I have taken my new Maverick for oil changes and tire repairs, they provide excellent service and…read moreare very clear in explaining, the fix and costs. Also a much better experience than a dealer!

Those guys they replaced my car back to shucks and Front Strut Assembly & Sway Bar Links …read more Unfortunately I had to Restart the work again with another professional mechanic , because they didn't do right. And made my car making unusual noise coming from the back and front result of unprofessional work !!

Quoted front end work. For some reason their quote was double or more than 3 others. Obviously…read morecould not use them this time.

Amazing staff and service. My car was in a tiny accident and the King Collision team took great…read morecare of me... you can't even tell it was in an accident! Neil and Kelly at the front desk kept me updated every step of the way and even went out of their way to help me when I was having issues with my rental car. I will definitely recommend King Collision to all of my friends. Thanks again! :)

King made sure that my needs as the customer were 100% taken care of at all points throughout the…read moreprocess of fixing (and eventually totaling) my car. My insurance company tried to downplay the amount of damage and wanted King to use refurbished parts. King followed the guidelines as a certified repair center and refused to use subpar parts that would put my vehicle at risk. Josh was absolutely excellent in his communication with me, my husband, and our insurance company. We would recommend King to anyone! Professional, Knowledgable, and Friendly.

Super nice people. Fixed the dent in our truck in 1/3 the time and 1/2 the price of the quotes…read morefrom other body shops. Highly recommend

I was quoted a price from the Honda dealership for my TPMS to be checked and they said they had no…read moreway to know which sensor was acting up, which is bull. They gave me a great price and were very efficient and great.

Do NOT use CARFIX in Oak Ridge…read more We took our daughter's 2017 Honda Accord to CARFIX because the air conditioning stopped working only one month after purchasing the vehicle. CARFIX told us the AC compressor AND the engine fuse box both needed to be replaced, with an estimated repair cost of around $2,000. Thankfully, we contacted the dealership where we purchased the car before approving the repairs. The dealership agreed to fix the AC issue. However, when we picked the car up from CARFIX to take it to the dealership, we immediately noticed the radio console, backup camera, and charging port were no longer working. My husband went back inside to speak with them. CARFIX admitted they would "look into it" and explained that Hondas can sometimes have radio issues after disconnecting power. They said they would order a replacement radio that would arrive in about a week. The repair total was supposedly around $1,100, but they offered to cover 80% of the cost, leaving us to pay $224 out of pocket. At the time, my husband agreed. Once the dealership inspected the vehicle, they confirmed the ONLY thing wrong was the AC compressor. There was absolutely nothing wrong with the fuse box CARFIX claimed needed replacing. At the end of the week, CARFIX called saying the radio had arrived. I brought the car in and was told it would take about an hour. After waiting over two hours, I overheard employees discussing how they couldn't install the radio because they needed the anti-theft passcode. They admitted they had called Honda dealerships and corporate trying to get the code and told me it would have to wait until the next business day. Four days passed with zero communication from them. When my husband finally called, they said they still hadn't heard back from Honda and were "just going to order another radio." We picked the car up for the weekend and waited again. A week later, they finally contacted us saying the part was in. I returned the vehicle and was told it would take an hour and a half. Thirty minutes later they said it was done and demanded the $224 payment. I explained that after weeks of inconvenience, multiple trips, conflicting diagnoses, and the damage that occurred while the car was in their possession, I didn't feel we should have to pay anything. Robert became rude and dismissive, insisting we had already agreed to pay. I pointed out that: * We brought the car in ONLY for air conditioning issues * Additional problems appeared only after CARFIX worked on it * Their diagnosis about the fuse box was apparently incorrect * The dealership fixed the problem by replacing ONLY the compressor They claimed they offered to pay 80% "just to help us out," not because they caused the issue. At that point, I said I would pay but mentioned I would be leaving a bad review, they said "Just give her the keys and be done with it". After leaving, I discovered even more problems: * I couldn't connect my iPhone because multiple phones were already paired to the system * Meaning they installed a USED radio, despite implying it would be new * The dashboard was also cracked around the radio installation area Looking at the invoice later, I noticed they put into the invoice to be charged: $1,024.50 for parts (NO WHERE STATED USED) $15.75 labor $48.88 shop/environment fees Total: $1,195.32 This entire experience was frustrating, unprofessional, and dishonest. I would strongly recommend getting a second opinion before trusting CARFIX with your vehicle.

For what I got done I think Car Fix did what they said. I didn't like the cost but in the end. It…read morewasn't any higher than others.

I thought M&M was saving me money when they told me I had a year of wear left on my brakes before…read morethey needed replacement. I brought my car in after a year and they told me I now had to replace the pads AND the rotors. Frustrated, I asked how to really know when brakes need replacing before rotors must be replaced. His answer: You can't.

Quick service and very friendly customer service. They are very honest and upfront about what is…read moreneeded for the car and fair prices.

Out right lied! Brought in pump and they tested it and it was working according to tech. Would not…read moregive a guarantee of performance or numbers until I had a customer wanting it only to have the girl behind the counter say it wouldn't work at all costing a sell. All this could have been handled properly with truth of condition. Untrustworthy!!

I took my Diesel to a ford Store and after all their diagnostic they told me that I needed a new…read moreengine so I wanted a second opinion so I took it to city Diesel and after their diagnosis They fixed it for 586.12 it saved me 17400.00 The ford store told me 18000.00 so I am Humbly Grateful for City Diesel I recommend anyone who has a problem with their Diesel Truck or Car to give them a call I know you will be happy

We stopped here when our Mercedes Sprinter van started displaying the check engine light while…read moretraveling from PA. We needed someone to quickly help us determine what was wrong and have it resolved so we could make it home. Matt at the front desk was sooo nice and accommodating while we waited. They gave us a car so we could get around town a little while we waited. We were in and out in a few hours and our van was back all fixed up. Would definitely recommend these guys! We definitely had a pretty pricey bill at the end but that's expected with Mercedes, we felt like they took care of us and we trusted their expertise. We maybe would have questioned a few of the things they fixed prior to having all the work done, but either way we were VERY happy they got us in so fast and had the work done same day. That alone is worth the possible extra money :)!

Good manager, poor mechanics. 2 visits to this location. Visit 1- change all fluids in my 04…read morediesel Ford Excursion. Mechanic left cap or plug off the transmission. Leaked oil all the way home and had oil spread all over the underside of the truck. I noticed the puddle on the pavement when I got home. Turned around and took it right back. Fixed and washed. 2nd visit - truck died on the road had it towed here where they found it was a failed high pressure oil pump. They offered to also fix the rip in the side panel of the drivers seat. Pump was replaced, but didn't work, so they had to go back in and replace it again. Got it back after a week. When they handed the keys back, I noticed 2 things, the replaced leather seat panel didn't match. Terrible job there. The truck isn't a show truck, so not that big of a deal. But the "oh heck" handle on the drivers side had been ripped out and was just hanging there. Nobody noticed this on the test drive? Kidding me? The manager even drove my truck to the office for me. Didn't even put it in Drive. They replaced the handle with one from a parts truck they had right there and then. 2 weeks later I had a towing job to pull a tractor to Charlotte. Well, first time the turbo went over 15 psi, the turbo hose blew off. The mechanics didn't know they had clean and tighten the hose clamps after the oil pump replacement. Stranded me on the road for an hour waiting for the turbo area to cool down enough to slip the hose back on and limp it home. On the towing return trip, the truck overheated, found that I had lost 3 gallons of coolant over the trip. Reason? The mechanics didn't put a radiator clamp on the upper radiator clamp! Was slowing leaking coolant. The guys are so very incompetent. Stay away!