They'll do procedures that are not even partially covered by your insurance without telling you…read moreit's not covered. Nearly $600 for a "routine" visit. Additionally, the office manager is very rude and hung up on me. Update: the ~$600 not covered by insurance won't be charged to me. I don't know why their office manager couldn't just explain this instead of being rude and hanging up on me.

I went in for a routine cleaning as a new patient to this office. They decided on a deep clean…read more According to all other practices in the area the services I received should have not exceeded $2400. They charged my insurance $4200 and charged me over $1000. I have also had the procedure done a few times in the past and never needed anesthesia. I was told I have to have anesthesia or they would not do the procedure. I refused the treatment and they still charged me for all future procedures. They illegally made me choose between anesthesia and my right to choose or make me pay anyways. I have called and left messages but they refuse to answer and remedy the situation. So I already have it in the works through the dental board of kansas and bbb. Next is the cfpb.

I've received my dental care from Mill Creek Dental for a few years now! The new location is very…read moreclean and modern! The front desk staff is friendly and efficient. My hygienist is gentle, thorough, and always takes the time to explain things in a way that makes sense. The dentist is knowledgeable and makes sure I'm comfortable during my treatment. You can tell they genuinely care about their patients' health and comfort.

I don't write reviews like this lightly, but our family's experience here was bad enough that I…read morefeel obligated to be honest. Three members of my family--a 15-year-old, a 7-year-old, and myself--were all treated by Dr. Brendan. Every single one of us ended up needing another dentist to fix his work. Not one, not two--every patient he treated in our family required corrective care elsewhere. That's not bad luck, that's a pattern. We gave the office multiple chances to make it right. After repeat visits and no real resolution, we finally had to put our foot down and refuse to see him again. What made things worse was the experience with the senior dentist. His bedside manner with my young daughter was completely unacceptable. He didn't explain anything he was doing and repeatedly put instruments in her mouth without warning or reassurance. Watching your child sit there confused and scared while someone in a position of authority ignores basic communication is something no parent should have to deal with. The outcome speaks for itself. Our 7-year-old had to be referred to a pediatric dentist and ended up needing a tooth pulled. I had to go to an endodontist for a full root canal after what was supposed to be a simple cavity. These aren't minor issues--these are major corrections. But honestly, the worst part is what it did to my kids. My 7-year-old used to be completely fine going to the dentist--now she's scared and anxious. My 15-year-old has developed dental anxiety as well. That didn't happen by accident. If you're looking for a place that prioritizes patient care, communication, and especially how children are treated, this was not our experience at all. We won't be back, and I wouldn't trust them with my family again.

Excellent patient care. Beth is a very knowledgeable, personable and truly caring hygienist. The…read moreoffice staff are customer focused and very helpful in determining the best plans/options for specific procedures. Highly recommend.

Amazing team at Capstone. They were super welcoming and helpful. They took the time to explain…read moreeverything clearly and ensured that I felt comfortable through my whole procedure! if you're looking for a dental office that's professiona, friendly, and makes you feel at ease, i highly recommend them!

It is the dentist. I have been twice and have not had any issues when it comes to billing,…read morescheduling or provided care as many of the other poor reviews state. Easy care transactions every time.

I have only been going to see Dr. Swan for a few months now and I'm truly amazed by her patience…read moreand work. I have a fear of the dentist because of previous visits at other offices. For the first time I feel like she did the work right and helped relieve my pain. The ENTIRE staff here is AMAZING! The front office gals are fun and welcoming. One of the dental assistance rubbed my shoulder to ease my anxiety while getting the injections. Highly recommend this office for good care, great staff, and welcoming environment.

I am SO glad that dentistry has changed from when I was a kid. I went to what my husband calls "the…read moredental hobby shop" because my dad was in the military so we saw the military dentists. Now I am not saying that all military dentists are bad, but the ones that I happened to have when I was young were pretty darn scary - like Steve Martin Little Shop of Horrors scary (to a little kid). So when I had kids of my own, I would do EXTENSIVE research to find excellent dentists, and of course the best way to do this is word of mouth - which is what Yelp does, but so much more efficiently! If you are looking for an excellent dentist, you should check out Dr. Andrew Moore in Shawnee, Kansas. When we first moved here, I had a veneer pop off one of my front teeth literally on the day when they were delivering all our stuff to our new house. Dr. Moore's staff got me in right away, and didn't even charge me to glue it back on. We have gone to him ever since. His office is state of the art and beautifully decorated. His staff is friendly and very caring. Dr. Moore takes time to talk with each patient, and LISTENS to what you tell him. He also is very generous in giving back to the community. Love, love, love Dr. Moore's office.

Nobody cares like Dr. Moore does! He and his employees always greet with a smile and make each…read morepatient feel 100% taken care of and appreciated. The office is beautiful and immaculate- providing an adorable children's play room and coffee, tea, water, and hot coco in the waiting room. The front desk staff is polite, knowledgeable, and helpful. The dental hygienists always do an amazing job with teeth cleaning and are extremely caring and attentive. Dr. Moore has compassion on each patient and fixes problems with ease. Couldn't imagine going anywhere else. Would recommend this wonderful place to anyone!

Been seeing Dr.Casey since I was a young kid, and she has been the best dentist. Awesome for the…read morewhole family with a wonderful staff.

Friendly dentist and staff. All of my dental work at this office has been well done and painless.read more

I had been going here for several years and really like Dr. Boe if he was still here I would give…read morethem 4 stars but he is not and this review is not based on him but the other dentist that works there. Dr. Boe decided to expand his practice and hire a new dentist to work out of this location. I really had some issues with her. The new dentist was very rough and really dug at my teeth and gums with excessive force. She drilled to deep on a cavity and caused me to have a root canal which I refused to let her do. I went some where else for the root canal. She also claimed that I needed to have a deep cleaning where they dig under your gums and it is really expensive and I have heard hurts a lot. She also told this to my husband and a two other friends that went there. I thought really all of us need this so called deep cleaning or you just want more money out of us. I went and had the root canal some where else and started seeing a new dentist, who said my teeth and my husband's were fine and we did not need a deep cleaning. I will never go back to Shawnee Dental. One more note. The reason this place gets a 2 star instead of a 1 star is because the dental techs that clean your teeth they are awesome. They are all really nice and love to chatter away to keep you disstracted which I like. They are the reason this places gets an extra star.

Wish I could leave zero stars. Horrible customer service, bordering on nonexistent. Revolving door…read moreof dentists and staff, with inconsistent diagnoses from one six-month visit to the next. Can't even cancel upcoming appointments because a) staff doesn't answer the phone, b) voicemail is always full, and c) nobody responds to messages on the practice's online Contact Us form. We will NEVER go back.

I called this office looking to get an appointment for my mother who had a toothache emergency…read more The office does take new patients and was in network with insurance. The receptionist is very nice and friendly. She was able to get my mom in to be seen right away. My mom ended up having to do a tooth extraction and it was done that same day. Pricing seem reasonable. Based on her insurance, she did not have to pay out of pocket today. Staffs are friendly. We are happy with the care given today. Overall, I am please with the office and will continue coming here for regular visits.

Today I had a cleaning appointment and examination by Dr Howe. I have sensitive teeth and my…read morehygenist was wonderful at ensuring by sensitivity was minimilized! Dr Howe took his time with my exam, was easy to talk with, and made some suggestions on how to manage my sesitivity. I would encourage anyone looking for a dentist to give Dr. Howe and the team Kiene dental try .