Landers KTM wrote the book on Customer Service. From the moment we walked in, we were greeted by…read moreboth Rian and Hunter. This is cleanest shop I have ever seen. My wife and I traveled over 2 hours to bring my used Husqvarna to have some work done. I originally called and spoke to Hunter regarding my-new-to-me bike, what I was looking for, and what I was hoping to get out of this bike. He made recommendations and I was told he could perform the work while we waited in the area. I took my wife to the nearby Buc-cee's while we waited. Hunter was very clear with communication with what work was done and could potentially be done. We also has the opportunity to meet the owner, Clinton who made it a point to come out and thank us for being a customer. Hunter was accurate with his time estimate and it worked out perfectly. On the way home, I called a friend and recommended he call them before he wastes any time with other shops. I will definitely be a return customer and highly recommend this place to anyone needing service on their bike.

I went into this business to get a estimate for a minor injury to my front quarter panel…read more It was almost 5PM, I think I spoke to the owner. He asked one of the men in the repair bay to bump the dent out, I was in and out in 15 minutes...he said NO CHARGE...I will be back if I ever need his services...THANK YOU!

I don't want to come off as hateful but I hope someone else can benefit from hearing my experience…read more My car got rear ended in June. A few days after the accident, I went on a search for the best place to fix my car. My dealership highly recommended Maynord to fix my car so I didn't think twice. There also aren't too many other body shops I know of around Cookeville. I went in to get my car estimated and order parts. I was told then the parts were on back order but it shouldn't be more than a month. So a month passes and I give them a call asking where my part is, they tell me it's still on bach order but they have ordered it. I give it another month, and now they respond with "the person on your case is out for the day, I'll leave her a note and she will call you back." I give it a few days and still no call back. I call back a few weeks later and get told them same thing. So again, I wait. Now it is September and I finally call tell them that I would really appreciate an answer today. So someone does research and figures out the part hasn't even been ordered, but "it can be here in a week". Long story short, after 5 months my car is finally fixed. They are very friendly in person and on the phone but the organization and timeliness of this was very disappointing. I will not be going back in the future if I ever need my car repaired again.

Took in an F150 leaking oil. This shop actually steam cleaned engine and put in dye to pinpoint…read moreleaks. Also did a PM inspection that most shops don't do. The techs all seemed well trained unlike other shops where only one guy has knowledge . Todd, the manager, was on top of every change as scope shifted. They handled all the issues competently and kept me informed. Dealer quality work at reasonable prices.

Went to get a starter for my dodge diesel and they charged me over $700 for a complete inspection…read moreof the truck we hen I only wanted a starter. I will never go back and not recommend this shop to anybody

I always have had positive experiences at Reed's. Brent came recommended as a great mechanic. He…read moreis very fair in his pricing. I don't feel taken advantage of like I have at other shops. Never have I had to wait too long for a service appointment either. Thanks, Guys!

We were charged $100 for What.??? we honestly feel this…read morecompany took advantage of our misfortune for thier own personal gain. All the man did was watch me change my tire! We had a flat on my wife's car,on December 24th 2024while visiting family during the Holidays. We were I40 in Monterey near Cookeville Tn. When we had to call for assistance. Again it was on Christmas Eve. But We found someone who could come and assist us. Again ,it was Christmas Eve .! We knew the price would be a little higher due to the Holiday Season, but never really thought it would be this much just to watch me in action. So after I changed my tire , and carried his jack back to his truck for him, we were asked if we would be paying with cash, or card. Figureing cash would be a cheaper, and that he merely Watched me change my own tire ,,,well we got charged $100.still.!!! The Good Lord only knows what the card option would have been. The tow truck driver was kind to us but still $100 for some kindness that we should be extending that to each other anyway. Sorry but I'm not sorry for calling these Scrooges " Price Gouging Bah - Humbuggers.!! Very disappointed .!!!

Top notch, honest and reliable service. I had lights put on my SXS and was in a pinch to get it…read moredone over a Easter weekend. They pulled through and did an amazing job. I would highly recommend them if you are in the Cookeville/ Putnam County area.

Fantastic folks. Great service after the sell. The guys are GREAT supporters of the community…read more Kents may not always have the brand name you are looking for but I have never has any issues here.

Not sure the real reason for the one-star rating review here at Yelp but Kent's has always been…read moreamazing in regards to the quality brands of tires they sell and extremely honest as well! They are straight up with their advice regarding your needs. We have bought 2 sets of brand-name tires, and their prices and selection can't be beaten, we will go nowhere else!

Meant to leave a review a few months ago, but I forgot to, oops!…read more But it works out because I got a lot to say now! Eric is one of the most professional, courteous, nice, helpful, customer oriented, and overall just good dudes I've ever dealt with in the car audio game. E V E R To kinda paint a picture a bit, I've been tinkering with stereos for 30+ years myself, and I could have definitely done my radio install myself on my 07 Ford Mustang, but Im glad I didn't and had Eric help. It's the nicest car I've ever owned, and I didn't want to take a chance at breaking anything out of frustration. Eric came to my house, and had the job done in around two hours, and I had my sound system going again seamlessly. He installed an old Kenwood head unit I had, a 750.1 Autotek amplifier, an old, cobbled-together, heavy, and cumbersome box for two ten inch Massive Audio subwoofers. It did well until my speaker box fell apart (which was 100% my fault keeping it in storage around moisture) and it just disintegrated after a week. Rip speaker box. I just bought a new one online and slapped the 10s in that. Ive since upgraded to a much louder and bigger system, and even Eric was able to assist with wrestling that box in the back of the Mustang as well! As of now, I'm running a 12 inch Memphis Mojo subwoofer in a vented box, paired with a 3500 watt Skar Audio amplifier. (It's now very loud, lol. Car audio stuff is an addiction, I'm convinced it is and you can't tell me different!) So in closing, I would 1000 % recommend Eric for your next car audio job. Oh, and he also helped me out by mailing me back my car registration that I left at his new shop he's now got in Crossville TN, right across the street from Blue Bird auto sales,, when I had him help with the Memphis sub install recently. He didn't have to Mail my registration back to me, but he did anyway and that speaks volumes to me as to the man's character. Dude is a salt-of-the-earth good person and I'm definitely gonna hit him up again if I ever need more work. Posting a pic of my new amp, sadly I ain't snapped any pics of the Memphis sub box that he helped me wrestle into my trunk, or the new cd player though. My cd player we put in at first back in April 2023 also died on me, but it was a 15 year old Kenwood, that I've had in probably five vehicles, I wanna say? She lived a hard life. I snagged one up at Wal Mart and slapped it in. Eric's first dash kit install job made it super easy to yank that old radio out, and put another new radio in too. Did that much and the new Skar Audio amp myself at least too! All in all I am a very happy returning customer, and dealing with Eric made me remember and realize just how much I love working on car audio customization and cars in general. It's fun and therapeutic. A good hobby to get into. Can get expensive though! I know from experience

Very knowledgeable and great service. Did a great job installing a stereo and camera on my…read moredaughters car.

We had to bring our son's Ranger in for a recall and had excellent service. They are very friendly,…read moreunloaded and loaded it back on the trailer and got it repaired right away. It easy to locate their business and a lot of parking.