This dealership used to be really good. We bought both of our cars there and used to go there for…read moreall of our car service too. The employees were all very nice and accommodating. Then after Covid everything changed. Most of the staff left. The ones that stayed and the new hires were not very nice and didn't know what they were doing. We got a quote for a big job on one of our cars. It seemed very high. We found a good auto shop near us and they did it for half the price. Peruzzi will gouge you! The last time we were there was when Justine Garcia was very rude to us again. I had gone back after getting my brakes done because I had a problem with them. It was taking a long time and she told me if I didn't like it, I was free to go somewhere else. She has a major attitude! I don't know if she still works at Peruzzi now because we never went back. They keep emailing me and sending me coupons and stuff in the mail. I asked to be unsubscribed but they don't listen, it's annoying! This dealership sucks!

I normally don't leave reviews, but I was disappointed by the lack of transparency and…read morecommunication from this dealership. During the sales process, certain benefits and terms were discussed that influenced my decision to move forward with purchasing my vehicle. While those terms may technically have been included in the paperwork, important limitations and timeframes were not clearly explained upfront in a way that was transparent or emphasized. The issue is not policies existing -- it's the way information was communicated during the buying process versus afterward. As a customer making a major financial decision, I should not have to discover key details later on that significantly affect the value of what was presented to me at the time of purchase.

I bought a 2017 Chevy Silverado Crew Cab 1500 from Peruzzi Buick GMC, and within WEEKS the problems…read morestarted. Less than 30 days in, the tire pressure sensor failed. Even worse, the air conditioning -- which worked at purchase -- completely stopped working within three weeks. I brought the truck back as instructed. After keeping it, they told me the warranty wouldn't cover the issues. Then came the real insult: a $1,500 repair bill plus a $200 diagnostic fee, and they only offered to cover $500. So let's be clear -- they sold a vehicle that developed problems almost immediately, then stuck me with the bill. What makes this even worse is how they represent themselves: "Putting family first since 1984" and claiming they "welcome customers into the Peruzzi family" while aiming to exceed expectations. That couldn't be further from my experience. Terrible customer service, zero accountability, and misleading representation. They care about their bottom line, not their customers. Buyer beware.

This dealership is very unprofessional. Service reps were upset with me the second I walked in…read morebecause I made an appointment on the app which they didn't expect. Pretty much told me they'd get to my vehicle when they can and not based on my appointment. Took 5 hours for an oil change. I've seen small dealerships in North Philadelphia that were much better than this location. Never seen vending machines at a dealer ‍.

I had a car shipped from Connecticut to Easton PA. According to the pictures and description…read moreeverything was great. Upon inspecting the car I found numerous door dings and actual dents. I will pay a premium price for an exceptional vehicle but it has to be a premium vehicle. They missed the mark.

I had a great experience selling a car to Carmax in Langhorne! I shopped around and they offered…read moreme the best price. The process was quick, and it was great working with Lamar who completed all the required paperwork. If you are selling a car as a Power of Attorney (POA), I highly suggest you call them first to ensure your POA gives you the authority to sell the car. Apparently, mine did not so I had to engage a notary to draft a Limited POA form that allowed me to sell the car.

They sold me a car that had a ton of problems!!! It was an older car, sure, but wow!!! Unreported…read moreaccident damage covered up with fresh "repairs" that you couldn't see without the car in the air, and they "oops didn't have a lift right now." I'm a nursing student who needed a car very badly, so I bought it, my bad. But they scammed me. For so much more than it was worth. Just dropped my first thousand on a repair because I have no choice. Do not buy a car from these people or from Adam. It needs extensive extensive work. I felt ripped off when I left but I had no choice. Turns out it was 1000x worse than I thought. Edit: They replied to me on google and lied about what I paid. You can go read the whole reply, yes I had a mechanic look at it for a free 10 minute consult where he could not put the car in the air, and yes I crashed out on the guy who sold me the car. Anyway, proof is posted on there that they lied about me paying $4,000 in their reply, when I paid $5,700.

DO NOT BUYYYYY SCAMMERSSS Worst dealership ever, bought a car from them and traded my car in two…read moreweeks later driving the car twice the car does not start. They offer to take a look at it and I had to pay to tow it to the dealer. They said they "fixed it" then one week later the car has the same issue and wont turn on and the car would shake. They offer to look at it again this time saying how I need to buy a whole new engine. Lost over $8,000 in one month alone of having the car, do not buy from this dealership.

I can acually say is what your rate is what u get as long your income turns out to be truth.its…read morereal catch is your gonna pay almost double if u have bad credit there were a couple options with 0 down but payment was high it's base of how u get paid so if it's weekly then u pay weekly. automatic payments and lowjack app u have to install along with setting up drive app for payments then it's down 100 percent real!!!!

I was just browsing to see what drive time has to offer. I am in the market for a car, but need…read moresome more time. So what's wrong with just browsing and seeing what you're eligible for so when you are ready to purchase you have an idea of what you may need for a down payment. Well as soon as you put your information (even if you put the wrong phone number or email address because you don't want to be harassed) into the website and unlock your terms for the vehicles drive time STILL manages to get your actual phone number and they will call you right away. I generally hang up on them. Like I said I was just browsing and seeing what I am eligible for when I am ready to purchase a vehicle. Just because I put my information into the website does not mean I want you to call me right away, that is why I put my wrong phone number and wrong email, but I still manage to get harassed.

Had an excellent experience here from start to finish buying a used minivan. Ron "Columbo" Sosky,…read moreDr. Moshe, and Ali were all very helpful, honest, and straightforward. They weren't pushy, and insisted we get the car "fully loaded," without any extra fees. They even took our 2002 trade-in and gave us a great trade-in price. We had looked EVERYWHERE and found this to be the place with the best options, the best prices, no hidden fees or add-ons, and service above and beyond. Pricing was better than we'd found anywhere else, even during the pandemic and chip shortage. Really a fantastic experience here.

Shabby place, test drives are done on a tiny track (like driving around a high-school athletics…read moretrack, it's just an oval.) It's really sad what this dealership has become, compared to years ago when they were classy and served buyers well.

The amount of care and passion here at Peruzzi Mitsubishi in Fairless Hills, PA needs to be…read morestudied! I recently went through the credit builder program and got approved for a jeep Grand Cherokee! I was helped by Kyle Davis who was beyond helpful through the process of me getting into a new vehicle! He was clear and honest like every salesperson should be! He kept great communication and never had me second guessing my decisions. This made me feel good about purchasing a car from here. It wasn't just Kyle who helped the sales manager Tammy Larue was great as well helping with my closing cost in ways not just to put me in a vehicle but made sure I had enough money for my downpayment and insurance! Kyle and Tammy are not just sales people, they are family/friends who care about each and everyone of their customers and I recommend anyone who is trying to build credit or just purchase a new car to go check these guys out!

Frustrating because ever since I bought the 2016 Kia Soul I have spent $$ getting things repaired…read more Leaking rear tire was sold like that. I got patched up at Midas. I just now had to get a rear rotor replaced 4 $457. Now the Ac is not working. I also need struts. There is a crack in windshield. I call and no1 ever gets back to me. Then I was told by a different Peruzzi chain to please remove a review I made another time. Smh I regret purchasing from this dealership. Found out I need a compressor ,condenser and recharge / freon which is over $1000. I just feel like when ur in the credit repair program they give u the mediocre vehicle

They play the part to get you to buy a car but once you find out their cars are "busted" they…read moredisappear. Then once you get them for service they screw you over. Highly say stay away!!! I'm definitely not the only bad experience. Go use a highly reputable dealer. Do your homework this place is a rip off artist. I bet their good reviews are from the owner or their employees because I found no good review after speaking with people in the area. Learn from my mistake!!

Scam!!!! my 23 yr old daughter bought a pick up truck for $12,000 that had a good carfax report. A…read moremonth later she took it to our mechanic because car shook. He told her it was a "piece of junk" , " completely rusted " and "not drivable". I called and asked Patrick ( he would not disclose his last name to me even though he is an employee) to replace the truck with a drivable truck. She is in the air force and is being deployed soon. Patrick asked me "what type of mother was I who let my daughter buy a car by herself." No!! I'm not making this up!!! I think that's an admission of guilt!!! lol. I will call everyday until I get results. I have also registered a complaint with the better business bureau. Don't buy here!!!!!!!!!!