Did not make an appointment but they still fit me in right away. Extremely friendly and made sure I…read morewas aware of any costs before proceeding. Went for a brake/rotor change, oil change & inspection. all reasonably priced. Happy customer!

I used a Groupon the 1st visit for full synthetic oil change. I felt uneasy because the owner…read morerefused to give me a receipt because I used a Groupon. Would like to have for proof of maintenance when necessary. But also, he put 3000 miles on the windshield sticker. So, I verified that he did put full synthetic and he said yes and that he always puts a 3000 mile sticker on the windshield. That is deceptive right there. I had bought two Groupons for this place and just hoping I'm being too negative, I went ahead and brought 2nd vehicle in today. The owner said that the Groupon is for semi m-synthetic oil. I explained that it states synthetic. He said yes, semi-synthetic. That's not ok. Even on the Groupon page under highlights it says they offer conventional, semi-synthetic and synthetic. My Groupon is for synthetic. Now I am pretty sure he didn't put full synthetic in the 1st car. I just left and got my money back from Groupon.

Known Chad for about 7 years now, always a good experience having him work on my cars. He's…read more thorough and detailed.. prefers to do things right rather than getting the job out the door as quickly as possible. His location is also a plus for me!

Chad is by far the best mechanic I have experienced in the DFW area. I take my 2009 bmw 335i to him…read moreand he always does a great job. If you want dealership quality work done at the best price then I highly recommend Autowerks of Plano. Chad is very informative, trustworthy, and only fixes what needs to be fixed. Definitely worth the 20 min drive from downtown/uptown for the quality of work and price.

I'm so happy to have found this mechanic in the neighborhood!!! Joe is honest and has had the shop…read more40+ years. I'm a single mom and finding a good auto shop I can trust is a godsend.

This place was recommended by a couple of long time Plano residents. I feel like they were honest…read morewhich is all I can hope for when getting my car fixed - chevy cavalier. They did what they said when they said they would do it. Car was running bad, runs great now. Prices seem reasonable. I'll use them again if / when needed.

The owner is a crook, My daughter was in an accident, the other driver was at fault & uninsured…read more I took several thorough pictures of the wrecked car, the intact engine, & contacted him trying to sell the car, He 1st agreed to buy it for $500, then after towing it back to his shop, he said the car is worthless (even though the 4 wheels are only a week old), & he won't pay more than $200. So I reluctantly agreed to sell it to him for $200. After a few days, I found out that my daughter's car was covered under my insurance, & if I surrender the ownership & the car to the insurance company, I get an extra $1,000 in compensation. I went back to L&P Auto to negotiate & buy the car back for $500 & told him the reason I want to get it back. The owner raised the price of the wrecked car to $1,000 if I want to buy it back. This business does not deserve even half a star.

If you're looking for quality car repair for a great price, you've come to the right place! I…read morebrought my car to Mr. Ly with extensive hail damage and needed my car fixed up ASAP. He kept true to his completion date & I was on my way in no time. He even fixed up some minor scratches and paint touch ups for pretty much nothing! Mr. Ly is not just a wonderful business man but also a talented mechanic. He can seriously do the same work that would be done at a dealership but for a significantly lower price. He has a great sense of humor and treats his customers like his own friends. I HIGHLY recommend him! Just keep your eyes peered for his body shop because it's hidden behind the gas station on the corner intersection!

I have used this company since 2008. They have always done me well. If you are looking for a nice…read moreshiny clean waiting room with coffee and a big screen TV, this ain't it. If you want a reasonable price and good quality repairs, this is a great place. For instance, Christian Brothers quoted me the same job, for $943. This place charged $375. I saved better than half. I am not knocking Christian Brothers, they are a great company as well, but if you look, you can their overhead is pretty high. That is one of the differences.

This shop came highly recommended. Had my wife's BWM towed in for service as BWM was booked. Tommy…read morewas very difficult to understand and all we wanted done was an oil change and a cold start valve replaced. Picked up the car and was handed a bill for $4190.38. We were floored and wanted to know what in the world they did to the car. In very broken engrish, Tommy told my wife and I the timing chain needed to be replaced and told us he could not get a hold of my wife so he preformed the service anyway. Problem is, our car is three years old has 27900 miles on it and is covered by the manufactures warranty. This guy is a crook and a con. Two days after we got the car back, it acted the same way as when we brought it in so we had it towed back to BMW and was told the cold start valve needed to be replaced and so did the water pump. It was now leaking. As it turns out, the timing belt was NOT replaced or even looked at, it would appear they instead replaced the serpentine belt and tried to charge us for the timing belt. Dallas BMW warrantied the repair, replaced the water pump and cold start valve as we asked and the car runs great. We cancelled our AMX charge with Tommy Techs and called and asked for the parts they claimed to have replaced only to now have Tommy claim he could not understand what we were asking for and hung up on us! Crooks from the word GO!

Big John is awesome. He usually talks you through everything he's going to do and gets your…read morepermission first. Then the mechanic always saves your old parts so you can see the job is truly done. They are awesome in pricing and I recommend this business to all my friends! I've used this business for over 5 years! Excellent service!

Unnecessarily replaces my wife's thermostat and housing on her 2002 Civic stating that would fix…read morethe problem. However, car is not fixed and now will not start. Th thermostat and gasket was replaced a month ago by us.

Went there for inspection and oil change. I kid you not, they were working on one other car and…read moreyet it was less than 20 minutes between the time I arrived and the time I left. Prices were good (had a coupon), and staff was surprisingly pleasant. I'll be using this facility from this point forward. Of note, your GPS won't get you there, so here is how to find them: They are directly behind the Firestone on Harwood Road, just west of the bicycle shop.

I would give negative stars if it were possible. I took my truck in for a simple state inspection…read moreon my diesel truck that requires safety only. The truck is in good condition, but during the inspection it was found that the license plate lights were out. I own many vehicles and have never been up charged to replace a bulb, nor have I ever been told that if I remedy my problem myself that I would be failed for the inspection and have to pay twice. The reality of how poor the customer service and how money hungry this establishment is, i witnessed them suggest replacing a cabin air filter on a car that was less than one year old. If a company is that willing to nickel and dime it customers and hold them hostage, imagine how dishonest they are on large ticket items.

I've taken my car to TriLee twice and both times they have done a fantastic job! I live in Dallas…read moreand will still make the drive to Arlington for team at TriLee to repair my car. Their team is fast, attentive, and thorough. When my car was in for an insurance claim, they kept me up to speed with every step and when I could expect my car. It was repaired per schedule and overall a great experience. From now on, TriLee is the place I will go to for all my bodywork repairs!