I've had work done on my bike here a few times now, and the actual quality of the work has always…read morebeen solid. No complaints there. The mechanics clearly know what they're doing and my bike has always come back riding well. That said, the customer service side can feel a little cold. The staff sometimes come across like they're a bit annoyed to be helping, or like they don't really have the time of day. I'm a newer cyclist (I only started riding last season) so I understand that bike shop culture can sometimes be a little direct or to-the-point. But for someone just getting into cycling, or someone not fully immersed in the culture yet, the vibe could definitely feel a bit off-putting. Overall though, the work itself has been good, and that's ultimately what matters most in a bike shop. Just wish the customer interaction side matched the quality of the repairs.

Bought a used bike off Craigslist. Stopped by to see if they could fix the brakes. Was done very…read morequickly and now my brakes are working. $20 for the brake fix. Would recommend for any repairs!

My significant other went to this shop to buy a new bike. The proprietor, John Antretter, had only…read moreone assistant on a busy Sunday. He was waiting on four or five customers at a time, and he was patient and informative while she test rode three bikes. This place has a great vibe, thanks to his knowledge and professionalism. Highly recommended as a detour, whether you're a rank cyclist beginner or an experienced rider. If you have to wait, he subscribes to The New Yorker, so you won't be bored.

Bike and Spin LIC is the real deal. I have been coming to them as my primary bike shop for the past…read moretwo years and they are always incredibly helpful John, Billy, Esteban, Leion, Victor, and the rest of the crew of mechanics there are without fail knowledgable, straightforward, and accommodating They are located right by the protected bike lane in LIC so they can get super busy during the warmer months which is understandable and great for them, and somehow they still manage to be personal & personable & quick! This year, Billy & and the rest of the crew did a complete overhaul of my drivetrain and I joked "just make me as LOUD as possible and FASTER!" and you know what, THEY DID! Thanks, guys! Thank you all for a great two years; cheers to many more! --Pedar.

I just brought my old FUJI in for a very quick and and affordable tune up. Great service and quick…read moreturn around. Thanks Javier.

The price is good. For changing tire is only $15 but the problem. Only one month. It ll flat again…read more I change twice already and same problem. I dont know may be the tire is bad quality? And thin. Because. Before the tire s flat I ve bo problem for changing tires each months like this?

Need to fix your bike (ANY KIND), or a scooter, muppet, etc...? Need parts? These guys are your…read moreBEST bet! The owner and his crew are very knowledgeable and honest. You won't get ripped off or overcharged like other places. I was referred to this place by a friend years ago but always skeptical to go because it's far from where I live and didn't know the area that much. However, from the first time I took my mountain bike to get tuned up and to fix a flat tire, I have not gone anywhere else and I don't mind driving to get to this shop. You will get a TOP NOCH SERVICE the same day and the guys are very nice and fast. Parking is challenging at times but always manageable. 100% recommended & 5 STARS!

This is a neighborhood bicycle shop that has the authenticity of an old school auto shop. They do…read morethe minor repairs outside and the heavier stuff like cable replacement inside. I really like this place and feel like I get good honest repair work. Prices are very reasonable and I am a return customer. Telephone number is now 929-257-5884

Hilltop NYC bicycle shop is a great local bike shop very conveniently located close to the…read morewaterfront water taxi and the L train subway. There's also often parking on the street of the shop if you happen to be driving. The shop is neat and has nice little selection of bibs, helmets, gloves and all the other basics you will need to get into cycling +more. They have a range of bicycles for a range of prices so I recommend you check them out and ask all he questions yourself. The staff was friendly, knowledgeable and helpful when I stopped in looking for a unique/random part replacement on my bike. They were able to accommodate me and help me out instantly. I had a great experience and I recommend checking them out if your looking for a fair and honest shop.

Lived in this hood 20 years ago. It is not recognizable--so different from the place it was. Came…read moreinto this shop on a warranty claim from Shimano, basically a loss for the shop for honoring the warranty/not worth the cost of dealing with it. Well the neighborhood might not be as cool as it was but this bike shop is, even though it is in one of those new buildings.

The owner is an ungrateful man !!!I I was a good customer…read more Brought a bike from him and also bought other customers to him!! Told me to stop calling him when I needed repairs on the bike he built for me. Stay away from this ungrateful business

Quite wonderful…read more Bought a bike from Damon and the process couldn't be easier/better. It was everything I wanted and more. Last year, I tried to buy a bike -- it was impossible. Bike's were in high demand supply couldn't keep up. There are three bike shops in the neighborhood and the other two refused to help. I get it, if bike's are flying off the shelf, there's no real need for customer service. If you know what you want, great. If you don't, well then you can go kick rocks. That was the attitude I was given. But I don't know anything about bikes and buying one is a pretty big commitment/expense. This year, I started thinking about it again. I stopped by Nomad while on a walk. I heard they don't really sell bikes, just repair, and Damon confirmed this. Although, as he turned, he had a bike he was gifted. An old old beater from the 1970's. He was gonna fix it up and sell it. It was almost literally the same bike I was going to buy (a modern version of) online. I was over the moon. He said to come back next week cause he had some other bikes in line to fix up before getting to that one. My OCD started to flare up and I couldn't get it out of my mind that someone else might stop in and pick it up, so I went back the next day with cash in hand. I didn't mind how long it would take, just so long as it didn't disappear. Damon was great, told me there was no need, that he'd hold it for me and we're good. I went back next week, bike looked great. Bike rides great. Damon's got a customer for life. It should be noted that my experience was an outlier; Nomad really doesn't sell bikes, I just got lucky. Also, there's no bike locks and accessories here.

Had tune-up done on two bikes. Very friendly service and had both bikes back the next day…read more Tune-ups have the bikes in great shape. Went back for a minor adjustment, which they did right away. Great bike shop!

My back wheel fell off my bike and the shop was very gracious and helped me immensely. The man who…read moreworked on my bike was very diligent with his work and had it fixed quickly. My Spanish is not the best but they were patient and had someone who spoke English. This place is cash only.

Service was very fast and affordable. The shop did a great job fixing my son's front wheel. We…read morebrought in just the wheel because it was shaking while he rode. We had already ruled out the fork and axle, and my son suspected it was something in the wheel hub. Although they couldn't find an issue right away the gentleman kept testing until determining a potential cause. After trying a few different tests, he confirmed it was an issue with the small threaded parts on the sides of the hub and fixed it quickly. Super helpful, honest, and efficient.

Big scam shop. My nephew bought a mongoose bike and they charged him $315 for a $160 bike. I made…read morethe mistake of not being present for the purchase, he came home to show me the bike and told me he spent his savings on it. After a quick searched online i learned the literally charged double the price. And its clear they know their prices are unreasonable because of course its no refund once you buy. Maybe to fix bikes is a good shop but if you see a bike you like do the research before you buy. Its 2024 and obviously people are still scamming kids.