I am writing regarding my first physical therapy session yesterday. Unfortunately, the experience…read morefell significantly below reasonable professional expectations. The total hands-on treatment time was extremely limited. I was placed on a heat pad for approximately 10-15 minutes, briefly instructed to perform a few movements, and then most of the remaining time was spent printing exercise sheets. There was minimal direct supervision, minimal therapeutic engagement, and little professional attention devoted to my condition. In addition, my appointment began 20-30 minutes late. After being taken to the room, I waited again without assistance for approximately 10 minutes. This reflects poor time management and lack of organization. For comparison, I previously underwent shoulder rehabilitation at California Rehabilitation for six months. Their sessions were structured, focused, and typically lasted 40-45 minutes with active therapeutic involvement. Yesterday's session did not meet that standard in any measurable way. Given the limited session time, lack of therapeutic concentration, and overall inefficiency, I do not believe continuing treatment at your facility is appropriate. Please cancel all of my upcoming appointments immediately. I would also like the General Manager to contact me directly regarding this matter. I believe there are clear concerns about quality of care, professionalism, and staff training that need to be addressed. I expect confirmation of cancellation and a follow-up call at your earliest convenience.

Sam jordan Broke my shoulder can't move it no more because…read moreof these unprofessional people.

Speaking as a Special Education Teacher from another country who's been going to different places…read morein many different countries for my student's therapy, I am so amazed by everything that we got from this place. I can not find any other place that can deliver wonderful result in such short amount of time as OTEIM! This place is amazing! The Medical Director is very nice and very much willing to share her knowledge to people without hesitation. She's been helping us a lot with bunch of strategies and went over and beyond to help us. Each and every one of the therapists here are very good. They all provide the best and we are happy with everyone we've worked with. Everything that has been done works very well for my student and other people that I know of. I can totally say that my student is now a different child. Reach out to OTEIM and ask. Thank you!

From the owner: At OTEIM we provide pediatric Occupational Therapy services for children 0-12 in the comfort of our…read moreclients' home. Many parents and children find it challenging to access traditional clinic-based therapy so OTEIM makes getting your little one the therapy they need accessible and convenient. In-home occupational therapy allows us to directly observe clients in their own living environments, enabling us to tailor interventions and recommendations specific to the unique needs and challenges of the child and family as a whole. This level of personalization enhances the effectiveness of therapy and fosters a stronger therapist-client relationship. In-home sessions create opportunities for family members to actively participate, learn, and support their loved ones in their daily activities. This collaborative approach ensures continuity of care and empowers families to continue implementing strategies beyond therapy sessions. By working directly in our clients home environments, we can address specific challenges and goals related to activities of daily living (ADLs), sensory integration, functional attention, play skills and family integration. This functional approach ensures that therapy directly translates into improved independence and quality of life for all of our clients and families!

We recently completed a week of intensive therapy with OTEIM.For nearly two years, I researched…read moredifferent therapy options and even spoke to two other facilities that offered similar programs. But it wasn't until I had a conversation with Erinn that I felt a deep sense of clarity. After praying about it, I knew in my heart that OTEIM was the place we needed to invest our time, energy, and resources. From the very beginning, the staff at OTEIM--Jillian, Erinn, Mr. Alan, and every single intern and team member--showed us what it means to be truly dedicated. They are incredibly knowledgeable, but beyond that, their hearts are fully in it. The love, patience, and genuine care they show to each child is something you can't teach--it's just who they are. You can feel the difference the moment you walk in. The space is thoughtfully laid out, calming, and child-centered. And perhaps most importantly, our child felt safe, seen, and comfortable--which, as any parent knows, is everything. We felt that comfort too. It's not just therapy here--it's a full-circle support system that honors both the child and the family. We only did one week of intensive therapy, but I truly wish we could have done more. God willing, we will be able to return for additional intensives in the future. If you're considering intensive therapy, give OTEIM a try. There is so much intentionality, love, and professionalism here. They're not just doing a job

My family had a great experience with everyone at OETIM!…read moreThey really take the time to meet your where you family is at & help make progress towards your goals for your children. I felt completely comfortable having my kids attend groups, and really appreciate the feedback they share after each session. I highly recommend checking out OTEIM!

Clarissa at Infinity Kids Physical Therapy is amazing. We started around 5 months old for a mild…read moretightness/leaning issue, and she was so patient, gentle, and knowledgeable from day one. My baby cried a lot at first, but Clarissa always knew how to calm her down and turn sessions into play. Over time, there was much less resistance and she became more comfortable during sessions. Now at 15 months, she's doing so much better--standing, walking, and moving confidently. She has officially graduated from PT! Clarissa answered all my questions, never rushed us, and truly cares. She's especially great with fussy babies. Highly recommend!

A truly phenomenal place that provides fantastic high quality care in the form of speech therapy to…read moremy level 3 autistic / non verbal son. He has been seen by multiple specialists and every time in every interaction our office experience has been nothing short of productive, thoughtful and comprehensive in the level of feedback we have received. Mikaela especially has been great with both my daughter (who is verbal) as well as my son and we recommend this place to anyone and everyone in need.

Staff and owner are the most amazing caring people! The office is beautiful and well laid out for…read morecomfort and safety. Taking my son here has been the best choice I've made in a long time. They truly care about their patients and families and go out of their way to provide my son with everything he needs and all the tools to make his day to day easier and happier. Couldn't say enough good things about this company and staff!

Our experience with Connection Clinic was great! My daughter's Therapist was Ms Jean who she really…read moreenjoying being with. The ownership is very caring and really cares about the kiddos!

I had Cindy and she helped me with my speech from a baby to now so glad to have all of you guysread more

This location is WAY better than the one in Orange. My son worked with Mona and he has improved SO…read moremuch. She is amazing at what she does and actually cares. She gives a great overview of what they went over and what we need to work on for the week. My son just LOVED going each week but sadly he had to graduate due to Mona being so efficient! My son went from hardly speaking to now speaking full sentences. All thanks to Mona!.

Olivia is amazing and I highly recommend her! My son was scheduled for a tongue, lip, and buccal…read morerevision and I desperately needed to get into an OT with short notice. Olivia was able to squeeze me in and prep my husband, son and I for the surgery. We met with her several times after to work on his oral function after his initial evaluation. She emailed me a detailed plan with many at-home exercises we could do with my son to help build his oral strength to improve his sucking and oral motor skills. It was apparent my son absolutely adored Olivia. She is very kind and gentle and has a calming energy that I think he was drawn to. In addition, Olivia followed up with us several times to check in on my son's progress which I really appreciated. I highly recommend Olivia as she is well-trained, professional, down-to-earth and simply a kind human being.

BEST OT EVER! After a lactation consult, we were referred to a few OTs for a tongue and lip tie. I…read morechose Olivia first because her quick response to seeing our daughter (because this mama was tired of breastfeeding struggles)! Olivia guided us with great workouts for her mouth, sent an email of our guide, and checked in on us. She would even send me videos of exercises I needed more help with. Within a week, I saw such an improvement in her oral skills. We saw Olivia a few times for oral exercises and craniosacral fascial therapy. Within two weeks, our girl was LOOSE and ready for her tongue and lip release. I never realized how tense our baby was until Olivia worked her magic and I was able to hold our baby as if she melted into me. If you are looking for someone who is caring and knowledgeable, Olivia is your gal! Seriously, we have a brand new baby after seeing Olivia. I wish I had seemed help earlier. Thank you Olivia for seriously changing our lives and our daughter's. I'm seriously looking forward to if there are any more challenges because I know Olivia will be there to help us through them.

My son started going to Grace Therapies when he was 22 months old. He came with only 4 words. Over…read morethe last 14 months he has blossomed and now can talk in 6 word phrases. He would not be where he is today without the help of his therapists. What makes Grace Therapies stand out is the level of professionalism met with genuine care. He worked with several different therapists and they were all so kind and my son felt very comfortable and looked forward to coming to each session. If there were ever a time I or they needed to reschedule, it was always addressed early on and an effort to make accommodations were made. Today, we close this chapter at Grace Therapies and I cannot express how grateful I am for the service my son received. They will always hold a special place in our hearts. If you are a parent looking for exceptional speech services for your child, Grace Therapies is a wonderful place to start!

My daughter received speech therapy here twice a week for the last 9 months and finally…read more"graduated"! I'm happy to say that her latest assessment from the school district had her test "Average" for speech and language, which means that she does not need additional special education. This is proof to me that speech therapy helped my daughter's development, and I'm very grateful to her therapists, Miss Judy and Miss Shannon. They did a great job with my daughter and had no problem having me join their sessions in the background. Communication from the office was great when it came to canceled or rescheduled appointments (which didn't happen often). Overall, my experience here was wonderful and I highly recommend it for your child's speech development needs!

Tumble N Dots has been nothing short of amazing for our family. Our child sees an OT here for…read moresensory-seeking needs, and the care and expertise they provide is exceptional. From the incredibly thorough intake evaluation to the way they took the time to truly understand our child--and our family as a whole--it's clear how dedicated they are to individualized support. They also have a special way of making OT fun and engaging, so our child genuinely looks forward to each session. The facility itself is absolutely gorgeous--bright, welcoming, and thoughtfully designed to support a wide range of needs. We're so grateful for everything they've done for us. Highly recommend Tumble N Dots!

Allison, Avital, Jessica, Lindsay and every single staff member, thank you for a wonderful Spring…read moreBreak camp experience for my son!! The endless activities, sensory play, social engagement, obstacle courses for gross motor, fruit skewer making for fine motor, reading, coloring, painting....my son got more in 5 days then it feels like in months! Thank you! Definitely signed up for summer! This clinic offers such great comprehensive care to children!

We love AMAYZING kids! We've been here for two years and it's been wonderful. The front desk staff…read moreis super friendly and very helpful. I love what they use a text message system to be in communication regarding appointments and other quick questions. Now it does take time once you start to get a therapist, but once we started, it has been wonderful. My son loves coming here and always has a great session! The speech and OT Therapist that we have seen ,and we've gone through a few people, have all been amazing! They are very attentive, they are genuinely caring for my child, and they do a great job of communicating the sessions updates. We have seen such great success with my son's therapy sessions. We are very grateful that we were able to come here.

We are giving Amazing Kids a negative review because we are shocked that management has decided to…read morekeep Beth as a therapist after the type of care we experienced. This review is limited specifically to our experience with Beth, PT. Unfortunately, she was the worst therapist we have ever trusted with our child. Instead of physically engaging with him and focusing on the purpose of the session, she spent much of the appointment providing unsolicited, pessimistic medical opinions that she is unqualified to provide (and more importantly without compassion). These comments were made in front of our child, who can understand more than people may realize. We found this deeply inappropriate, discouraging, and outside the proper scope of a physical therapy session. Very little meaningful physical therapy took place because so much of the session was devoted to negative and medically unsupported commentary. We were shocked by the lack of hands-on engagement, professionalism, and sensitivity shown toward a young child and his family. In contrast, we are very happy with Caitlin, PT. She physically engages our child throughout the session, treats him with kindness and compassion, and helps him work toward improvement with positive energy and encouragement. We appreciate her professionalism and therapeutic approach. We were hesitant to leave this review, but we believe it is important to share our experience so that management addresses the issue and other families do not go through something similar.