My son's car overheated while at college. They were able to tow it to there shop. Replace the…read morewater pump and serpentine belt for exactly what they quoted. In and out in a day and the vehicle runs great. Great service.

Been using the company for over 20 years. Exceptional knowledgeable employees with honest pricing!read more

I've been doing business with Sternquist since around 1973. My latest experience is indicative of…read morewhat I've come to expect from these folks. I had a leak somewhere around the radiator. Could have been a simple hose or possibly the radiator itself. Turned out the radiator was leaking. In earlier times there was a gentleman in town that did repairs on radiators. That option is sadly not available anymore due to how radiators are made today. My vehicle was more difficult for this repair/replacement due to all the items that must be removed to access the radiator. I thought it may take longer than a day to accomplish the repair. Sternquist was able to get the repair done in a day and did the usual excellent job on the work. I would not hesitate to take my vehicle to them for any future needs. Thanks Sternquist Garage!

I put my faith & trust in this shop to do $5000 worth of work so that I could travel to the East…read moreCoast for a family emergency safely. The work began falling apart in Illinois, and the car had to be replaced in order to get home. Heartbroken says it all. You may have a better experience, but no matter how kind and cordial the owner is, I am not in the financial position to gamble with that much money again.

I was on a one way cross county roadtrip when my vehicle didn't start in the morning when departing…read morefrom the hotel. I was on a timeframe to make it to my destination and then catch a flight and needed to get back on the road same day. I called and they were AMAZINGLY helpful. I explained the issue, I was able to order a part from AutoZone which they then picked up on the way, and came directly to me. When they arrived promptly after calling, it only took them an hour to confirm the diagnosis and make the repair. They charged a nearly unbelievably fair 8% of what the other auto shops were quoting. The total was literally less than a simple diagnostic from another shop. They saved me approximately $1200 in savings and got me back on the road same day. The shops are backed up and would've had me wait a day or two causing me accumulate more hotel and food cost and have to reschedule my flight. I can't express how extremely helpful, flexible, and caring they were! HIGHLY RECOMMEND!!!

I asked to have a backup camera installed and to repair the cable connection to my trunk latch from…read morethe interior pull-tab. Great, and very neat job. All cable ties in the trunk were well managed. He took apart the dash and the siding from the driver's door so that all cables are almost invisible--as if the car had come with a back up camera. All in my driveway! Cannot hope for better!

Very good service, very nice people. 100% would go there again. I had my tires changed and wheels…read morealigned. Competitive rates. Support local businesses!

Let me preface this by saying that given others' experience, my terrible experience with Wheelock's…read moreseems to be an outlier. Still, it seems wrong not to share what happened. TLDR: I trusted Wheelock's to check a car before I bought it, bought it with their word that it was all good, and now will have to spend more than $1000 to fix obvious problems they missed. On April 12th I test drove a friend's car because I was thinking of buying it. I liked it, but noticed the AC was not working and the check engine light was on. She dropped the car off at Wheelock's to get checked out before I got it, and I had a budget in mind such that if the fixes cost more than that, I wouldn't take the car. We both called them and made sure to list what we wanted to get checked out (she mentioned a couple issues she knew the car had, and I mentioned the stuff you always want to have checked out before buying a car such as the suspension and clutch, plus the AC which was not working). I eventually got a price (~$2000) and told them to go ahead. I then picked up the car on April 23rd, with them telling me it was 100% and all good. Later that day I noticed the AC was still not working and the check engine light was still on. I had some important trips to do in the next few weeks though, so had to drive it like that. This was red flag 1: how can a decent auto shop say the car is 100% without figuring out and fixing the issue with a check engine light? It's literally a light on the panel. I later checked the error code for that and got that I needed to replace a part. So that's $120 off my pocket. Then I tried replacing the AC freon, since that's usually why the AC doesn't cool, and it didn't work. I'm calling them they said - I kid you not - that "the AC was blowing cool air so we thought it was working but it was a cold day". This was the extent to which they had checked a specific part that both the owner and I had mentioned to not be working. This was red flag 2, and a huge one. I was hoping they'd understand this issue and give me a discount with the actual AC fix, so I decided to take the car there for these last few fixes, as opposed to finding a better prepared auto shop. This was my first car in the US, though, and I was unaware that I need to make an appointment with the auto shop before taking a car. So I just took it, and they said it might take a while because I didn't have an appointment. That part is fine, 100% understand. What I don't understand is why they told me on 4 separate occasions that they'd call back with a price "later that day"/"right away", if they clearly weren't ready. Just tell me you'll need a couple more days. This was really frustrating and when I complained they told me to pick up the car and forget it, they would not fix my car. So I wasted a week. It was my fault for giving them the second chance, though - now I know that the issue with my AC is the compressor, so that's $700-900 off my pocket. If they had checked it properly as *two people* explicitly asked them to when they had the car in April, I'd never have bought it. Now I need to materialize $1000+ out of nowhere because of their disrespect for my money. Again, I hope this is an outlier. But I'd recommend you think twice before going here. Any shop that does not check a check engine light and considers checking whether the AC is blowing cold air (ignoring two people's word that it isn't) as properly checking an AC does not seem trustworthy. I'll be down $3000 by the end of this, and who knows which other issues they did not properly check. Very disappointed. Hope they get better in the future.

I've had Magic Muffler repair and replace various muffler issues for years. My car is old but not…read moreworth throwing money away on a new used car in this economy. Doug and Darrel and team are honest , fair and do a job that lasts.

Really great shop to work with! They are fair and do a great job explaining their work. The work…read morewas quality and they treated me great. I will be going to them again in the future.

Driving from Minnesota to Missouri and our skid plate (didn't know what it was at the time) was…read morehanging down low. Wasn't sure what to do with it. Drove an extra 30 miles with it hanging and making noises. Finally we pull up to the nearest services and they were closing in 15 minutes... A gentle man inside (sorry didn't look at his name) came out to look at the car and laid on the floor and pulled it right out. No questions asked just did it. So nice of him. We didn't know what we could of done that since we didn't know what it was. So happy that we were able to continue on our drive with his help. THANK YOU!!!

We didn't end up buying a car here, but I do want to give a little shout out to a salesman we dealt…read morewith. This was the first stop we made on a somewhat undirected (at first) search for vehicles, and Mark Erickson was extremely helpful. Gookin had a decent selection of used vehicles - a handful of Fusions, a couple G6s, a Malibu, and some other assorted items, and Mark was very patient in walking us through all the features and differences between each vehicle, allowed us to test drive without even a second thought (didn't ride with us, didn't take our drivers licenses, nothing - just...here's the keys, let me know how you like it) and was very helpful in his suggestions - in a non-sleazy car salesman way, pointing out that a new Focus, while smaller in size, was roughly the same price after incentives as some of the used cars we were looking at. I kind of feel bad that we didn't end up buying here, given the amount of time and patience Mark spend with us, but they just didn't have the selection of George White. They were extremely helpful in guiding us towards a final decision though, and for that, I'll say I'm a fan.

I've now been here three times for two cars. Service is always prompt, cost is always reasonable,…read moreand quality is always high. Have never had any complaints with their service and would highly recommend to anyone in the area.

Went in for a transmission fluid flush. Told me the bill was $470.08 and asked for my credit card…read more After paying they give me an itemized receipt. They added an oil filter and 8 qts of oil. This is a $69.07 overcharge. The lady doing the transaction tells me 3 times or more "I only take money". Service confirms they did not complete amd oil change. Blames parts for over charging me. The experience seemed slimmy. They refunded the over charge but it did not feel like a "mistake". Was horrible first time experience with a dealership i wanted to establish a relationship. Watch your service tickets at this business.

My car got backed into and needed the door replaced. The staff at George White was very…read moreprofessional and kind. They were able to get it fixed promptly and the work done was impeccable. They were even able to drop the car off to me because I didn't have any transportation! Overall great experience.