A wonderful magic show inside the Grand Sierra Hotel & Casino…read more I was looking for something to do without leaving the hotel for a major conference. I saw that they were advertising this show...and I like a good magic show. It did not disappoint. The sleight of hand and on-stage demonstrations were incredible. I was still banging my head of how they did it or maybe it was the cocktail at the bar that was playing tricks on my mind. As a guest of the hotel, I had a 20% coupon and promptly used it at the ticket office, though I think I should have picked my seat better. Nonetheless, I was in the second row and I was able to get a good look of the magic up close. If you arrive early, you can hang out for Happy Hour, they had some unique drinks including the local standby beers and cocktails...and mocktails for those attending the all-ages show. I recommend seeing this show on a Friday or Saturday night if you want a bit more rambunctious, racy show.

Last Friday night we went to the White Rabbit Theater. We got there 3 minutes before happy hour…read moreended so we got 2 specialty drinks for $20 instead of $18 each. I wish I had ordered two. After happy hour ended a bud light and high noon was $18. I can't believe they turned the old movie theater into a magic show theater. I sat there thinking about all the movies I saw at the Hotel and the first time I had a drink in a movie theater so long ago, 1989. It was fun in the bar prior to the doors opening they have a magical experience for adults and kids to set the mood for the evening. Tracy the bartender was awesome! She also works at Blitz during the day. She has the kindest soul and such a people person! It was like I had known her for years. They have a box office where you can purchase tickets. Very hard to hear the gal! They definitely need a microphone to speak to each other. If you think you're going to save a few extra dollars on those service fees - you may have to think twice, just purchase on line. It's much easier. Also, they have a snack bar with fresh popped popcorn $9 -$13 and huge pretzels $14. Chase Hasty and his wife have traveled around the world to over 25 countries sharing their magical talent and ballet dancing skills. My favorite part of the show was when Chase brought out a locked box and Hoisted the box with a rope up to the ceiling and told this guy to watch the box. Later in the show they opened the box, it was a pretty impressive trick!!! One not to be forgotten!! It's a small production but well thought out with couple extra dancers and costumes changes. I love that Chase, picks people out of the audience to help with the show. Maddox was a return kid that had been practicing his magic and Chase let him perform in front of the audience and what is that called "That's Magic!!!" It's nice the performers will met you afterwards in the hallway to have pictures and ask questions. It's a great family night or you can come to the later show at 9pm for a little more risky nocturnal show. I'll have to save that one for another time!

My friend and I went to go get tickets at the Grand Theatre, inside the Grand Sierra Resort &…read moreCasino...the GSR. We walked up to the counter and Cohen was there to help us choose our Brit Floyd Tickets. This will be my 3rd year, but the music is so great, I bought two nights so I could hear The best of the Wall one night, and my friend and I will see The Dark side of the moon the last night. Wow! I am over the moon. It was so easy and thank you Cohen, you made this a Five Star ticket buying experience with your exceptional customer service. See you on The Dark side of the Moon, in June. Living my Best Life at the GSR. Julie A

I came to see Empire of the Sun here and it was such an amazing show! Every seat is a great one,…read moreeven on the sides. The audio quality is superb. The bass kicks you in the chest while the vocals and instruments keep your dancing at your seat. There are multiple bars on each level, so you will never go thirsty.

This place is so cool and not cool at the same time…read more.. Here's the bad stuff... 1. Super construction going on and the parking lots are a mess, you don't know to go right or left and I got lost finding entrances even after 3 days.really dirty too. 2. The dirt doesn't stop there. Our first room we were given was so smokey I mean burning eyes smokey. There was a box fan sitting outside the room so I think they tried to air it out but it was like someone burned a cigar in there and just closed the door. 3. After going thru a room swap we were given another room. Fine but there was a dirty rag left in the bathroom counter with hairs all over it. Not a huge deal but still, come on right? 4. The late check out. Went to the front desk night before to make sure late check out was ok since we were at an event that morning. No problem they said you got until 4 with an additional fee. Great right? Nope since our room was a room that was attached to a suite they needed us out before that. Just come on again! 5. The service is just rude everywhere. I mean everyone you encounter! The Rim restaurant guy host in a suit..., I'm convinced was high as a kite. Don't believe me, go there and talk to him, holy! The security desk, rude and unhelpful. Anyone you call on the phone from the room, rude. I'm not expecting Disney customer service, but come on man! Someone teach these guys some customer service skills. So the good.... The resort is really cool. Bowling video games, nice casino, everything to spend a fun weekend. We may even come back just to do the pool and stuff to do there. To wrap it up... Lower your expectations. Your not going to get the cleanest room. Most certainly you will be treated rudely. It's a place that could be so epic but falls short due to just taking short cuts in the customer service, organization and just plain care about your whole experience factor. P.S. you will receive at least 5 text messages telling you about how great their spa is.

Here's an update…read more Grand Sierra Resort - Frustrating Stay Despite Being a Loyal Guest / 5 I have been coming to the Grand Sierra Resort annually for years -- once for my grandson's basketball tournament at the convention center, and again each July for a golf tournament. I consider myself a loyal, returning guest, which made this past weekend's experience all the more disappointing. When I checked in, the receptionist was genuinely kind and helpful -- a real bright spot. She offered me a room upgrade for $45 more per night and assured me she could place me on the same floor as my son, just down the hallway. I was excited. However, she then said she needed her manager's approval. The manager came over, barely acknowledged me, and flatly said no -- apparently reserving those rooms for other purposes. The receptionist apologized, but the damage was done. For a guest who returns here every year, that interaction felt dismissive and discouraging. The receptionist herself was wonderful, but the manager's handling of the situation left me feeling like my loyalty meant nothing. Later that evening around 8:30 PM, we headed back up to our room on the seventh floor and discovered that only one of the three elevators was operational. What followed was a 20-minute wait just to get on an elevator, packed in with other frustrated guests -- on a Saturday night, no less. Beyond the inconvenience, I couldn't help but think about what could happen in an emergency with two elevators out of service. That is a serious safety concern that management needs to address immediately. Outside of these issues, the rest of the stay was business as usual and accommodating. But given my history with this property, I expect better -- and loyal guests deserve better. I hope the Grand Sierra takes this feedback seriously before my next visit.

It was our first time at the fun quest at gsr. Although we did get lost because signs aren't very…read moreclear where to park as the casino is big- I found someone with a badge and they were kind and very helpful on how to get there. It is under construction right now so parking is also hard to come by so we had to park far but they offer valet that I might do next time! We went here for a birthday party and it was one of the best parties we've been to! They offered laser tag, drinks, food and cake, goody bags and arcade games. At the end we also got to pick out prizes and everyone had 500 tickets to choose something. It was so much fun for my kids and we will definitely be back!

Located on the bottom floor. They offer different card packages. I got the $50 card. If you don't…read morehave a card, they charge $3 but they apply it towards tokens. Each game is a little pricey at about $1.25 to $2.75. They had great games to play. They have bumper cars, jumping castles, VR games, and the claw games. The attendants were nice and helpful. They sell snacks there too.

After spending time at a number of other poker rooms, I talked with players about the best rooms in…read moreReno, particularly in terms of player compensation. In that regard, this poker room is the best in Reno. The room offers the following locally unique, player-friendly features: 1. A generous 2 dollar an hour comp rate (only Circus Circus offers the same except the 15 hours a week it's 3 dollars per hour). All other rooms offer only 1 dollar/hour. 2. Free player buffet at 9 p.m. (and player guests are allowed to eat too generally if they ask). Other rooms offer just soup and 2 rounds of sandwiches a day OR just sandwiches OR just breakfast pastries/bagels/donuts. 3. An aces cracked rebate of 50 dollars, 5 days a week (Sunday 8 a.m.-Friday 8 a.m.) except during bigger tournament series like the Deepstacks tournament series that occurred in March and the Pot of Gold tournament series occurring this July.. You can't win any side pots and there is a minimum of 40 dollars in the pot. Only Harrah's offers an aces cracked bonus and it's only 20 dollars 1 night a week. And good luck finding a game at Harrah's. 4. The bonus generous bonus hand-seeking policy of any room I've ever seen (ask at the room). This poker room fills seats more efficiently than any other room in town once they become available. The floor runs the games excellently. Dealers are overall the best in town. Many have years of experience including dealing in much larger games and/or WSOP dealing experience. A number of them have excellent senses of humor. All are very professional and NEVER comment on flop texture. Beginning players are treated extremely well and dealers are always helpful, never snobby when explaining how the action proceeds in the game. Typically, the room spreads only 1-2 no limit holdem games, but lately customers have requested and made 2-4 and 3-6 limit holdem games. If you want a game and have the people, they will spread it. The room also spreads private games and will run private tournaments. As the former Hilton hosting a World Poker Tour event, they handle large scale tournaments and multiple tables very well. During larger tournament times, you'll find large limit games. During the Deepstacks tournament, they spread a 3-5 no limit game. With Matusow there, they did a 25-50 no limit holdem game. It's hands down the best place to play poker in Reno. With the numerous conventions that they get, steady tourist traffic comes through. Games run all night sometimes and late into the night every night. The buffet is very good, has food from their normal buffet that isn't always just leftovers, often isn't. Sometimes the spread includes large plates of cheese, fruit and salad. There is always at least 3 trays with bread rolls, often 4 that rotate throughout the night. Food is there and kept warm until 2 a.m. or 3 a.m. It cools a bit later, but it still often edible until 4 a.m. Bonus hands are paid out between 20 and 599 dollars. Any pocket pair or two hole cards that can make a straight flush can be a bonus hand, depending on how recently it was hit it could be 599 or 20. As a general rule, more likely to be hit are the straight flushes, especially below jack high and quads below tens. They also do drawings on Mondays every two hours starting between 5:30 p.m. and 6 p.m. for 125 per drawing and they roll over so they have reached as much as 750. You get drawing entries by playing 2 consecutive hours and signing up for a square later. There are up to 169 squares for which to sign up. The room is run by a very good poker player, Charles, that absolutely makes sure players are treated well and feel welcome. It's a part of the culture of the place and makes it the best place to play in Reno. The room offers daily tournaments at 11 a.m. and 6:30 p.m (no eve tourney Sat). Monthly points leaders share part of a bonus pool, the winner getting 1k and 4 other players winning the additional 1500. M-Th 9 a.m. features a feeder tournament for the 11 a.m. tournament for 20 dollars with rebuys. The tourney is 55 dollars for an entry. I believe there's an add-on of 5 dollars for an additional 33% in chips. There's also a poker player room rate to check out. See the site. All offers can change so it's best to check with the room for current offers. Like almost every local room, it's non-smoking (even 30 feet from the entrance), offers free drink service (gratuity not included), has numerous TVs to watch sports and features a cashier to handle chip buying and cashout transactions. The room is located very closely to the cage and some ATMs near the sports book at the N end of the casino floor. Be sure to swipe in/out to get your comps.

GSR Poker just add a list of new promotions. Nothing in their list will entice anyone to play…read morethere. They are the only poker room not to give their players any tier points. You can earn a diamond elite card at Ceasars by just playing poker. You can earn other high player cards at all the other casino poker rooms. GSR poker need to give the players at least 35 tier points per hour of play to get anyone to play there. Remember, poker players bring their wife's, family and friends with them who play the slots. The residual value of poker players is rarely counted.

Glad they brought the awful awful back to Reno! I used to drive up from San Jose for the weekend…read moreand the awful burger was a must. When I heard they were back at Baldini's I had to get it! The service was great but took awhile to get the burger. I like how they stack the box and give an extra box of fries. I'll definitely be back

I am from out of town, but for many years when I am in town, which is quite often I always go to…read moreBALDINI's for breakfast and sometimes lunch or dinner. One positive thing I want to say about the cafe restaurant, the workers every one of them are giving 150% working hard.My compliments to them. One thing that I've noticed and it's very negative is that the prices have jumped up, which has happened in a lot of places, but this is a little extreme. For example, they had a senior menu. They cut out approximately 1/2 of their senior menu, which is ridiculous. A lot of the locals come there and many are seniors the options on the menu amount to almost nothing for seniors now.. BRILLIANT SND THOUGHTFUL! Example on the regular breakfast menu they HAD a chicken fried steak it was a big chicken fried steak like all the other breakfast restaurants in the area now when you order that you get a small chicken fried steak, which was originally from the seniors menu a very downsized small chicken fried steak. Once again that chicken fried steak is not available on the senior menu instead they're using that small chicken fried steak for the regular menu. You're paying almost double and getting 1/2 of the value. CHEAP!! Also, throughout the casino, it always reeks of cigarettes smoke at one point I thought it was a very nice casino. Now I think it's rundown. Nobody really cares about anything. They're very few employees working the floor. The escalators going upstairs are always broken my opinion of the nice casino is now that it's turned into a dump!

I recently got a massage from Tatiana at Bliss Holistic Center…read more It was wonderful I highly recommend it. I went there a ball of stress and as soon as I got on the table my stress melted away the room was very cozy and inviting. Tatiana has a gentle but also firm touch and she incorporated sound healing and Jin shin energy work along with ashiatsu, which is Thai massage where she walked on my back and it felt amazing. After my massage I used the steam room where salt scrub is provided. I felt amazing the rest of the day! Check out Bliss Holistic Center, they also offer dance classes, yoga, sound healing and other fun activities

What a rush! I attended a Buti Primal Movement yoga session with Kalaa and it was SWEATY, in the…read morebest way. Located off of Kietzke, you'll find a cute white building with a giant mural that says "Reno" on the back side. After parking in the parking lot located behind the building, you'll enter the back entrance into the lush courtyard where you'll see a black metal staircase to the right. The staircase will lead you to the Bliss Holistic Center. I have done yoga many times before, but this was the first time I was able to experience Buti. It felt like a mix of dancing, Pilates, yoga, and anger management. Perfect for all able bodies, and in my opinion, a great way to break out of one's shell to build confidence with their body. After the powerful yoga session, we were able to enjoy a peaceful sound bath given by Tatiana. The sound bath allowed us to go on a deep journey within, something we all need to do more often with this crazy world around us. With the sound baths you can also add mindful hands-on enhancements that will "help you sink deeper into your body allowing the mind to heart connection." Check out their website for their available classes, like Belly Dance Fusion, Sound Bath healing, Buti Yoga, Guided mediations, spa offerings, and more! Save by bundling and continue to support local!

These folks are a flash from the past with kindness and knowledge. My wife and I have been going…read morefor about 3 months. Instructors conduct after lesson briefings and inspire having fun with improvement. Instructors know the movements for both male and female so they can show how it's done. Above all, they are so nice and professional. Tracy and Blayne......

With both of us having two left feet, my fiancé and I knew we wanted to take dance lessons for the…read morefirst dance on our wedding day. Two of our friends had taken lessons here for theirs and gave us a gift certificate for two 20 minute lessons here. When we came for our first lesson, we were greeted enthusiastically by Corina and Aiden. They were very professional and fun. And at the end, they sit down with you to give feedback as well. We enjoyed our mini lesson but the only thing that kept us from coming back for the rest of our lessons is the cost of their packages. They were double our budget. If you have time for group classes and are here just to dance - then the packages might not be too unreasonable but since we only needed some guidance for an event, we couldn't justify spending a few hundred for a couple lessons.

Ambience is Perfect, the down side is you can't enjoy a cigar & a drink while sitting in this area.read more

I love staying at GSR in Reno. Unfortunately, William HIll always ruin my love for sportsbook. I…read morewent there with two friends last Sept 21, 2024. We had a streak of luck and won three straight games. Upon cashing our bets, we were told that we have already reached more than $2000 in wagers and were not allowed to bet anymore. They also made it difficult for us to cash out our winnings. We had to go to other WH locations to cash it out or wait until WH closed so we can cash out our tickets at the casino cashier. Last superbowl (2024), my players card was rejected and was not allowed to play unless I sign a tax form. I have been filling up the same tax forms everytime I go there and it takes 2 days for them to process it and was not allowed to play until completed. WH is just horrible. I hope they disappear from this business. William Hill I guess is for small time gamblers.