This was the biggest waste of my time EVER . This bad experience started off as I was the one at…read morefault I had missed 3 appointments in a row. I originally went there to have my dog neutered but was told he had to have an exam first . So sadly I missed my appointments .Finally on the fourth attempt I was an hour late and a very nice woman vet saw me . As we were done she said the estimate for the surgery would be emailed to me . I left the appointment and was sitting back in my car and there was this voicemail from Kristen who told me they didn't want me as a customer. Prior to that a paid $90 for a missed appointment my punishment. I messaged this lady back and said I just finished seeing the vet and she told me to wait for an email for the surgery. I tried explaining to her why I was late mainly stemming from a brain tumor which totally turned my world upside down so she I guess felt bad but them she had another opportunity. I eventually got the estimate for his surgery of $1300 maybe 1400 . I couldn't believe it most neutering I knew went from about $500 to 800 . So I think Kristin took that as an opportunity to get rid of me !! Oh well . They need a lot of help in compassionate understanding , pricing and animal care .

We've been bringing our dogs to VACC for almost ten years. Dr. Neary saved our Wheaten Terrier and…read moregave us another year with her. When it was time to euthanize her, Dr. Neary helped make that tough time as good as it could be. We've worked with several of the other vets there and they've all been wonderful From the techs to the front desk, all the staff is smart, pleasant and unfailingly upbeat. We can't recommend VACC more highly.

I can't recommend this animal hospital enough. The whole staff is amazing, helpful and kind. My boy…read moreCosmo's vet, Dr.Gifford Is the best of the best. Cosmo is a VERY high anxiety, high stress boy and everyone here handles him with so much care and accommodation to his needs! If I could give more stars I would!

This is a follow up on my previous review. I was told by Ashley at the hospital to call a number…read morewhich was for the national VCA Care Club. They simply passed the buck and stated this was the local hospital's problem to resolve. The problem is the local hospital's mis management of the Care Club.

I went there on Labor Day around 6pm with an emergency for my LuLu (mini dachshund) who got bit by…read moreanother dog. When we got there, they took Lulu right away and then within 15 minutes we saw the vet. They had to keep her there for a few hours in order to fit her in their rotation of patients and they sent us home and they said that they will call us when she is ready. They called at 10:30 pm and we went to pick her up. Excellent service. The removal of stitches was a bit of a hassle. I call a few days later to set an appointment to remove the stitches and they said that I don't need an appointment, that I should just call when I am ready to come down with LuLu and they will let me know what time would be good. When I called on the 12th day, the phones were transferred to Bourne. They told me that the Dennis location is closed and only open on the weekends??? Why didn't they tell me that when I called to set an appointment. Even thou the stitches removal was included in the price I paid $1600, I ended up call my Vet Tech, that comes to my house to do my dogs nails, came over the next morning and removed them for me. Her name is Lianna Heard, Cape Cod Veterinary Technician Services. She is extremely careful and great with all three of my dogs. I highly recommend her for any home services for your pets.

We had a negative experience with Cape Cod Vet Specialists. We brought our dog in for sudden facial…read moreswelling. As soon as we walked in the receptionist looked at him and said "oh looks like it may be an abscess" which is what we were thinking too. Granted he has some vet anxieties which we told them about, Dr. Lee did not examine our dog at all and did not even weigh him. He poked the swollen part of his face with a pen like object and said since it's hard, it's a tumor. He wrote down three possible tumors on a piece of paper, said "I'm sorry to tell you this" several times, and said an X-ray would be 2k and surgery would be 10k, but would be risky due to placement and his age. We left with antibiotics and pain meds. We took our dog to Angell Memorial in Boston the next morning. After extensive testing and examinations, they confirmed it was an ABSCESS, not a tumor and drained it, and also drained all the fluid from his neck. They also nicely informed us the antibiotic Dr. Lee prescribed was nowhere near enough for my dog's weight. Makes sense since they didn't even weigh him. See below post from another lady who was also told her dog had CANCER when it was just an asbcess. It's awful to tell patients their dog has cancer, without any extensive testing, and to make them worry all night long that their dog is going to die. I'll never bring my animals back to this location. I'd also like to add the sheet of paper he gave us where he listed the three cancers it probably was.

No untruths at all. I'd gladly share my mother's dogs spay dates directly from her other vet…read morepaperwork. The only untruth is that you "won't be responding". Just like you responded in a butt hurt way to each of the other bad reviews unlike a professional business owner who would agree to disagree but it seems your off season must be boring enough already that you need something to entertain you with your negative energy. The receptionist is extremely rude says a lot of the people who've left you reviews maybe I'm just the only one who had the confidence to tell her about her bad attitude & lack of empathy directly, and yes. I did say she was a b**** just called it as I saw it . At the end of the day, I wouldn't want such a miserable and unhappy person taking care of my animals anyways. They sense bad energy. PEACE AND LOVE lolol you're not fooling anyone, the passive aggression from every single response to negative reviews speaks volumes.

All of my pets have been seeing Dr. Neese for as long as I have lived on Cape [ about 8 years]. She…read moreis always kind as well as being professional. Its not always easy treating animals but her and staff do so very well. I'm glad she took my pets as patients.

We were referred to this place for our Ernie for his day care needs. He was trained next door by…read moreMatt White at The Trainer, K-9 Services so he was familiar with the place. Lynne at Howl-a-Day and her staff take very good care of our Ernie and we brought him to stay for a week recently when we were on vacation. I am a 'helicopter parent' when it comes to our little dog since we got him at 12 weeks and he is five now and apart from his initial 3-week training course in his first year, he has been in the company of my husband or myself constantly, except when he is at Howl-a-Day for day care. I knew he couldn't have been in better hands. I appreciate all that they do to keep our furry friends happy and to accommodate kooks like me who worry way too much about their pets.

My dog was very happy on her vacation. Great place. Would use again. Very nice people and my dog…read moreseemed happy.

Our dog Heidi has been a patient of Dr Baker DVM and Dr Weintrob DVM for a couple of years…read more We highly recommend VCA to our friends. Everyone in the practice has been wonderful and helpful.

Pup had dental work done recently. She was handled with…read morecare. After settling in at home, saw no reaction to her normal behavior.

Racheal watched my 5 Rats and Crested Gecko for 2 months while I was relocated due to a power…read moreoutage caused by a fire. She was amazing with them, kept their cages very clean, and alerted me if she felt they needed vet care. Racheal took one of my Rats to the vet when I was unable to do it myself and called me asking me what I wanted to do for his care. Very cooperative and friendly. I would recommend her for pet sitting needs.

From the owner: Part of the Pack takes care of pets!…read more We specialize in dog walking and animal visits! We have many clients whose animals need a walk/visit in the middle of their work day. Some have to be out of the house for most of the day and want some company for their animals! We love helping you out and keeping your animals happy. Part of the Pack will make sure your mind is at ease while you have to be away from your furry friends. *We are unable to board animals at our home base at this time. Sorry! Our focus is to provide reliable and affordable pet care on the Cape for most types of animals all year round!

I went to have my dog's nails clipped. My dog is a black lab with black nails, which is why I don't…read moretry to clip them. The woman who cut her nails cut them so short that they continued to bleed. The seat cover in my car was covered with blood and I had to wash it. The women at Better Choice did call me later in the day to see how my dog was doing and the bleeding did stop when we returned home. When I brought my dog to the vet yesterday to have her nails cut again she was frightened and edgy every time they touched her nails. I have had my dog for two years and this has never happened before. I guess you get what you pay for. I will not use this service again!

I brought my 6 month old Maltese puppy here for her first grooming, she was matted and tangled in…read morespots. We discussed the possibility that she might have to be completely shaved down but they were able to trim her. They were great with the puppy, who had a good first grooming experience here.

I have used this groomer for my cat twice. The first review was a glowing account of a very nice…read morelady who did a good and thorough job with a skittish cat. I wish I could say the same for the last visit, but, unfortunately, I cannot.I will preface this review with my heartfelt uncomfortable regret for having to post a bad review. It's not my style; it's not something I do often or like to do. It upsets me to my core. That being said and with tears in my eyes, let's proceed. I will admit, it was nearly a month after the grooming that I contacted Alison to complain and ask her to fix it. My query was honest but not mean. The delay in contacting her was due to my being ill, and my not knowing what to say to her without hurting her feelings. Well...I've got to tell you I was shocked and appalled by her highly emotional, negative response which continued on as a barrage of nasty texts without my responding to most of it. What she said to me, how she said it and with vehement attitude was so far from any drop of professionalism or good customer service. She reported to me after both groomings that although my cat was skittish, once she started brushing her she calmed down and was a "total sweetheart", "no problem at all". I was happy with the first bathing, sanitary cut and brushout. The second time she went from wrapped in a towel and ran into the bedroom closet! I paid over $100 for what turned out to be a hack job of a grooming. She cut the center of her lower mane off and it just looks weird now. She was supposed to shave down her underside and butt completely. It's all uneven and looks ratty. The rest of her beautiful silky, shiny coat is now dull and when I brush her there are tons of loose clumps of fur that fly all over the place! Her fur is uneven on both sides, there are places that look chopped and she cut around the base of her tail...for what reason?? Not all of her claws were clipped, either! Looks ridiculous! Every time I look at my Tatum I get upset. I finally had to say something! Then she had the audacity to tell me my cat should be drugged. Not once, several times. I don't think it's the cat that needs to be medicated. For the record I sprayed her towel and her carrier with Feliway 10 minutes before she took her to the van. So, she was "drugged" but in a natural way. How dare she tell me to drug my cat!! She outright refused to do anything at all to Tatum or a partial refund or credit and chose to sever our relationship instead. Is this good business sense? I truly think she knew she had done an awful job and was trying to blame me for her lack of grooming knowledge with cats. The old Shakespeare quote, "Me thinks thou doth protest too much" very much applies here. So, I no longer can recommend this groomer in any capacity. She is not to be trusted as she is emotionally volatile, unprofessional and just not nice. Please do yourself a favor and find another groomer. I did!

Alison has groomed my doodle for the past few years. I appreciate her hard work and dedication. The…read moreease of someone coming to your home is beyond convenient and so comforting for my dog. She does a wonderful job and my dog loves her. A++++