Super nice people. Fixed the dent in our truck in 1/3 the time and 1/2 the price of the quotes…read morefrom other body shops. Highly recommend

I was quoted a price from the Honda dealership for my TPMS to be checked and they said they had no…read moreway to know which sensor was acting up, which is bull. They gave me a great price and were very efficient and great.

In March I got my truck into a difficult position on a gravel road in the Norris Lake area of NE…read moreTN. The right side of my truck had slid off the road, about a foot, boxing me between 2 trees. The recovery truck operator rigged up a way to pull my truck back up onto the road. He was very knowledgeable, polite, and resourceful and had me on my way quickly.

These people are AMAZING! AAA wouldn't help my son get his car out of mud in our snowy driveway. He…read morewas parked off the gravel on the dirt. AAA sent 'quality' towing and they ran away scared after seeing a couple inches of snow. Lady at quality towing treated us like trash and was crazy rude. Lowes came and got him fixed in 7 min or less. Very nice person too. Gave him a nice tip.

Landon does the service on our f350 work truck. Oil changes, brakes and more. Excellent service and…read morefair prices.

I took my daughter's car to H&H for a quote after recieving a qoute from another well known body…read moreshop. The qoutes were generally in the same amount. What made my experience better was the fact that I was asked if I wanted all the body work done or if I wanted just mechanical completed with the necessary body work. This immediately save me some money. They also did not try to upcharge me like the first quote I received from the other not named body shop. I then was told to give them about 3 weeks to complete the work. They started and finished the job in 2-3 days! They were very easy to work with and upfront about costs too. I will be back if body work or mechanical work is needed. 10/10 on the work completed as well!

I had a great experience with H&H! Barry and Darla go above and beyond for their customers; from…read morethe first phone call to picking up your vehicle. You won't be disappointed!

I'm confused how this business has a good rating I have had 2 interactions with them and both…read morewere negative. my son had his 1998 civic towed up there in hopes of replacing or rebuilding his engine. after a few days we go up there to see what was up. they informed us that they don't do bottom end engine work. why do you have the word specialist in your title if you can't rebuild that motor? they also informed us that they cannot find a replacement engine for the car. it's kinda funny that the shade tree mechanic was able to locate a motor fir the car in a couple days. the guy in the office recommended a couple places for my son to look for his own engine. I'm confused as to why these "specialists" couldn't look at the places they are telling him about. we don't work on cars. if we are trying to pay you to put a motor in I don't think it's unreasonable at all to expect you, the business to find a dam motor. they didn't want to work on his car. they were trying to talk him into scrapping the civic and getting another car because the labor alone was going to be so high. o yesterday they had his car towed they called him a couple times and he missed the calls mostly due to the fact that he works third shift. when I callled to give the so called manager Nick a piece of my mind he starts with all this"we are a business and we contacted him several times and told him what was up". I asked why they didn't call me. We have the same name, they have my number because I got an alternator installed the month before that they got right in the second try. isnt it amazing how the tow company didn't have any trouble ag all getting ahold of him. they got him in the first try! in my interactions they only care about their convenience and not much about the customers. we came up there together in the car they fixed for me on the second try and didn't identify us as father and son and that would have been the perfect time to tell him they are too lazy to find him an engine and if he can't find one by 30 days they are going to tow his car. if yiu are having car trouble save yourself the hassle and take your car towed Lerch's. they gave great prices and are well worth the wait. I wouldn't let these people work on a go cart after these 2 interactions.

These guys are really great. We used them when they were in Karns a couple of years ago. He worked…read moreon our 2012 Hyundai Elantra Touring when it was having a noise from the passenger side of the motor (Belt drive area). Initially he thought it was the alternator making the noise and replaced it. Once replaced the noise was still happening, and he found out that it was the water pump. He called immediately and let us know that it wasn't the alternator (didn't charge for anything to do with it), and that the water pump wouldn't be available until the following day. Very honest and up front. Although he is in halls now , I wouldn't hesitate to use his services again.

Super friendly! Went out of their way to help me out. I would have had to walk a mile in the heat…read moreand back again from my hotel; just to give the key to the tow truck driver. But they offered to swing by my hotel and save me the heat stroke. The driver was great, Darrell, if my memory serves me. I think they've been in business for 40 - 50 years. If you ever have car trouble in Knoxville and need a tow, these guys are the guys to call. They were open on a Sunday & the price to tow was very affordable!

After using Fountain City towing to tow my vehicle they damaged it getting it off the roll back…read more Tore my front-end off and damaged my caliper. Remaining bolts broke. He doesn't understand what would have been different if he would have used a tow truck with dollies under the rear. Tow didn't break my truck. Driving it on 2 loose lug nuts did. Wouldn't have had to drive it if it was upon a tow truck Accepts no liability even though the suv was on his rollback being driven by his employee. Pay the extra 25 dollars and use Clinton Hwy. Should have used dollies and a tow truck. Lesson learned.

Tyler was able to come to my house on the same day to restore my headlamp covers. He kept me…read moreupdated on his arrival time, and was very professional and efficient. He did a great job clearing the cloudiness off of the lens covers. The price was reasonable. I love that he does mobile repairs of all types on a variety of makes/models. I will definitely be calling him for any future car repairs.

I was extremely happy with these guys. I initially had brought my truck in on a Monday for a clutch…read morereplacement on a 2004 Tacoma. I called them on Wednesday for an update and they said they wouldn't be able to get to it until the following Monday because 2 of their mechanics had been out with the flu. The office personnel were apologetic about it. No, problem, these things happen. They said they had already gotten the parts, so I elected to bring it back that following Monday, since I had some things a had to do with my truck over the weekend. I dropped my truck off the following Monday before work and was able to pick it by the end of the week. I can't remember the last time my stick shifted so smoothly, or the pedal felt so easy to depress. Thanks guys!

The BEST experience at an auto repair shop I have ever had, by far. Got done with my car quick, and…read moreexplained what they did and what was wrong in detail AND in detail I could understand. They are the last of the great mom and pop shops out there. Incredible human beings, more than fair pricing. They're not going to try and steal money or make problems that aren't there. Just good, honest people. Will go here for everything I need car related. Would go here for Sunday dinner if they'd let me! Can't sing their praises enough. PS- They are also cat people and have rescued several cats. Incredibly good people deep down to their souls!