I've been doing business with Sternquist since around 1973. My latest experience is indicative of…read morewhat I've come to expect from these folks. I had a leak somewhere around the radiator. Could have been a simple hose or possibly the radiator itself. Turned out the radiator was leaking. In earlier times there was a gentleman in town that did repairs on radiators. That option is sadly not available anymore due to how radiators are made today. My vehicle was more difficult for this repair/replacement due to all the items that must be removed to access the radiator. I thought it may take longer than a day to accomplish the repair. Sternquist was able to get the repair done in a day and did the usual excellent job on the work. I would not hesitate to take my vehicle to them for any future needs. Thanks Sternquist Garage!

I put my faith & trust in this shop to do $5000 worth of work so that I could travel to the East…read moreCoast for a family emergency safely. The work began falling apart in Illinois, and the car had to be replaced in order to get home. Heartbroken says it all. You may have a better experience, but no matter how kind and cordial the owner is, I am not in the financial position to gamble with that much money again.

My son's car overheated while at college. They were able to tow it to there shop. Replace the…read morewater pump and serpentine belt for exactly what they quoted. In and out in a day and the vehicle runs great. Great service.

Been using the company for over 20 years. Exceptional knowledgeable employees with honest pricing!read more

These guys are awsome. I took my 2003 Dodge Dakota in to have the back brakes looked at. They had…read morebeen grinding. My husband tried to fix them and realized it was to much of a job for him. After my husband had tried, the breaks were VERY soft and we needed to get it to a professional fast. We called around and Magic Muffler quoted us the cheepest price. We took it in and within a couple hours they called to tell me when they got it apart to let me know that one of the calipers had been broken when my husband tried to fix it. They let me know that it would be another $35 on top of the quoted price. They also let us know that the rotors would need replaced soon. I let him know I didn't have the money for that right now and there was no pressure. He explained that the rotors would make it through these new brake pads, but they would wear out faster till the rotors were changed. They called a couple hours later and I picked up my truck. A little more than 24 hours later I felt a vibration in the gas pedal and the whole truck was shaking. I called them the next day and they said bring it on back and we'll check it out. I took it back and told them I that I didn't have another ride that day and was going to have to walk home and back. And one of the workers said someone could give me a ride home. I was so greatful to not have to walk home. They called a couple hours later. And said they checked it all out. Checked their work, retightend the lug nuts, and took it out for a drive. They noticed the emergency break was pushed about halfway down. They gave me peace of mind and accommodated me with everything I asked. I whole hearted recommend these guys to anyone who is looking for a good price and great customer service.

I've had Magic Muffler repair and replace various muffler issues for years. My car is old but not…read moreworth throwing money away on a new used car in this economy. Doug and Darrel and team are honest , fair and do a job that lasts.

Professionalism, Punctuality, Quality, Value…read more Everyone needs a mechanic who they can trust. A vehicle that stops working correctly at the wrong time is something I never want, particularly when we're taxiing the little ones around. I trust Larry.

I'll be honest. I may be the outlier here, but... I don't…read morelike taking my car to an auto shop. Like any terrible relationship, I have the feeling that if I bring up one, small, issue they will utilize that to open a can of worms and take all my money and then I'll leave. ...Wow. That analogy works really well but hits a little hard. ANYWAY. Eastman's has restored my faith in a healthy relationship. Car-wise. I'm working on the other stuff. I have been to this shop a few times because its location is near my work, but I will continue going there because of their honesty, dedication to service, and customer satisfaction. Every time I have been here they have always been AMAZING at being forthright. In one instance, their technicians looked over my vehicle and Larry (the owner) told me that...although they could do the work, to scout around. It may be more cost effective to go to a shop that specializes in what I had going on. (AMAZING. A place that's honest and will take a customer's well-being over a credit card swipe). Another example is when I went there in the morning and asked if they could look at my battery. I could pick up my car later in the d... NOPE. Larry walked out with me. Looked it over. Grabbed a wrench. And fixed my issue within 5 minutes! When I asked the charge he, clearly joking, said, "I dunno...five bucks...?" (I did give him that $5). When my battery acted up again though, he was still there. He ran tests on it. We couldn't find the problem, and he apologize (which - I think it was a fluke...I haven't had an issue since) but he did recharge it for me. He also didn't actively seek to find other areas of improvement. He said there were more tests he could do but said, those take more time and are more expensive. We should see if this was just a one-off (it was) before going through all of that. His shop has probably saved me 100's of dollars. Honesty. Honesty is huge when building a rapport with customers and retention. Of course, quality technicians and work is required and Eastman's has that as well. I don't know much about cars so I can't really speak on technique. I just know this: When I need something fixed.. They fix it. It doesn't mess up again. (or) Eastman's will give me honest answers, recommend other avenues to resolve a problem (and) Charge fairly or just ask for $5.00.

Caleb is very knowledgeable and does great work! I trust his input on my car repairs.read more

I had a collision repair after another driver hit my car so insurance was involved and getting car…read moreparts for my particular car ( a fiat) took patience and time. Kaleb and his crew were absolutely fantastic and made the experience so much better than it otherwise would have been. They temporarily secured my bumper and then did a beautiful repair. I was very glad that is where I was referred by Campus Garage. I give them the strongest possible recommendation!

I had extensive work done on my car and I am extremely satisfied with not only the reasonable…read moreprice, but with the people at Groats. They were great to deal with and provided a well explained estimate with pricing before any work was done. Brendan and the whole crew are extremely knowledgeable and competent in diagnosing and resolving problems. I highly recommend this shop and give them a well deserved AAA+++ work done was on A/C system, cooling system and suspension components

I was referred here by nationwide insurance after being hit by one of their customers. I have not…read moregotten the repairs yet, and will update after. My experience so far has been great, they got me in the same week for an estimate, the estimate didn't take long and they explained the quote and repairs well to me. They got me scheduled for repairs within a month, I've heard of other shops not getting people in for multiple months!

This is the second time I have used Don & Sons and twice I have been blown away by their total…read morecommitment to excellence in service. From the first phone call to the final product, I am super impressed. I would never go anywhere else. My warranty forced me to go somewhere else once and I was sorely disappointed. Don & Sons are my pick every time!

My truck broke down near this dealership and had to be towed here. The service manager Max Hannusch…read morewas extremely rude and unhelpful. Emma Popp on the other hand was very helpful and got me taken care of.

Driving from Minnesota to Missouri and our skid plate (didn't know what it was at the time) was…read morehanging down low. Wasn't sure what to do with it. Drove an extra 30 miles with it hanging and making noises. Finally we pull up to the nearest services and they were closing in 15 minutes... A gentle man inside (sorry didn't look at his name) came out to look at the car and laid on the floor and pulled it right out. No questions asked just did it. So nice of him. We didn't know what we could of done that since we didn't know what it was. So happy that we were able to continue on our drive with his help. THANK YOU!!!