I have loved the convenience of this pharmacy for awhile now. Our insurance switched to Kaiser but…read moremy son had an emergency. So we came here to get a prescription. Told her we were willing to pay cash and she asked me to go to a different pharmacy? What? No one but Kaiser accepts Kaiser duh ma'am. We gave her some other insurance cards that the hospital said showed as active. She asked us to come back in 30. We come back and she still has not prepared the medication for us. She asked me to comeback yet again. The do not care about customer service or helping. If I have another emergency I will not be back. You lost a customer today. Disrespectful woman working here.

I pick up my parents prescriptions for them here and I call an hour or two before heading there to…read moresee if they are ready, staff says the prescriptions are ready. When I show up they tell me they are still getting the prescriptions ready and I explain someone from their staff told me they were ready. Staff says it isn't and there's nothing they can do and I told them they could tell me it isn't ready so I don't head over there early. Staff was unhelpful and rude. It happens every time I come in there.

First time into this local pharmacy. Came in around 10am on a Friday. Went in to find a replacement…read morefor my blood pressure cuff. The employee was very friendly and informative. I also asked about the supplements they carry. There is a limited number of items available in the shelves (not your typical Walmart or Walgreens assortment; ) It felt very comfortable and inviting to go in here for my business. Hope to make this a more regular place for my pharmacy needs.

Yuba City pharmacy always has my prescriptions in stock! I…read morecan call the pharmacist and she'll have my order ready within minutes. I definitely recommend switching your orders over from the big box store to Yuba City Pharmacy. Very pleasant experience every time.

Rented a wheelchair here. Friendly service and good rental prices. Highly recommend this placeread more

I used the Yuba CIty office, the staff was friendly and efficient, I didn't encounter any rudeness…read more Tiffany was a great help in selecting the appropriate mask, instructing how to use the machine. She is very caring , friendly and knowledgeable. I felt very much at home. The reviews I saw were years ago, I did not encounter any of that here. They were far far better than Apria who my wife used several years ago.

I was sent to Lincare Inc in Lakeport CA by my doctor. After failing to return my calls I finally…read moregot ahold of a rude woman on the phone. She she said that my insurance wouldn't pay for it. I had not expected insurance to pay but my doctor wanted to send the order to a local company because I think that was easier for her than writing a prescription. I told the rude woman that I hadn't expected my insurance to pay for it but I still wanted to get it and expected to pay for it myself. She basically told me that they wouldn't sell me a CPAP machine! I believe that Lincare just didn't want to tell me what their price was because they knew I could buy it online for a fraction of what they would charge. I got the machine online, it had good reviews, works fine and cost $300. Insurance companies are not the only reason that the US healthcare "system" sucks.

Highly recommend checking out the wheelchairs at this store. The owner is highly knowledgeable and…read moreable to recommend the best fit for the disabled person's need and ability to use a motorized chair. Non-motorized chair that is sold here also has features to easily adjust the arm and leg rests for users who have paralysis. The wheelchair is easy to push by a caregiver over different terrains. The store owner is very patient to take time to show all the features.

Highly recomend this business for any motility needs. Walked in here based on all the high star…read morereviews i saw on Yelp and it sure wasnt wrong. Augie the owner takes pride in his business very informative no pressure and very sincere in helping you Find the right device for Your needs. Thanks Augie for everything and reminding me to take the trips that i have been Hesitant to take due to my motility limitations!

Yesterday with in an hour of Hospice ordering a bed over lay for Grand-ma-ma's bed, they had Mike a…read morecharismatic young man deliver a 'APP mattress pad'. We noticed it smelled like cigarette smoke, you know the kind of smell of smoke after being in a casino all nite long.... I called BTS at 4:35pm and explained the chonudrum of odor, he said Mike just took a brand new one out of the box to bring to us, well I said my sister is sitting 2 feet away from it and can smell the smoke, he said he will deliver a new one on his way home from work. I was impressed that he was willing to deliver a new one on his way home and of the prompt service of Mike earlier. This morning my sister shared with me the events of yesterday afternoon when the guy who brought the replacement over, said that Mike must have delivered a used one by mistake, so not only did it smell like smoke but it wasn't disinfected from the last person that passed away on it and it was brought into my Moms house..... gross. I am so glad when Mike was here we did not place it on my Moms bed but waited. My sister (Lydia K.) also shared with me what the replacement delivery guy, who she thinks is the owner, said about Mike (shame on you for rbad mouthing a coworker) My sister also said good thing I wasn't there when the replacement delivery guy came..... because she knows how I have expectations of medical professionals and I would have called him out on it and not as politely or nice as Lydia would have.

Customer service was lacking on my visit. The employee who "helped us" didn't seem to know…read moreanything about the wheelchairs on hand and stated she "wouldn't even know where to start" to look it up online. What!?! Isn't this the primary focus of this business? I watched her walk away from my elderly father in law to help someone else while he still had questions and other supplies he needed. He states they have done this to him before and after our visit an employee did this to him on the phone. He is a bit slow to speak what he needs, but the elderly deserve our attention and patience. They're still valid customers. I'll take my business elsewhere.

Rosie was very knowledgeable about the products she was selling. I was very impressed by her…read moreattention to detail and patience with my parents. She went above and beyond to make my mom and dad happy and feel special. We ended up purchasing a mobility scooter she knew would be the best fit

Jen the pharmacist is always so kind and helpful. I've never had a bad experience here. They are…read morealways polite and prompt.

Jen Might be the best pharmacist I have ever dealt with. He has been a great help to me in my…read morerecovery from having to be in the hospital. He is always checking my medications and ensuring when combined they dont have conflicts or cause other issues. He is friendly and professional and is able to deliver my medications to me regularly. Five stars are not really enough in a rating for this pharmacist. his is the example all the others should be shooting to achieve.

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

I had a problem with one of my mobility scooters. I took it in and unfortunately it was not worth…read morerepairing. I was notified within 48 hours and it was at NO CHARGE. Seems like a honest place to do business.

I entered Broadway medical with a friend to find an important replacement piece for a medical…read moredevice.....just want to say a huge THANK YOU to Janell for the excellent information she offered and the kindness she shared with us also a shout out to her manager...never saw him but Janell handled everything very well. Thank you once again Janell.......if you need equipment you will get the best advice at this shop!! 5 stars!!!!

Your reliability is terrible, getting your phone number on the web is not easy. I made an…read moreappointment to have them come to my hometown evaluate me for a mobility scooter. They committed the sin of a no call no show no apology. What makes this so unacceptable is I waited for them all day. Couldn't go anywhere or do anything.