Professional, Kind, Efficient. My driver's side door was taken off by an inattentive driver, and we were directed to take the car to Nigro's. I live in Connecticut, so most of my communication with Nigro's was by phone, long distance. They were fantastic, keeping us apprised of progress, working efficiently with insurance and reassuring us when we brought the car in that all would be well. They were able to match the color perfectly and in good time. They even recommended a great hoagie shop (Ricci's) when my husband and I came down to pick up the car. read more

If patience is a virtue, you'll reach sainthood waiting for your car here. They'll promise "a quick fix," then hold your car hostage long enough for you to question your life choices -- and when you finally get it back, you'll notice the bumper now has its own independent spirit, bravely refusing to align with the rest of the car. What's truly impressive, though, is their pricing magic trick: somehow, the total ends up being about twice what you were told, and yet the quality manages to be half of what you expected. It's almost artistic how little pride they take in their work. If you enjoy paying premium rates for subpar craftsmanship and long naps in the waiting room, this is absolutely your place read more

We had bumper damage to our vehicle and the Team at Nigro's did a great job. Ron by very reputable folks who treated me like I was Family. Honest and great work! read more

I went to Nigro's after an accident and checking Yelp. They were the best auto shop Ive ever worked with-- taking pride in their work and keeping me posted when delays with insurance arose. A special shoutout to Cheryl for being so warm throughout the process. read more

Replaced and painted and installed a new bumper and fender. The job was done to perfection and the family atmosphere will bring me back if i never need work on my car again, the office staff was great offered me water or coffee I highly recommend Nigro's auto body. read more

The worst experience ever!!! Run!!!!! Overcharged $10K+ for poor repairs--car still not fixed, and they ignored our concerns. read more

I got in a car accident and had no idea what I was supposed to do. I called Nigro's Auto Body and Cheryl walked me through the whole process, from picking up the damaged car to who I needed to talk to and what to say, as far as insurance was concerned. They were there to help me with whatever I needed. The value for what I got as opposed to what I spent, was unbelievable. Thank you Nigro's Auto Body! read more

This is the worst autobody shop I've ever worked with. I took my Focus here after it got side swiped and it was all around a horrible experience. First, they weren't up front about how much it would be just to keep the car there while they look at it (and don't have it posted at the front of their building which is illegal). Tried to charge me $150 A DAY JUST FOR STORAGE. Everywhere else in the city charges around $30. Especially insane since their super-secure storage is just the parking lot of a Mexican restaurant across the street. They took the bumper off my car, which I didn't authorize them to do. Then tried to charge me $400 to put it back on and told me to get my car back WITHOUT IT EVEN BEING FIXED WOULD BE $3,600. Run. Away. read more

Nigro's Auto Body - Car storage - Body Shops Near Me - Philadelphia, Pennsylvania

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These guys did great work on my vehicle. Things were done right and were easy to work with. Would definitely recommend them.

great service, highly recommend their autobody shop. They were quick and easy to work with.

Do not come here!! I got into an accident last summer and came here so they could fix the damage on my doors. When I got my car back, everything looked fine--no more dents, good paint job. After a month or two, I noticed the paint job is completely botched and didn't blend evenly to that old paint on the car. There's a part of my car near the headlights were you can clearly tell it's two different shades of white and there was no blending whatsoever. This is so terrible considering the amount of time my car was at the shop and the amount they charged for it. Don't come here if you want a good paint job!! read more

Nigel's knows what they are doing! I would recommend taking your car to see them for all body work. Super fast, super efficient, worked with my insurance, and totally affordable! read more

they give superb work! It was a reasonable price and great service. Highly recommend

I had minor bumper damage and driver's side light damage. I informed the mechanic that all I wanted was original parts to be used and they successfully repaired the vehicle, restoring its appearance to a brand-new condition. read more

Nigros is the best, my family has been coming here for years! the whole team is amazing and your vehicle always comes out looking brand new! they handle everything and it is a pleasure working with a body shop you can trust! . read more

I guess this place is great if you have an insurance claim. Otherwise, run for your life because these guys won't even give you an estimate unless you agree to do the work at their shop...maybe they do great work but in my 50 plus years driving a car, I have never once encountered an body shop that won't give you a free and unencumbered estimate! read more

Dominic and Cheryl are scammers that try and milk the insurance companies for as much as they can get. Even if it inconveniences you. they will hang you out to dry with no transportation after your rental policy is up, blame the insurance company, and not offer a single apology. They will not reduce deductible because According to Dominic "it's fraud" lol. The truth is they are money hungry and aren't concerned about their customers. Dominic also has no issues insulting his customers as he mentioned he "was trying not to insult me". Long story short, don't walk, RUN from this place. My car is being held hostage by a bunch of scammers. The receptionists are rude as well. Hi Amanda and girl who's name I forgot. You know who you are. They will not be laying another finger on my car. Update: The owner Dominic is extremely unprofessional. He curses and yells at his customers because HE screwed up. Him and Cheryl are LIARS. I had 3 weeks left on that rental and they KNEW this! Still they will not take responsibility for holding my car hostage and not doing their jobs, just blaming Allstate. He also gets very upset when someone leaves him a bad review, LMAO! I had to work with the POLICE (whom someone at his office called) just to get my key! He received over 10,000 dollars for a minor repair plus my deductible. He is money hungry and just overall a trash human being. Please save yourself the headache ESPECIALLY if you are black. I will say the car looks fine, as far as I can tell right now on the outside, time will tell if the repair was actually done right. I will be getting a second opinion because this business has no integrity. One word. BEWARE. It wasn't worth all of the trouble I went through to get my car back. Check his google reviews, there are similar stories. Update 2: Dominic is now trying to press charges against me for taking my car off his lot after he refused give me my car. Mind you he has already been paid and full from me and the insurance company. He never even submitted the correct pictures for the part of his estimate, He was possibly paid for work he didnt do! My car didnt even get washed which my insurance company paid for because I didnt want his dirty, slimy hands on my stuff any longer! I cannot stress this enough- heed my warning. DO. NOT. COME. HERE. He is greedy and unhinged. read more

It took awhile for the repair but that's because the just about the whole car was damaged in a hail storm. They managed the interaction with the insurance company beautifully, and they got a lot more replacement pieces and work done than what the original appraiser reported.Superior office personnel!! I hope I don't need any future body repair but if I do I will go back to Nigro's. You stop at the Italian Market after you drop off your car too. read more

5 Stars to Cheryl who took a look at my brand new Ford F-150 Lightning and convinced me to hound the managers at the dealership to fix the damages that were clearly pre existing issues! read more

If you want your situation to get worse after an accident, this is the place for you. I'll try to keep this short because I don't want to give this place much more of my time. -They lied about my battery giving them "issues". They didn't say it was dead because if I wanted to keep my battery, and I did, then they would be caught in a lie. They tried to get me to pay for a new battery when mine was perfectly fine, which I knew. I kept my battery regardless of what they said because I knew it was fine, after I got my car, never an issue with my battery. When they delivered my car, no issue starting it, the employee even turned my car off no hesitation. Now is that something you do when a car you had for a month, has been giving you issues starting because of the battery, NO. - They tried to make me pay for a new tire stating my tire was damaged and not safe. Due to policy, I couldn't do a thing about it because it was damaged. Unsafe ... doubt it, I asked for pictures of it and they already had it on a new rim, if it's unsafe get rid of it, don't sell my tire to someone else, but they used their knowledge of the policy regarding liability to force me to do that. Again, I know they sold my brand new tire to someone else, I asked for additional specific pictures of tire and they refused ... sounds like they know I knew they were full of shit. - lastly, not even 2 weeks after having my car, my tire is losing air slowly. I see a CLEAN but small cut, I wouldn't be surprised if they did that to my car on my way out for standing my ground as they try to charge me something new every week. The slash is small enough to miss if you're not looking for it, and it's coincidentally on a different tire than the one I had to replace. - Do not fall for their "customer service". Cheryl is full of shit. She puts on an act, so it's easier to screw you. I played stupid the entire time, when I really wanted to curse everybody out. I played stupid because they had my car and I want to live if you know what I mean. -Lastly, they're going to keep your car for longer than they need. I couldn't understand why, but they will make a 2 hour job last 2 more days. - I recommend AOK Body Shop. They're fast, efficient, communicate, and UP THE STREET. YALL HAVE BEEN WARNED. I NEVER MAKE REVIEWS, THIS IS MY FIRST EVER, MY EXPERIENCE WAS THAT BAD. THIS IS AN HONEST REVIEW. I FORGOT TO MENTION: so much bad happened that I forgot this part ... claim they're experienced and have been doing this for 30 years ... but they're ordering the wrong parts like it's their first year ... they did it once, may have even been twice for all I know ... if you can't even order the right part, in your industry, not good. It's a major inconvenience, because you're at least adding another week until you can get your car back. Now I'm done. read more

I can't thank them enough! I drove from Nj to have my truck fixed. Got the truck back and it looks great. A added plus they detailed the inside. read more

We had a great experience with Nigro! Dom was so personable and made us feel secure about the service of our car. We picked it up in perfect condition and it was super clean. Couldnt have asked for better service! read more

My car had a very minor accident--at a stop light with the person behind it, in a small truck, pressing the gas when he thought the light changed. No big deal. We drove it to Nigro's where the person glancing at it said that it was probably totaled. That was the first red flag. Then of course we got the news that the car was totaled. The fact that we are in a major used and new car shortage is a big consideration right now; I just had the same experience with a friend in another Northeast city and when we asked for a second opinion from a highly reputable repair shop, they told us the damage was easily repairable for less than what the insurance company was going to give us for totaling the car, and we've now had the car for six months, it's beautiful, no problems. Had we gone along with that repair shop, we would have been out a car, and had a check to buy something far less than we would pay to replace the car. Meanwhile, the repair shop gets a car that they can easily and cheaply repair and then sell at a high markup during this prolonged stretch of car shortages. So when I got the news that this very minor incident had mysteriously resulted in a "totaled" car I said I wanted a second opinion. I heard all the nonsense about how even a slight bump can destroy the entire rear of a car and so on, and said if that's true then a second opinion from another repair shop will confirm that. At this point, Nigro's suddenly changed the status of my car from "totaled" to "unsalvageable" "after further investigation." At this point, I learned that they had completely disassembled my car in order to declare it unsalvageable.. I raised holy hell and said I wanted it taken to another repair shop. Then, according to my insurance agent, Nigro's said they'd charge me $3,500 for storage! I refused and my insurance company worked something out with them. I'm still not sure of why the insurance company didn't just insist on towing the car, but as with the situation in the other city, there appeared to be a lot of backdoor dealing. Anyway, I finally got the car towed today, with Nigro's threatening to charge $125 if the truck didn't come by 4, and making me sign a full page ridiculous release with two paragraphs of how they couldn't be held responsible for any damage they did to the car. I've never felt so distrustful or outraged by the handling of anything. All because Nigro's--or my insurance company--or both did not want me to get a second opinion. It's simply best practice to get a second opinion if. you are about to pay for a major repair or lose your car and be given a pittance for it. The fact that Nigro's made it nearly impossible to get someone else look at it speaks volumes about the reliability of their estimates, in my view. read more

They did an excellent job on my older Camry. They were responsive when I called about status, and worked well with the adjuster.

Wouldn't recommend to my worst enemy. In fact, I'd suggest my worst enemy lie down in front of their tow trucks and not let them take it. When my car was towed from a crash in center city, once I said I wasn't using them they ignored calls from my insurance rep and held the car hostage to collect more lot fees. Then when I did get the car towed to my preferred shop, the back bumper and exhaust tip were off center. The crash was my front left side. Why would my right rear bumper be screwed up? At least it's an easy fix and my coins weren't stolen from the center console. read more

My car needed repairs and I read a good review about Nigro's so I stopped by for a consultation on what would need to be done. Dom walked me through everything openly and honestly. He was also an expert on navigating the insurance claim process- I would have been lost without his guidance. The entire experience was seamless and stress free. Shout out to Cheryl as well, who quickly answered any questions I had regarding the progress of the work being done and next steps. Last but not least, the quality of work done there was top notch. My car looked beautiful after the repairs. I can't recommend this place more. read more

My partner's vehicle was involved in a minor fender bender and rear ended another car. The hood was bent up a little, some scratches on the front bumper. To took it to body AOK Auto Body. We asked them not to pop the hood as we wanted to be able to drive around and ask for opinions. We were told from inspection that the vehicle was safe to drive. The hood could've replaced and damage to the reinforcement bar, if any, should be fixed. We took it to shop Philadelphia Auto Body, where they popped the hood. There was no damage to the reinforcement bar. They said the car was perfectly safe as the hood latch was working and there was no structural damage. We went back to AOK now that we had the hood popped, and they said the same as number 2. Lastly, we went here. We pulled up, and someone outside immediately told us the car was not safe to drive and we should park immediately. We then went upstairs with said man and talked with another gentlemen. The two started mentioning internal damage to the bumper, crumple zone damage, damage to the lights - basically throwing terms around to scare us. It was suggested that we should just total the car. Keep in mind at this point, neither had looked under the hood, and one hadn't even seen the car. When we mentioned we were intending to handle it outside of insurance, they immediately lost interest in us. Overall extremely disappointed in the experience. Fear-mongering as a tactic is never a good look for a company. If you want to go through insurance and are ok letting them handle everything, this might be a place for you. But if you want an honest opinion on your car then I'd look elsewhere. Edit: I showed my partner this review and was told it wasn't harsh enough. So, there ya go. read more

OMG Mr Nigro and crew to the rescue!!! I hit something on the highway on my way into Philly and I'm an out of towner. Mr Nigro really saved me. It was 45 minutes before closing and he still took the car because he was concerned for our safety. His dedication to his craft and his customers really shows. I would highly recommend this place to anyone who wants great and honest service. read more

The right side of my car was nearly totaled, so I came here after reading the reviews. The shop workers were extremely helpful and took care of everything on the insurance company side. They got my car back and running like brand new. I left town, came back, and noticed that the back blinker (something they fixed) wasn't working. I took the car back to Nigro, and they immediately pulled my car into the shop, started fixing it, and got me back on the road in 15 minutes. I highly recommend this place if you're looking for quality service and a peace of mind. read more

Living in Philadelphia I've had plenty of damage happen to my car over the years. Domenic and his family have helped me each and every time. They care and go above and beyond for their customers. They will work with the insurance company to get their clients the needed top of the line repairs and service that they deserve. I would never take my car anywhere else. Thanks Nigro team. read more

My car had some minor damage and I just gotta say Nigro's is amazing. They guided me with what to do with insurance and fixed my car in two weeks. Everything went smoothly and they even detailed the inside of my car and cleaned the outside. This is now my go to place and I cannot recommend this place enough. read more

My car was hit damaging the rear bumper and breaking the taillight. I took it to Nigros and the staff there was amazing. After only giving them my claim number from insurance they took care of everything else I didn't have to do a thing! The repairs were done quick and my car looks like new! Beyond happy with the whole experience. I would definitely recommend using Nigros to anyone with a damaged car. read more

My Audi Q5 was struck by a drunk driver and passenger door would not open. I wanted a reliable autobody shop and after recommendations from family and friends I brought it to Nigros. They are very skilled, especially if you have a high end car. I would totally recommend them, they take care of everything for you! read more

As a customer, I'm not rating this business. It doesn't deserve one star. Unfortunately, I had to give it one star to post my experience. I took my brand new 2015 Honda Civic and they repaired it as if was a 2007. My door had severe damage and instead of calling my adjuster for more repairs to be done. They neglected the inside of my car door by using duct tape and electrical wiring. Thank God Honda was able to go over the work and fix it. I wouldn't trust this company for major work to be completed. My only source of customer service came from the Mexican workers that actually did work on my car. I came out of pocket an additional $500 for it to be fixed. They are dishonest and very arrogant people to work with. I pray this doesn't happen to anyone else. read more

Another great experience at Nigro! I highly recommend them!

i had to take my car back twice to get the same thing fixed as the lied and guaranteed their more like a laugh and a joke! My bumper hasnt been the same! read more

Great and rapid service! My car looks brand new! Very happy with the quality and speed of the service. Everyone at Nigro's Auto Body was very customer service friendly and eager to please which made my experience very pleasant. Highly recommended! read more

i had my suv in for repair and i was astonished at what a terrific job nigro's auto body achieved for me. it was a perfect match on the paint color and the rapair work was flawless. cheryl was very helpful in pressing the insurance company to get an appraiser out to the shop for his final review in order to release my vehicle and it all worked our beautifully . my suv looked brillant from the care the crew at nigro's preformed. i would recommend nigro's to anyone needing auto body repair, trust me you won't be disappointed. read more

My car had a leak in the back seat. I dropped it off first thing Monday morning and it was done by 12:00. Staff was helpful and explained what happened to my car, and even took pics to educate me. If I ever have an issue again, I'll be coming back for sure. Price was good. Tip: if you pay with a card, you'll be assessed a processing fee. Pay with cash instead. The staff told me this and it was a great tip! read more

Nigro's replaced front bumper cover of my Subaru, which was held on to the car with duct tape. Did a beautiful job - car looks and drives great. Family-owned and run business. Honest, straightforward, kept me informed throughout the process. Accurate estimate. I needed the car back quickly due to family situation and they bent over backwards to help. Am about to bring them my mom's car to have some work done. Highly recommend. read more