Great experience from start to finish! I just got my bike fixed and couldn't be happier with the…read moreservice. The work was done quickly, professionally, and my bike is riding perfectly again. The staff was friendly, helpful, and made the whole process easy. I definitely recommend this place to anyone who needs bike repairs. I'll be coming back for any future bike needs!

I brought a bike from Amazon for my 7 year old son. However it was very hard for him to pedal. The…read moreowner said their is nothing wrong with the bike and said it is fine. I asked if he can reassemble it maybe fix it which he did for a small fee of $50. I greatly appreciate the honesty , knowledge of bicycles, customer service and the craftmanship. He fixed the training wheels so they are even. Once my son grows out of this bike I will certainly buy a new bike from Spin City.

Three days before the five borough bike tour I decided to try my luck and pop in for a tune up !!…read moreEric made it happen in less than 24 hours !! Great store great help fantastic work ethic . Won't be going anywhere else , locked in for life . Check them out !! Highly recommend

Love this place. They are so good and fast to get ur bike back…read more Went there more then a few times. Erick is great.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

I have been going to Mrs. Gray for 50 years. Great lady always got the job done. I highly recommend…read moreher for repairing or a new bicycles

I wanted to get a bike for my pet cows so they can ride around the field looking for grass to eat…read moreinstead of plodding. I figured it would be more efficient for them, improve their quality of life, and bring them into the new Moolennium. Sadly, I came to the wrong place. I should have gone to Graze Bicycles instead. This is by far my favourite bike shop in New York City. I've probably used five different bike shops in New York City over the past 10 years or so at various times, and one of the reasons is because when I'm staying in New York with certain friends I will usually borrow their bike or rent a bike or whatever. I know lots of bike people, especially in Queens and Brooklyn. Anyway. These guys are super friendly and considering it's in New York City it's not even expensive so I'm a big fan. Reliable and trustworthy and they remind me of my Dad's old shop back in England when he used to run a bike shop. Yes some of the reviews are fake but plenty of them are real, and you can add another real one to the list because I fully endorse these guys.

I have to say that the staff here are super amazing!!! I got everything I needed in one visit after…read morepurchasing my bike online and picking it up in store. I would recommend this shop to anyone who appreciates great care, kind faces and authenticity of character!! Kudos and keep up the fantastic work!!!

We returned to this store after three years to take advantage of their kids bike trade in program…read more The policy is for the kids bike only, not adult bikes. We can bring back the bike we bought from their store within 3 years. They will give us half of the price credit towards another new bike in the store. This time Staff Claudia assisted us. She was at first little occupied but she was friendly overall. She was knowledgeable and helpful. The reason was minus one star is limited display bikes. Many of the rack are empty. Claudia said they have boxes of bike in the back, but they are not built yet. So I picked two styles of bike for them to build, so my son can try them on before buying. We will have to return in a week's time. Another worth mentioning is we fix the brakes on my daughter's bike. They fixe bikes from everywhere including those bought from other places. Technician John McAllister was very helpful and patient. Obviously he was very knowledgeable in what he was doing. He even adjusted seat and adjust other minor parts for free. He let my girl try it on and make sure she was a happy Customer. overall great customer service. great quality bike.

Tuesday was my first time at this particular bike shop.I had looked them up on Google. I was…read morelooking for a large seat saddle for my trek bike.so I called the shop and a guy name mike answered. I told him what I was looking for ,and he told me he just got some larger cloud nine seats in today.so I told him I was on my way. Once I got there I met mike and he showed me what I was looking for.he had a show case of seats ,cloud nine model.I was able to make a good choice in a seat.a wide width seat with a nice cushion. They also installed the seat for me ,which didn't take long.mike in company were very professional and helpful very courteous. This is definitely a new bike shop for me in queens, I would call it some what of a hidden gem,in Richmond hill on jamaica Avenue.

I highly recommend this bike shop, the best I've been to. The manager, Russ, was incredible, as…read morewell as the staff that worked on my bike. My rear brake was damaged and also a broken spoke. They told me it would be about 45 minutes to repair and sure enough, was repaired within 45 minutes with a job well done.! The next morning I noticed the rear tire was flat. I called and they told me to bring the bike in. When I arrived they took me immediately and did the pair at no charge (even though it was possibly unrelated). This is such a professionally run establishment and such a delight to deal with . PS....They offer a very large selection of bikes and skate boards.

Love this place, always available Fix am everything and…read moreanything Never disappoints Been coming here a few years now

In 1978 I bought a Fuji 10 speed from Bellites bicycles. Here we are in 2026 and I still own this…read morebike. Only needed to get new tires and spruce up the gears. What a fantastic and historic business!! I remember how nice, friendly, and helpful Mr. Belittle was. Keep going strong!!

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

The owner is an ungrateful man !!!I I was a good customer…read more Brought a bike from him and also bought other customers to him!! Told me to stop calling him when I needed repairs on the bike he built for me. Stay away from this ungrateful business

Quite wonderful…read more Bought a bike from Damon and the process couldn't be easier/better. It was everything I wanted and more. Last year, I tried to buy a bike -- it was impossible. Bike's were in high demand supply couldn't keep up. There are three bike shops in the neighborhood and the other two refused to help. I get it, if bike's are flying off the shelf, there's no real need for customer service. If you know what you want, great. If you don't, well then you can go kick rocks. That was the attitude I was given. But I don't know anything about bikes and buying one is a pretty big commitment/expense. This year, I started thinking about it again. I stopped by Nomad while on a walk. I heard they don't really sell bikes, just repair, and Damon confirmed this. Although, as he turned, he had a bike he was gifted. An old old beater from the 1970's. He was gonna fix it up and sell it. It was almost literally the same bike I was going to buy (a modern version of) online. I was over the moon. He said to come back next week cause he had some other bikes in line to fix up before getting to that one. My OCD started to flare up and I couldn't get it out of my mind that someone else might stop in and pick it up, so I went back the next day with cash in hand. I didn't mind how long it would take, just so long as it didn't disappear. Damon was great, told me there was no need, that he'd hold it for me and we're good. I went back next week, bike looked great. Bike rides great. Damon's got a customer for life. It should be noted that my experience was an outlier; Nomad really doesn't sell bikes, I just got lucky. Also, there's no bike locks and accessories here.