I have loved the convenience of this pharmacy for awhile now. Our insurance switched to Kaiser but…read moremy son had an emergency. So we came here to get a prescription. Told her we were willing to pay cash and she asked me to go to a different pharmacy? What? No one but Kaiser accepts Kaiser duh ma'am. We gave her some other insurance cards that the hospital said showed as active. She asked us to come back in 30. We come back and she still has not prepared the medication for us. She asked me to comeback yet again. The do not care about customer service or helping. If I have another emergency I will not be back. You lost a customer today. Disrespectful woman working here.

I pick up my parents prescriptions for them here and I call an hour or two before heading there to…read moresee if they are ready, staff says the prescriptions are ready. When I show up they tell me they are still getting the prescriptions ready and I explain someone from their staff told me they were ready. Staff says it isn't and there's nothing they can do and I told them they could tell me it isn't ready so I don't head over there early. Staff was unhelpful and rude. It happens every time I come in there.

Wonderful experience and Peter was so very helpful. Beats ordering a mobility scooter online…read morebecause if it ever needs work, they offer that too. Love my new Pride GOGO!

Rented a wheelchair here. Friendly service and good rental prices. Highly recommend this placeread more

Lincare Review -- Proceed with Caution 1 Star…read more I gave Lincare two separate chances to earn my business, and both times they fell short. The first was for a BiPAP machine -- they were so slow that I ended up going with a local Sacramento supplier instead, who came through much faster and actually got me what I needed. I gave Lincare a second chance for a nebulizer and a few other items. I wasn't in a rush this time, so the slow turnaround was frustrating but tolerable. What wasn't tolerable was the delivery itself -- what arrived was completely wrong. Not even close to what I ordered. Now I'm stuck dealing with a return. I can't say for certain why this happens, but I have to wonder: are they substituting what's on the shelf -- or what carries a better profit margin -- instead of filling the actual order? I don't know their internal practices, but the pattern is hard to ignore. And let's talk about value: durable medical equipment isn't cheap, and insurance only covers so much. When you're paying out of pocket or burning through your benefits on the wrong item, that's real money lost -- not just an inconvenience. You expect what you pay for. That's the bare minimum. This isn't just a Lincare problem. Large national durable medical equipment companies have a habit of assuming patients don't know exactly what they need -- and some seem to use that to their advantage. Know what you need before you call, document everything, and confirm your order in writing before it ships. I'd recommend exploring local suppliers first. In my experience, they actually listen.

I used the Yuba CIty office, the staff was friendly and efficient, I didn't encounter any rudeness…read more Tiffany was a great help in selecting the appropriate mask, instructing how to use the machine. She is very caring , friendly and knowledgeable. I felt very much at home. The reviews I saw were years ago, I did not encounter any of that here. They were far far better than Apria who my wife used several years ago.

Highly recommend checking out the wheelchairs at this store. The owner is highly knowledgeable and…read moreable to recommend the best fit for the disabled person's need and ability to use a motorized chair. Non-motorized chair that is sold here also has features to easily adjust the arm and leg rests for users who have paralysis. The wheelchair is easy to push by a caregiver over different terrains. The store owner is very patient to take time to show all the features.

Highly recomend this business for any motility needs. Walked in here based on all the high star…read morereviews i saw on Yelp and it sure wasnt wrong. Augie the owner takes pride in his business very informative no pressure and very sincere in helping you Find the right device for Your needs. Thanks Augie for everything and reminding me to take the trips that i have been Hesitant to take due to my motility limitations!

Yesterday with in an hour of Hospice ordering a bed over lay for Grand-ma-ma's bed, they had Mike a…read morecharismatic young man deliver a 'APP mattress pad'. We noticed it smelled like cigarette smoke, you know the kind of smell of smoke after being in a casino all nite long.... I called BTS at 4:35pm and explained the chonudrum of odor, he said Mike just took a brand new one out of the box to bring to us, well I said my sister is sitting 2 feet away from it and can smell the smoke, he said he will deliver a new one on his way home from work. I was impressed that he was willing to deliver a new one on his way home and of the prompt service of Mike earlier. This morning my sister shared with me the events of yesterday afternoon when the guy who brought the replacement over, said that Mike must have delivered a used one by mistake, so not only did it smell like smoke but it wasn't disinfected from the last person that passed away on it and it was brought into my Moms house..... gross. I am so glad when Mike was here we did not place it on my Moms bed but waited. My sister (Lydia K.) also shared with me what the replacement delivery guy, who she thinks is the owner, said about Mike (shame on you for rbad mouthing a coworker) My sister also said good thing I wasn't there when the replacement delivery guy came..... because she knows how I have expectations of medical professionals and I would have called him out on it and not as politely or nice as Lydia would have.

After I had a hip replacement I found it difficult getting up and down, and sleeping in bed ... I…read morecalled around and Valley Medical Supply was the only one who had electric lift chairs for rent - at around $2500 I didn't want to buy one ... when I called there, Geoff said he'd be over in a few minutes - and he was ... this chair has been an incredible help as it vastly aided in getting up and down, which, if you've never had the surgery, can be painful and possibly injurious ... and it's comfortable also - the best night's sleep I've had since before the surgery ... ... PS: Geoff will also sell you a chair for a whole lot less than a price I got from another medical supply company ... I heartedly recommend VMS to anyone looking for medical supply needs ...

Took pride es 2 mobility scooter in for simple diagnostic I…read moream a senior amputee on a fixed income Went into established and asked for a simple diagnostic on why it would not charge I was charged a 125.00 dollar on this matter It was nothing more than a 5 dollar fuse Was contacted by staff which was very sarcastic and rude over the phone letting know it was nothing more than a 5 dollar fuse Went down to pick my scooter up and was surprised to be charged 130.00 dollars for a 5 minute fix I highly recommend checking internet on any electrical items you might have prior to taking to this store Pricing is completely ridiculous I give them a zero star rating

Jen the pharmacist is always so kind and helpful. I've never had a bad experience here. They are…read morealways polite and prompt.

Jen Might be the best pharmacist I have ever dealt with. He has been a great help to me in my…read morerecovery from having to be in the hospital. He is always checking my medications and ensuring when combined they dont have conflicts or cause other issues. He is friendly and professional and is able to deliver my medications to me regularly. Five stars are not really enough in a rating for this pharmacist. his is the example all the others should be shooting to achieve.

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

Salesman was patient and helpful. The store seemed to have everything pertaining to mobility and…read moreconvenience. Compared to other mobility stores the prices were lower.

As a home care nurse i commend broadway medical. They have…read morealways had supplies i or my patients have needed. Additionally their rep jim always goes far beyond the norm as far as rendering excellent customer service and educating staff and patients in use of not only new but existing equipment. They also have a great learning lab so you can come in and try out and practice with new equipment ie hoyer lift scooters etc. If you need good quality equipment delivered and setup in a timely manner then i highly recommend this company. If they don't have it rest assured they will go out of their way to find it.

I entered Broadway medical with a friend to find an important replacement piece for a medical…read moredevice.....just want to say a huge THANK YOU to Janell for the excellent information she offered and the kindness she shared with us also a shout out to her manager...never saw him but Janell handled everything very well. Thank you once again Janell.......if you need equipment you will get the best advice at this shop!! 5 stars!!!!