WARNING - stay away from Kelowna Car Centre. Unfortunately, I purchased a vehicle from them and…read morewhen I needed help with several faults within 30-days of owning the vehicle, they employed stall tactics to avoid having to do anything. Once the 30 days was up they said the cannot help and are now ignoring me. One employee, Grayson, had committed to have the vehicle serviced and repaired within the 30 days, and is now no longer with the company. Stay away from Ashif & Jayson. They are untrustworthy. I see that others have had the same experience. Please do not buy a car at Kelowna Car Centre - go elsewhere, it is really not worth it.

I participated in a potential car buying process with Kelowna Car Centre. I didn't complete the…read moreprocess for a variety of reasons and am very glad I didn't. Information provided wasn't always truthful (where a car was physically located), found out near time of purchase that they weren't going to negotiate their listed price at all, pushed me hard to speak to GM about the vehicle before I had even physically viewed it, found out their 'doc fee' was an exorbinate $999, they pushed hard on a warranty pkg on a 7 yr old car, and just more and more 'icky' feelings arose as I engaged further with them before I pulled the plug. I'd advise against using this dealership for a used car purchase.

Had a wonderful experience at Kelowna Toyota buying a used vehicle. The staff are very friendly,…read moreknowledgeable and kind. There was at no point any pressure from anyone there and they were able to help my husband and I find a vehicle after 5 months of searching. I cannot speak more highly of these wonderful people. Thank you again Brendan, Shawnee, Jake, Indy, Matteo, and Leila for the wonderful experience. And thank you to the great reception ladies at the front. You all are wonderful!

Oct 2024 We purchased our 2024 Sienna in Oct of 2024. By Aug…read moreof 2025 the liftgate was sticking and not opening properly. The staff at the dealership agreed it should be a warranty issue and sent us to the body shop of their choice for an estimate which they in turn sent to the Toyota dealership. The dealership said they would send it in and should have an answer in a week. No phone call. Went back to Kelowna Toyota dealership had to remind Cary what the issue was. She couldn't even find our file on it and had to send back to the body shop to resend the estimate and photos. Oct 2025 Soon afterwards they told us they needed MORE DETAILED photos to make a decision. Marek came out to our house to take more photos and he said it was definitely an issue! Turns out seven other people at this dealership alone (maybe more by now) are having the same problem! Several calls later with Marek but still no approval. Dec 2025 Was promised a call from Casey for Tuesday Dec 9. no call received! Today is Dec 15 and still haven't heard anything. Time for more calls, this time to HQ. Worst possible service , brand new vehicle with a malfunctioning rear liftgate and a full warranty worth nothing!! Still love the Sienna just really hate the service. We certainly tell everyone about the poor service and recommend if they want a Toyota they should shop elsewhere! So far this is the fifth month since we first applied to have it repaired and I have contacted or attempted to contact the dealership 20 times. Left messages on peoples recording and Marek is the only one who has ever returned a call and even then making promises that are not fulfilled. This is totally unacceptable !! We expect no more delays!!!This needs to get full attention and get fixed!!!!! NOW!!!!!

Great crew to help when a walk in bank wont secure your equipment or a business line of credit…read more People dont realize how hard it is to secure business equipment funding in Canada. Just because you have a Ford loan or Dodge loan at prime rates doesnt mean your business will secure business leasing options unless you have multile years of financials and established credit. We found this out the hard way. We asked Canada Motorsports Brokers to get us $120,000 for a truck and skid steer as well $30,000 for a line of credit and within 4 days we had 3 full approvals and our vendors paid within the week so we could pick up the machines. If you need funding this is the team to do it plain and simple.

From the owner: We offer refinance and in-house loans for all atv, motorcycle, boat, holiday trailer and snowmobile…read moreloans from 4.99% and $0 down to apply. Cash back options on all units up to $5000 regardless within 24 hours. Buy from any seller in Canada including auctions, dealers, private sellers off KIJIJI, Castanet and Facebook.

Purchased a 2017 Acura MDX three months ago. Told by salesman that the vehicle received a…read moremultipoint inspection. Since making the purchase, I have had to replace the timing belt ($2300), Battery ($300), Radiator ($900), Spare tire(250)......so much for the quality inspection and vehicle prep before being put on the market. We also had to endure three high pressure sales sessions to get us to purchase a warranty policy. The windshield also is badly pitted, it was not noticable until driving in the bright sunlight. The parked the vehicle in the shade during pick up. I caution anyone buying a car from this dealership...Buyer Beware! J.May East Kootenay, BC

After charging me $200 to diagnose my 2018 GMC Sierra 1500 signal light failure,…read more#BannisterGMKelowna quoted me $3000 to replace the whole assembly! I reached out to #EulisesMartinez at Tireland in Lake Country to give me a 2nd opinion. Upon diagnosis he told me it just needed a $49 turn signal light socket. My turn signal is now happy but I'm pissed at #BannisterGMKelowna!!

The staff and their service has been wonderfu! No complaints on their speed either, all…read moretransactions have been fairly quick thus far.

Horrible charade, this institution will create an account for you only if you're deaf dumb and…read morestupid! Ask any intelligent financial question and these shysters will cancel your account without giving you a valid reason and without giving you any notice! That's what these clowns did to me. T Do not waste your time with these imposters. All they know about is the Weather and even then, they are horrible forecasters. They could not pay me enough to ever deal with them again. Beware of the manager, in particular, David McDonald. He is not truthful choosing instead to speak out of both sides of his mouth! Not a person you can trust with your money! Consider yourself warned!

This branch needs some attention. Please get some more customer reps at the tills and fix up the…read morebroken items: deposit drop door hinge, dividers by the line, and counters.

Came here during Covid time and of course we had to keep a good physical distance apart from each…read moreother. I came here on May 4, 2020 and there were only two tellers working. This CIBC was quite clean and organized. I was forewarned that people who banks here come here for the most unnecessary reasons that anyone can think of. Yes this was no joke. One guy lined up to go to the bank just to ask the teller to help him to install the CIBC banking app on his phone so he could do his banking on his phone. A lady in front of me was asking about why her $200 disappeared when doing online banking and reappeared couple days later. I was super surprised. Me on the other hand came here to do a deposit. I had no choice and because the cheque was not my cheque, I couldn't do it at the ATM machine. The layout of this CIBC looks the same as any other CIBC I have been to. I do like how they have a community library inside the bank. This bank is located in the same same parking lot as the mall. Plenty of parking here