This is a nice, clean little laundromat that also offers fluff and fold service. Jim, the owner, is…read morevery hands-on and extremely accommodating. I'm glad I made the extra effort and took an Uber here instead of using the hotel's recommendation to go to the nearest one that had a low star rating.

Nice, clean, convenient walking distance from home. Nice…read moreto have a machine with detergent and other cleaning products.

Went recently with some comforters. The lady working was so so helpful!!! Great spot with fair…read moreprices.

This is one of the worst laundromats I've ever been to!!! Don't waste your money here. Terrible…read morecustomer service and owners!!!

Dry cleaning service is worse than bad. I need to take my coat to another dry cleaner to have it…read moreredone. Manager was a nightmare. Offered me two choices / pay and leave - or have it redone. Why would I have them redo it when they got it so horribly wrong the first time.

Charles the owner is very helpful. GREAT business. Wish I lived in the area to use his delivery…read morewash dry fold services on a consistent basis!

I've been coming here every Sunday for the past several months. After trying several other…read morelaundromats in the area, I chose this one because it's consistently clean, the card payment system is convenient, and I appreciate the bonuses they offer when adding funds with cash. Unfortunately, my experience today (7/12/26) changed my opinion. I typically start my wash, set a timer, and wait in my car until the cycle is finished. When I returned, I found a significant amount of water covering the floor in the aisle where my washer was located. There were several other customers in the area, and it didn't appear that anyone had reported the issue. I informed the staff member on duty, Rosa, simply to make her aware of the situation. Instead of acknowledging the concern, I was immediately met with an unprofessional response: "You wait until the water is all over the floor to tell me." I calmly explained that I had just returned from my car, had only then noticed the water, and wanted to let her know. I also mentioned that other customers had seen it but apparently hadn't reported it. Rather than handling the situation professionally, Rosa continued to speak to me with an unpleasant attitude and gave me orders while addressing the issue. I chose not to engage and simply finished my laundry. By the time my dryer cycle was complete, she had already left, so I wasn't able to discuss the interaction further. It's disappointing because I've genuinely enjoyed coming here and have never had an issue before. The facility itself has always been one of the cleanest laundromats in the area, which is why this experience was so surprising. While I appreciate the quality of the facility, the way I was treated by a staff member has unfortunately changed my opinion, and I don't plan on returning.

I regret giving this laundromat a second chance. I stopped coming here when the new ownership took…read moreover because the staff became unpleasant, but I went back yesterday due to convenience... big mistake. After washing three loads, I dried one and found my clothes covered in hot pink bubblegum. Initially I asked for a simple refund for the wash so I could go elsewhere, they refused and said the only option was for them to rewash my clothes. But after realizing it was more than half of my clothing and over $1,000 worth of damages, I asked for them to work with me on replacing or compensating me for some of these items. Instead of taking responsibility or apologizing, the owner blamed me and said it was my fault for not "inspecting the dryer properly." As a business owner myself, that is completely unacceptable. Equipment should be maintained, and customers should not be blamed for damage caused on-site. The owner was extremely rude, aggressive, and unprofessional. He made false claims about things I said, overreacted, was yelling at me and then had the audacity to gaslight when I raised my voice back, and even implied they had the right to withhold my belongings since I filed a report, which makes no sense and would be considered grand larceny. At one point, I did call him a "greedy bastard," which I don't regret, because he was being unreasonable and combative and displaying fatherless behavior. And here is it in writing in case there was a misunderstanding. Sir you are an unprofessional greedy bastard and I have no problem repeating it as many times as necessary. This business shows no accountability, no professionalism, and no respect for customers. I strongly recommend going elsewhere.

Haven't been to a laundromat in years, but reluctantly had to seek one out after the house washer…read moredecided to stop working. Was pleasantly surprised when I walked in to the Bilow Laundromat. First and foremost the place was spotless. I probably would have left immediately if it wasn't. Attendant was friendly and helpful. The place was busy(good sign) and looked like they do a lot of commercial laundry(another good sign). There was a big variety of machines but I went straight for the giant washers in the back. They looked like they belonged in a factory. All my laundry fit in and washed it all in one shot, perfect. I also liked that I didn't have to buy a card or token like I use to years ago to start the machines(prob have $100 worth of old cards in my drawer). Overall a great experience and would recommend, even though I hopefully won't have to be back soon, basements much easier! Oh, and they had free coffee too!

From the owner: Professional Residential & Commercial Wash & Fold Service, Linen Supply service & rentalread more

Do NOT come to this place, they are loud and ghetto and on quiet days they tell you to lower your…read moredevice from a far when you're not bothering anyone. People here take your clothes out of the machines and block any washers. They don't accept credit cards for machines or have any other refund services when your items get stolen (soap, card, etc.)

You can't use quarters. You have to insert singles into a machine and it loads up your money onto a…read morecard and then you have to swipe the card at the machines. Same for the dryers. The first dollar inserted doesn't count towards your card load so you loose a dollar and get left with less value than you planned to use. Don't bring quarters it's not quarter friendly but you can trade your quarters for cash and get singles to load onto the card. Also ATM machine is broken and you can't get cash. Clean environment.

Friendly staff. Took longer than expected to get my laundry back for the fluff and fold.read more

I give them only 3 stars for two reasons, it's 29 degrees out and there is no heat there. Not only…read moreis it terrible, the employees should not have to work in a cold environment! Second, there are 4 washers that smell horrible since I've been going there, they are the only small ones. Replace them!

Clothes come back fresh. They use good detergent. Been going there for years. If your single and…read moredon't have time or skill to wash clothes just drop to off here and don't worry about it. Affordable and friendly service. Thanks

First time using this place and I have to say was very impressed by how modern, clean and organized…read morethe layout is. I am a germ-a-phobe and this place passed my 'tests'. I will be back. The standard dryers are only 39cents (yes, cents!) for 10 min.! So you don't have to overstuff 1 dryer to save money. Here's a tip if you need to hangup a few things, i usually bring a few hangers with me.

Don't often go to a laundry mat, but on occasion when we do, it's nice to have a business like…read moreWash-A-Shore in our neck of the woods. You will not find a better, cleaner, more organized and modern self laundry anywhere in existence. Best part is the quarter slots are gone, now replaced with a high tech card system that sets a new standard. Also the lady staffer is very helpful in getting you up to speed with these new super machines. This new store is a nice addition to the Jersey Shore.

I've had a great experience with Fluff and Fold! Their pickup and delivery service makes doing…read morelaundry incredibly easy and convenient, and everything always comes back clean, fresh, and nicely folded. The driver is also always very pleasant, friendly, and professional, which makes the whole experience even better. I've been really happy with the quality of the service and would definitely recommend them to anyone looking for a reliable wash-and-fold service!

Super nice! I've only been there for comforter cleaning services but it's so nice. Always nice…read morefolks working there and using the washers/dryers. I use their $15 deal and love it!