I've always wanted to check the White Rabbit Theater inside GSR and was delighted there was an 18…read moreplus adult magic and illusion show complete with some cabaret and acrobatics! Magic can be corny sometimes, but Chase nails it with his adult themed jokes and playful, silly personality. His beautiful wife Kaileigh leads the cabaret with dancers and also has some tricks also! The audience participation is great. Because it makes the performer look very authentic. Chase had us laughing the whole time, and the magic was impressive. There's a short 15 minute intermission to grab more cocktails for the second half. The show could have been longer, and I'd still be entertained. "Nocturnal" is definitely a show worth seeing when in Reno! If you want something "kid-friendly" they have earlier shows called "That's Magic". I would watch "Nocturnal" again!

A wonderful magic show inside the Grand Sierra Hotel & Casino…read more I was looking for something to do without leaving the hotel for a major conference. I saw that they were advertising this show...and I like a good magic show. It did not disappoint. The sleight of hand and on-stage demonstrations were incredible. I was still banging my head of how they did it or maybe it was the cocktail at the bar that was playing tricks on my mind. As a guest of the hotel, I had a 20% coupon and promptly used it at the ticket office, though I think I should have picked my seat better. Nonetheless, I was in the second row and I was able to get a good look of the magic up close. If you arrive early, you can hang out for Happy Hour, they had some unique drinks including the local standby beers and cocktails...and mocktails for those attending the all-ages show. I recommend seeing this show on a Friday or Saturday night if you want a bit more rambunctious, racy show.

My friend and I went to go get tickets at the Grand Theatre, inside the Grand Sierra Resort &…read moreCasino...the GSR. We walked up to the counter and Cohen was there to help us choose our Brit Floyd Tickets. This will be my 3rd year, but the music is so great, I bought two nights so I could hear The best of the Wall one night, and my friend and I will see The Dark side of the moon the last night. Wow! I am over the moon. It was so easy and thank you Cohen, you made this a Five Star ticket buying experience with your exceptional customer service. See you on The Dark side of the Moon, in June. Living my Best Life at the GSR. Julie A

I have been to two shows in the last year here at the Grand Theatre, and while I think it's a great…read morevenue, it's not perfect. The venue itself is nice. Well designed, lots of bars and bathrooms. It's easy to get in and out. Traffic flow is usually not too bad. They do have construction happening for the new arena, which means that parking at the GSR is limited, so be aware on show nights and come a bit early. The bar prices are semi-reasonable. They have beer, canned cocktails, and some wine choices. They also have light snacks for purchase, but no real food options. The primary challenge with this venue is the sound. It's just not great. The echoes are noticeable, and it's often way too loud in here. I always feel like I need my earplugs at this venue. Many reviews tell you how great their show was, and I think they are confusing the show quality with the venue quality. The shows here are great, but that doesn't have anything to do with the venue itself. If you are looking for a top-shelf auditory experience, you might want to consider seeing your show at another venue. If you're okay with some sound imperfections, the Grand Theatre is a perfectly fine venue.

I would like to thank the honest people @ this hotel. I…read moreaccidently left my suitcase @ a slot machine. Someone found it and turned it in with nothing missing from my suitcase. Thank you again I appreciate you.

I rarely write reviews like this, but after nearly 60 days of being completely ignored following a…read moreformal complaint, I feel I have no other option but to share my experience publicly. My family and I stayed at the GSR for 3 nights to attend a close family member's wedding -- the entire reason we made the trip to Reno. Here is what we encountered: The Room We arrived to a visibly dirty room that needed a thorough cleaning. There were stains on the furniture, walls, and bedding. No washcloths were available despite multiple requests to housekeeping -- they finally arrived on our last day, too late to be of any use. On our first night, a sticky substance on the bedding transferred to my clothing and permanently ruined both my pants and my belt. I have not been able to remove it despite multiple attempts. Pest & Safety Concerns We found a large unidentifiable bug in our room that we had to kill and dispose of ourselves. For the remaining nights of our stay we were uneasy and anxious about what else might be present while we slept. Marijuana Odors -- Every Single Day For all 3 days and nights, the hallways leading to our room reeked of strong marijuana. My 7-year-old son asked me about the smell every single time. No parent should have to have that conversation repeatedly because a hotel cannot enforce its own policies. Rude Guest Services When I called to request washcloths, instead of simply helping me, the agent chose to lecture me on the difference between a washcloth and a face cloth. It was condescending and completely unhelpful. The Pool -- And the Moment We Lost Forever At the pool, our server went on break and her replacement could not locate my payment card. The time we lost waiting caused us to leave late -- and we arrived at the wedding chapel just as guests were walking out. We missed our family member's wedding ceremony entirely. We had traveled to Reno for one reason, and because of this staff failure we did not get to witness it. That is something we will never be able to get back. Checkout & Aftermath When I raised all of these issues at the front desk before checking out, I was redirected, dismissed, and ultimately handed a business card with a vague promise that someone would follow up about my clothing. No apology. No acknowledgment of the bigger picture. No resolution. That was nearly 60 days ago. I have followed up in writing. I have heard nothing -- not a single word. I spent a significant amount of money at this property and was treated as though my concerns were an inconvenience. I would not recommend the GSR to anyone traveling with family, and especially not for any trip where something important is at stake. GSR -- my complaint is still open. You know how to reach me.

This place is hella fun! Stayed at GSR as I had heard it's a great vacation for kids and was not…read moredisappointed. My boys are 6 and ran to Fun Quest daily. We had a blast at laser tag. They loved all the arcade & video games, especially Minecraft. The ticket redemption counter has a good selection of prizes. The tumble town area is a nice large climbing structure with slides, a bounce house and smaller toddler area. Perfect for little kids. The staff were all really friendly and nice. We ended up with some late nights playing until the arcade closed & resort security were a nice presence in the hallways, always had their eye out for the little kids making sure they had caregivers with them. My boys also enjoyed the GSR pool which is huge with lots of shallow areas on the perimeter.

It was our first time at the fun quest at gsr. Although we did get lost because signs aren't very…read moreclear where to park as the casino is big- I found someone with a badge and they were kind and very helpful on how to get there. It is under construction right now so parking is also hard to come by so we had to park far but they offer valet that I might do next time! We went here for a birthday party and it was one of the best parties we've been to! They offered laser tag, drinks, food and cake, goody bags and arcade games. At the end we also got to pick out prizes and everyone had 500 tickets to choose something. It was so much fun for my kids and we will definitely be back!

GSR Poker just add a list of new promotions. Nothing in their list will entice anyone to play…read morethere. They are the only poker room not to give their players any tier points. You can earn a diamond elite card at Ceasars by just playing poker. You can earn other high player cards at all the other casino poker rooms. GSR poker need to give the players at least 35 tier points per hour of play to get anyone to play there. Remember, poker players bring their wife's, family and friends with them who play the slots. The residual value of poker players is rarely counted.

poker tournaments are bad, fees way too high... payouts at PeppermI'll are 2x as high for same…read morebuyins

Welcome to Baldinis: Where the worst things happen…read more The only reason they are getting two stars is for the food. DO NOT COME HERE TO GAMBLE AT ALL COSTS. Period. I've been here at least 20 times and every single time they widdle down your money and you will leave with nothing you came in with. Slots are horrible, Keno never hits, not sure about video poker but I'd be willing to bet (with a much better chance at winning than if I were to bet anything here) that the poker is garbage too. Standard service, not anything to write home about. This is clearly a hang out spot for people that are already poor and Baldinis makes good and sure they stay that way. You know how you walk in a casino and hear or see lots of people hitting jackpots? Not this place. Just people chain smoking to calm their anxiety of getting robbed once again by the infamous Baldinis. Terrible casino. They will try and hook you with promotions but they are only to get you to show up and feel like you have a chance at winning something but you will indeed win nothing so save yourself the headache and go somewhere else. Of all the Casinos in Reno/Sparks the places that hit the hardest have proven time and again to be Sierra Sid's (right down the street on McCarran) and Peppermill. I've given this place too many chances to redeem themselves but I always walk out of here irritated. They don't even give you small wins on any of the machines to break you in at even or slightly above. Every machine is the same thing: win slightly less than you're betting to chase a dragon that does not exist. Food is notably priced but again that's the only reason I'm giving 2 stars. As a Casino this place is more than deserving of a full Zero Stars.

I am from out of town, but for many years when I am in town, which is quite often I always go to…read moreBALDINI's for breakfast and sometimes lunch or dinner. One positive thing I want to say about the cafe restaurant, the workers every one of them are giving 150% working hard.My compliments to them. One thing that I've noticed and it's very negative is that the prices have jumped up, which has happened in a lot of places, but this is a little extreme. For example, they had a senior menu. They cut out approximately 1/2 of their senior menu, which is ridiculous. A lot of the locals come there and many are seniors the options on the menu amount to almost nothing for seniors now.. BRILLIANT SND THOUGHTFUL! Example on the regular breakfast menu they HAD a chicken fried steak it was a big chicken fried steak like all the other breakfast restaurants in the area now when you order that you get a small chicken fried steak, which was originally from the seniors menu a very downsized small chicken fried steak. Once again that chicken fried steak is not available on the senior menu instead they're using that small chicken fried steak for the regular menu. You're paying almost double and getting 1/2 of the value. CHEAP!! Also, throughout the casino, it always reeks of cigarettes smoke at one point I thought it was a very nice casino. Now I think it's rundown. Nobody really cares about anything. They're very few employees working the floor. The escalators going upstairs are always broken my opinion of the nice casino is now that it's turned into a dump!

I recently got a massage from Tatiana at Bliss Holistic Center…read more It was wonderful I highly recommend it. I went there a ball of stress and as soon as I got on the table my stress melted away the room was very cozy and inviting. Tatiana has a gentle but also firm touch and she incorporated sound healing and Jin shin energy work along with ashiatsu, which is Thai massage where she walked on my back and it felt amazing. After my massage I used the steam room where salt scrub is provided. I felt amazing the rest of the day! Check out Bliss Holistic Center, they also offer dance classes, yoga, sound healing and other fun activities

What a rush! I attended a Buti Primal Movement yoga session with Kalaa and it was SWEATY, in the…read morebest way. Located off of Kietzke, you'll find a cute white building with a giant mural that says "Reno" on the back side. After parking in the parking lot located behind the building, you'll enter the back entrance into the lush courtyard where you'll see a black metal staircase to the right. The staircase will lead you to the Bliss Holistic Center. I have done yoga many times before, but this was the first time I was able to experience Buti. It felt like a mix of dancing, Pilates, yoga, and anger management. Perfect for all able bodies, and in my opinion, a great way to break out of one's shell to build confidence with their body. After the powerful yoga session, we were able to enjoy a peaceful sound bath given by Tatiana. The sound bath allowed us to go on a deep journey within, something we all need to do more often with this crazy world around us. With the sound baths you can also add mindful hands-on enhancements that will "help you sink deeper into your body allowing the mind to heart connection." Check out their website for their available classes, like Belly Dance Fusion, Sound Bath healing, Buti Yoga, Guided mediations, spa offerings, and more! Save by bundling and continue to support local!

These folks are a flash from the past with kindness and knowledge. My wife and I have been going…read morefor about 3 months. Instructors conduct after lesson briefings and inspire having fun with improvement. Instructors know the movements for both male and female so they can show how it's done. Above all, they are so nice and professional. Tracy and Blayne......

With both of us having two left feet, my fiancé and I knew we wanted to take dance lessons for the…read morefirst dance on our wedding day. Two of our friends had taken lessons here for theirs and gave us a gift certificate for two 20 minute lessons here. When we came for our first lesson, we were greeted enthusiastically by Corina and Aiden. They were very professional and fun. And at the end, they sit down with you to give feedback as well. We enjoyed our mini lesson but the only thing that kept us from coming back for the rest of our lessons is the cost of their packages. They were double our budget. If you have time for group classes and are here just to dance - then the packages might not be too unreasonable but since we only needed some guidance for an event, we couldn't justify spending a few hundred for a couple lessons.

Ambience is Perfect, the down side is you can't enjoy a cigar & a drink while sitting in this area.read more

I love staying at GSR in Reno. Unfortunately, William HIll always ruin my love for sportsbook. I…read morewent there with two friends last Sept 21, 2024. We had a streak of luck and won three straight games. Upon cashing our bets, we were told that we have already reached more than $2000 in wagers and were not allowed to bet anymore. They also made it difficult for us to cash out our winnings. We had to go to other WH locations to cash it out or wait until WH closed so we can cash out our tickets at the casino cashier. Last superbowl (2024), my players card was rejected and was not allowed to play unless I sign a tax form. I have been filling up the same tax forms everytime I go there and it takes 2 days for them to process it and was not allowed to play until completed. WH is just horrible. I hope they disappear from this business. William Hill I guess is for small time gamblers.