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    Butte Therapy Systems

    1.0 (1 review)
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    14 years ago

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    Craig M.

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    Lincare

    Lincare

    2.5(8 reviews)
    0.1 mi

    Lincare Review -- Proceed with Caution 1 Star…read more I gave Lincare two separate chances to earn my business, and both times they fell short. The first was for a BiPAP machine -- they were so slow that I ended up going with a local Sacramento supplier instead, who came through much faster and actually got me what I needed. I gave Lincare a second chance for a nebulizer and a few other items. I wasn't in a rush this time, so the slow turnaround was frustrating but tolerable. What wasn't tolerable was the delivery itself -- what arrived was completely wrong. Not even close to what I ordered. Now I'm stuck dealing with a return. I can't say for certain why this happens, but I have to wonder: are they substituting what's on the shelf -- or what carries a better profit margin -- instead of filling the actual order? I don't know their internal practices, but the pattern is hard to ignore. And let's talk about value: durable medical equipment isn't cheap, and insurance only covers so much. When you're paying out of pocket or burning through your benefits on the wrong item, that's real money lost -- not just an inconvenience. You expect what you pay for. That's the bare minimum. This isn't just a Lincare problem. Large national durable medical equipment companies have a habit of assuming patients don't know exactly what they need -- and some seem to use that to their advantage. Know what you need before you call, document everything, and confirm your order in writing before it ships. I'd recommend exploring local suppliers first. In my experience, they actually listen.

    The lady who is at the front desk is awful and rude every time I go to drop off a tank and get a…read morenew one she is rude and nasty I send my brother in-law inside to drop off and pick up I have a broken femer healing she starts stuff with him and he is and will not take it went to drop off and pick up and there was a older man pulling up and said they were supposed to drop off 2 days ago and never showed up. I left my tank and the stuff too run it and left I called on the 6 and asked if they could bring it out to the truck and she said they were short staffed and I asked her when do you think you will have enough people and she said she don't know and said that I had to come inside and get it myself on my walker and portable oxegen I'm going to take this to a higher level I guess a 74 year old lady is supposed to pick it up She was nasty and rude she needs to go back to school and learn people skills.The first time I meet her she was rude and I just blew it off.i hope everyone else who deals with yuba Lin care find a new one enough is enough so I am with out the tank and the stuff that goes with it.

    Butte Therapy Systems - medicalsupplies - Updated September 2026

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