I am updating my review to confirm that yes, this issue was finally resolved. HOWEVER, it was only…read moreresolved after I filed a complaint against Neptune Society. By no means was this resolved out of any type of good will from the company. Had I not filed a formal complaint, I do not believe Neptune would have done anything. Therefore, I still would not recommend this company to anyone.

Estate attorney suggested several end-of-life services for my wife and I. I had previously (about…read moretwo years) contacted Neptune but there were some questions they could not answer so I dropped them from my list of possible companies. Neptune on list from attorney so I waited till 7 PM and called their Cleveland phone number. Chose option #1, death or immediate services. One ring and phone disconnected. Tried again, same result. Called Cincinnati office immediate service. A person answered and told her my Cleveland result. Told her Cleveland number and she said she had a better number. OK. Call better number. It was another operator in Cincinnati. If I needed them tonight or if my wife had needed them, what would we do? I crossed Neptune off the list again.

I recently used the services oh Humenik and the entire staff made a very painful times little…read moreeasier. From the viewing to internment. The personal touches created a lasting memory.

Stopped into Humenik to find out some information on a recent death, and Joe Humenik immediately…read moregreeted me at door, asked another person in bldg to provide paperwork. Joe answered ALL my questions and provided input ABOVE & BEYOND what I was asking. He took it upon himself to assist me, and in a compassionate, caring way that you don't often see in the world now-a-days. Just 15mins prior, I was at DIFFERENT funeral home, with some questions, and a robotic guy in suit begrudgingly took my question, gave blunt response & offered no additional help/input. Thus, the way that Joe Humenik interacted with me was refreshingly wonderful. PROS: Compassionate, Caring, Informative, Quick, Helpful, Understanding, Responsive, Above&Beyond, Professional, Friendly, Helpful. ~

Never in my life would I have thought to write a review about a funeral home, but here we are. Lou…read moreRipepi was not someone I knew, or would have been in my circle. But when the unthinkable happened my husband quickly reached out to Lou. He told me not to look anywhere else he is someone you can trust. When the moment came all of the details were taken care of and highly organized. Then came the moment where we had to sit with him and discuss next steps. I had no clue but he patiently guided us and made sure every thing was carefully thought of with no rush. His employees were EXCELLENT! From choosing the casket, getting the right image and verbiage for the obituary. Making sure that they had a few pictures of her so that they could apply right makeup and hair style, it was amazing. I'm glad that they had our back. The day of the viewing, the father who led prayers and last rights all amazing. The procession to the cemetery all so beautiful. Lou our family is forever grateful. Thank you from the bottom of our hearts. Excellent value for the casket we chose and everything else. Just sit with him and have a chat, I'm sure he can work with different fair budgets.

One of the best in the business and Cleveland area. They truly care about making a terrible…read moreexperience as flawless as possible. My family has used then for years and there never was a choice when their service was needed. They go out of their was to accommodate the family and the requests that the loved one had requested. Top marks for this funeral home for truly understanding what its all about.

Very impressed by the kindness and professionalism of this funeral home. Visiting this place for…read morethe first time I'm glad that the family trusted their loved one to their hands. I felt that the living as well as the deceased was treated with so much respect. The service was beautiful and the room was comfortable. The flowers around the coffin was arranged so beautiful. When it was time to leave to the cemetery, everything was done in an organized fashion. I'm so happy that one of the employees from the funeral home politely came to my car door to make sure I had my lights and flashers on. They made sure that we got through the traffic lights safely and to the cemetery. It wasn't close by but it was just enough time to prepare for the last good bye to my friend.

My Father recently passed away after a short battle with cancer. He chose Vodrazka Funeral Home for…read morehis services. My sister and I have been beyond happy with their services. During a time of intense sadness and grief, they provided us with kindness and compassion that has helped heal our hearts. April has gone above and beyond to make sure our family had everything they need. Her calming nature, kindness and empathy moves me to tears. I knew my Father was in good hands and that was one less thing I had to worry about. I cannot speak highly enough of Vodrazka Funeral Home. Thank you so much for your kindness, compassion and respect. It meant the world to us.

Jardine Funeral Home was absolutely wonderful during such a painful time. They were patient,…read morethoughtful, and extremely helpful. Also, the facility is absolutely beautiful. The quality of the viewing was outstanding. They went over and above in so many ways, such as Jonathan emailing me my moms fingerprints when I told him simply in a 30 second passing that I would probably be calling to request them. He also made the most beautiful slide show we not expect. They dotted every "I" and crossed every "T". Aaron reminded me of a comforting priest, so I was not surprised that he originally started out in seminary school. Such a kind and thoughtful man that I felt generally cared about. Jason really helped us make numerous decisions less overwhelming and lightened up the mood a bit, which he could tell was what we needed at that time. They were always available to answer many questions from 3 different family members, often the same repeat questions and were still extremely kind and patient with us. They spent a lot of time on us. I have nothing negative to say about Jardine and will be forever grateful to them. Thank you all! Tina

My mom is dead and I had to go here with my stupid step dad to see her and sing church songs, very…read moresad and I blame Jardine for all of this, mom is dead mom is dead mom is dead

I just lost my husband on 10/18/25 as you could imagine this was one of the most devastating…read moreexperiences gor myself and out family. Nancy and Lyndsay met us with such kindness and support through the whole ordeal. They handled EVERYTHING and they literally made the process painless. My only job was to grieve and just wow! Top notch service, top notch care. If you want the absolute best for your loved ones I definitely recommend going there! Thank you ladies! The Dial family......

A. Ripepi & Sons of Middleburg, (particularly Lindsay Lind) helped us thru a very difficult time…read more Our family was very pleased and impressed by all of the behind the scenes, so very many details that they arrange/took care of for our mother. She met us at our convenience. Lindsay was patient and helpful with our selections of prayer cards, casket, urns, flowers, newspaper obit, online obit and viewing time. She handled clothing, hair, makeup, jewelry. Confirmed details with our priest and requirements at Calvary cemetery. She arranged photos from our flash drive for the TV; set up easels for our posters & frames; played our requested songs at the service. Lindsay made great recommendations for food at the Gathering Center. She ordered our menu, arranged delivery/serving and clean up. We've had several complements on a beautiful funeral, and we are very thankful.