reality. For one thing, the "Glacier Dome Car" sounds great but, in fact, is not in a dome car at all. To be accurate, it should be called a "Glacier Tall Windows Car." And while you do get fed hot food in the Dome Car (as opposed to cold food), there's really not that much difference between it and the regular coach class. Same sized seating and legroom from what I could tell, access to the same heritage car, reclining seats, assigned seating, and so on. Save the $250; go with the cheaper $109 "Classic Coach" version instead. The train company promised "fully reclining seats" on the Dome car and, as I knew I would need to rest, this is partially why I opted to go with the train rather than the bus. In fact, the seats do NOT fully recline. While they recline more than coach seats in an airplane, if you're expecting to be able to lie down (that *is* what fully reclining means), you'll be disappointed. Ticketing went well. Through a snafu, they had my directions reversed but it was taken care of quickly. The tickets are not refundable in any way, though you can move unused tickets to a later date in the year. For a change fee, natch. And finally, the train arrived 30 minutes later than scheduled which seemed to be the norm. There didn't seem to be any unusual delays -- after all, there aren't traffic jams on the rail tracks -- just seemed to be a bit of lasse faire. Didn't affect me, but might be a concern for people with a tight air connection who expect to arrive when scheduled. Overall, despite feeling a bit misled by some of the promises (dome car, a big differences by paying more than double, and "fully" reclining seats), the trip was smooth and enjoyable. Bring your camera!!

We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

This was a very last minute buy for us, like literally 1 minute on my phone before the 9:30 pickup,…read moreand it ended up working out really well. We were staying at the Fairmont Waterfront, so getting picked up right at Canada Place made it super convenient. I just showed the tour guide my Viator booking and we were good to go. Paid about $114 on Viator for 2 adults, my 5 year old was half off, and my 2 year old was free, so I thought that was pretty fair for a family outing. The full loop is about 1 hour 50 minutes if you stay on for the whole tour, and there are around 21 stops, so it's a good way to see a lot of Vancouver without having to figure out transportation yourself. The guide on board was really funny and kept it entertaining the whole time. I forgot his name, but he definitely made the ride better. The driver was also very friendly, I believe her name was Maria. Trolleys come about every 30 minutes and there were 4 running when we went. They also give you a website to track where the trolley is at, which was actually really useful when planning where to hop back on. We used it to stop at Granville Island and it made getting around pretty easy. Overall, I thought this was a good tour for a last minute Vancouver plan. Easy pickup, funny guide, friendly driver, and convenient hop-on hop-off option if you want to see a lot of the city without driving around yourself.

This was the first time I've been back to Vancouver since 2012 so my niece and I decided to play…read moretourist and take the "Hop On Hop Off" trolley. Pickup was on Cordova Street, a short walk from Canada Place where we just finished looking over the four cruise ships in port. We had a friendly and knowledgeable tour director and driver (didn't get his name but he was a middle aged local Chinese man) who kept us entertained the entire tour. We started at the west end of Vancouver, highlighting the expanded Westin Bayshore Hotel and the yachts docked on the waterfront, leading to Stanley Park, which is a world in itself. The beauty and abundance of flora and fauna, totem poles, the sea wall where folks bike and walk and get away from the world. From Stanley Park we drove back through the West End via Denman Street to English Bay, then up Robson and Davie Streets. Once we hit the Burrard Street Bridge we went through the Museum District, then on West 4th in Kits to Granville Island where we hopped off. We thanked our driver and tipped him (darn, I didn't take a photo or get his name) and made our way through Granville Island to find food.

The trip was just wonderful. Sanna our driver was engaging, knowledgeable and his driving was top…read morenotch. The schedule was so well planned, we had enough time to visit the sites without being rushed or having too much downtime.

Whistler is one of our favorite destinations for skiing. You don't really need a car while in…read moreWhistler and driving there on Hwy 99 could be quite dicey, so we usually just take a bus to/from the Vancouver airport. In the past we always used Perimeter Pacific Coach, but it no longer operates, so yesterday we tried a Pacific Coach (due to the name, I strongly suspect it's the reincarnation of Perimeter). First, the positives: - the bus left on time and everything at the airport (incl. tagging your luggage at the counter) was very well organized. - the bus was very comfortable, once again, I think these are the same buses that Perimeter had. - the driver was amazing, there was a mix of rain and snow and the last 50km of the road (Hwy 99) it was pure ice. We saw a couple of cars in the ditch and my husband was very happy we didn't rent a car and he didn't have to drive in such conditions. Could be improved: - Logistics in Whistler. When we arrived to Creekside, they distributed people to small shuttles to take to their hotels and condos. This was really disorganized and took almost half an hour. The drivers were deciding who goes where ad-hoc, even though they had all the lists of passengers/destinations and could prepare in advance. We were eager to get to our condo as soon as possible as, due to road conditions, the bus was late and we needed to pick up our tickets for the week before the ticket office was closed. Unfortunately, due to this delay with distributing passengers to minivans, we were late and couldn't pickup our tickets on time.

Great bus that takes you from downtown Vancouver to Whistler village. It's only $44 round trip…read morewhich I think is a pretty good deal. Just make sure that you arrive at the bus location at least 10 minutes before because if you don't arrive on time the bus will leave without you.

I took a round trip on 2/24. No problem during the morning ride from Vancouver downtown to…read moreWhistler village. 4 pm ride back to Vancouver was simply not safe. Most of the way, the driver was at least 10 to 20 km over the speed limit on a winding, wet road and as a passenger, I did not feel safe at all. I don't know whether the driver was under pressure to be on time by the company or this was a case of one reckless bus driver. I emailed the company with my feedback, but have not heard back. I don't plan on using this service in the future.

Everything! And the price was better than expected…read more 29 very happy passengers. Very clean, comfortable and on tim

Chartered a tour bus to transport a large group of 23 from a hotel in Bellingham Washington to the…read morecruise ship terminal in Vancouver Canada. Rose the owner was amazing to work with. Quick to reply and had excellent communication setting everything up for the trip. Our driver Jack was right on time for both pick ups and did an excellent job. Wish we had more time in Vancouver to do the local things and have them give us a tour. Will definitely book with Bestcan tours again.

We had a great stay! The parking was tricky (do the valet deal). The hotel was excellent. The…read morerestaurant next door called Alouette was also very good. Our server Nicole was a real gem. Overall it was a great one-night stay!

AAAA+++++ I have been using Limobook for years! If you want the best cars and service in vancouver…read morethis is your company. Discreet, always on time and professional.

We have returned home from an awesome trip planned by Fresh Tracks. We had 5 day of adventures (…read morewith an extra day at the beginning and end ) 7 days total. Day one: We started out by flying to Vancouver for our first day. Fresh Tracks booked us into the Fairmount at the Airport. It is super convenient being inside the airport. A very kind porter took us thru customs and to our hotel. Day 2: We had breakfast and went down to the airport for our flight to Whitehorse. We were picked up by Northern Tales and taken to the BestWestern Goldrush hotel. There we got our rental clothing and our rooms. That night we had our first attempt to see the Northern Lights. Day three: we were taken on a City tour then to the Yukon Wildlife Preserve where we saw Caribou , Mule Deer, Mountain Goats, Moose, and Bison. After the Preserve a short drive to Eclipse Nordic Hot Springs. My husband and mother in law enjoys the hot springs more than I did. I expected bigger deeper pools. That night another attempt to view the Northern Lights. Day four: We were taken to the traditional territory of the Kwanlin Dun First Nation for Husky Rush. We were taken dog sledding by an expert and team of dogs. It was amazing. The dogs were super excited and making lots of noise up till they started moving. Then they were completely quiet. We traveled across frozen lakes and thru wooded areas on trails. After we were around a fire eating Bison Sausages and drinking hot tea. In the evening we had our third attempt to see the Northern Lights. Day five: we had snowmobiling. I have been on a snowmobile but it was decades ago. My husband and mother in law had never been on one. We all got great instructions before we started out. One guide in front and one in back. We stopped about half way for hot chocolate and a cookie and photos. Then our trip back over frozen lakes and thru wooded trails. That night our last attempt to see the Northern Lights. Day six: The next morning was our flight back to Vancouver. We were picked up and taken to our hotel. We stay the night in the Pan Pacific Hotel. A very nice hotel in the heart of Vancouver. Day seven: Next morning we were picked up and taken to the airport for our flight home. All pickups and drop-offs planned by Fresh Tracks. We had zero issues and had a wonderful time even though we didn't get to see the Northern Lights. It was just too cloudy. We had a blast dog sledding and snowmobiling. Everyone we dealt with were super friendly, personable and professional. We'd recommend Fresh Tracks to anyone.

They were evasive, expensive, and not forthcoming about hotels and tours and times. They give you a…read morebig "one price" quote and hope you don't ask too many questions. I made a mistake using them.