My family has used this company for years, over 4 different homes, spending thousands of dollars…read more We will be happy to send our money elsewhere. The constant mistakes from Trout's employees caused severe damage over 2 homes - photos provided for both. Getting Trout to make the necessary repairs was like pulling teeth, specifically because of Robert LaFosse and his lack of managerial experience. Excessive water damage was caused by Trout in the attic, which required the entire ceiling to be repaired/repainted. The public deserves to know the reputation of this company, the hassle they will cause you, and the stress they will bring to your life by refusing to own/repair their mistakes. They will deny involvement, drag out the process, try to cut corners, or skip out of the repair entirely. There are so many other HVAC companies in the area, there's no need to risk the need for repairs when choosing one.

Most dishonest A/C business in Lake Charles. On May 30 my A/C was not working. Trouth came out and…read morecharged me for the service call and was informed the freon was low. They put in more freon, and everything was fine.... for 30 days. After 30 days my A/C unit started acting the same way. I called them back. Once again the they charged me a service call and for filling the unit again. Fast forward 30 days. Once again, you guessed it, the unit was not working properly. I called another company to come out. They checked the unit and told me there was a VISIBLE LEAK that was very easy to repair. This company repaired the leak that Trouth SHOULD HAVE REPAIRED IN MAY. They refilled the freon and told me I would not need them again. Trouth was purposely bilking me for charges when they could have fixed the leak 2 service calls ago. Don't use this company if you want honesty and integrity.

Very nice, and fixed my dryer with not a lot of fuss! The only issue I had was the fact that I was…read morenot told there would be an additional charge for services after 5pm. I ended up paying more than I originally thought I would, but the problem was solved quickly and professionally.

From the owner: we are a small business with a BIG customer commitment. we do not have a large overhead cost so we…read moreare able to offer great savings from equipment purchasing, to system installs. We will treat you so many ways, you are bound to like one of them

They're the best: Professional and polite, good communication, good pricing, turn-key (they took…read morecare of everything), dependable 30 years in business. I'm happy to recommend GoGEN !

Unfortunately Anytime sold to GoGen & after the hurricanes I contacted them to service my…read moreGenerac-they talked me into (in Oct.2023) a wi-fi relay system to communicate with their office (for a monthly fee of course) it burnt out after 5 months. Technician came out and replaced it with another customers device-I asked him who's name is on the box "oh that is my next customer, yours is in the truck" he changed to the correct one to find it did not work either. He then blamed it on the Controller on the Generac. They are demanding that I pay the monthly fee=FOR WHAT-the relay does NOT WORK? Generac Inc.referred me to another company and came and inspected it they said everything is operating as it should and I do not need the relay.

I have used Air Services many times and have been happy with their service every time. They have…read moreinstalled a new unit at one of my homes and when I was looking for a new house, they came out and checked the units on all the ones I was looking at. Same day service and a fair price. They will continue to get my business.

Just wanted everyone to know that Air Services Unlimited did a fantastic job for me in Spring,…read moreTexas. My AC unit went out on a Monday last week and that Tuesday morning at 8:00 am there was a crew at my house installing a complete AC unit with furnace. They also sprayed in insulation in my attic and installed a solar fan in the attic in one day. The (4) techs and mechanics he had on the job knew exactly what needed to be done and worked together in getting me AC that night. It is this kind of company that takes care of the customer and will keep that customer. Thanks again to Ed and his crew for a fantastic job.

Fast, competent service for air conditioner installation and service. Oh, and sales too. Bennie…read morewill fix you up!

I have a 2 year old refrigerator/freezer. My ice machine stopped working and I had Charles come…read morelook at it. He didn't even know how to push the reset buttom. I had to show him. Once he went through that he said it was an ice blockage in the water fill line. He ran a piece of wire that I had up the line and said it was fixed. Water never came out while he was here (10 mins max). He left after charging me $100.00 and still after several hours it didn't work. I called the next day and he said he would have to charge another $100 to come look at it again.

Our refrigerator stopped cooling and ofcourse was full of groceries ! needed someone QUICK !…read moreCharles answered on first ring , asked me a few questions , and came out within the hour. Explained several options for repair and cost upfront . Honest , worked hard and quickly ! Saved us money as we lost inly a half gallon of milk . Thank you so much !!!

We had Sawyer AC install a Bosch heat pump for us at our house in Lake Charles in November 2022…read more For the last 2 months, the unit has not been cooling and we have made multiple attempts to contact the compnay without success. We keep getting an automated reply that tells us to leave a voicemail, but have yet to receive a callback. It has been a very disappointing experience. They were very quick to respond when it came to installation of the unit, but now seem to have ghosted us.

From the owner: Your HVAC system keeps your home comfortable as the seasons change. You don't want to deal with…read moreequipment that breaks down in the heat of summer or dead of winter. Trust Sawyer's A/C, LLC as your HVAC contractor in Sulphur, LA. We offer heating and air conditioning services to make sure you're always comfortable. Do you run a restaurant or grocery store? We also work on commercial refrigeration equipment. Contact us today to speak with someone from our team.