I have been a customer of Hollenshade's for many years and I have always received excellent…read moreservice. Staff is friendly, knowledgeable and professional when interacting with them and they make sure you understand exactly what needs to be addressed with your vehicle. Plus, their waiting area is cozy and comfortable.

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

Poor customer service full service department scares me every time I look at that place maybe one…read moreday he lower his prices

I only gave it 1 star because that's the least I could do! People rude the place is dirty the car…read morelook ran down I would never come back to this junk of a place! Next

This is my first review - and I had to because these guys were AWESOME…read more They are honest and friendly and helpful. I bought a car at auction and it needed a LOT to pass inspection. Tony was upfront, and honest, and worked with me. Without a doubt these guys are my one and only call if my car needs anything.

best auto shop in baltimore city! they are honest, compassionate, and caring! it's not about a…read moredollar with them. they treated my 2000 buick like a bentley! unfortunately, my car couldn't be saved but, they could've clean me out! the didnt! they told me the truth! gave me time to process, he the best tony thank you! he deserves a million stars!!

I purchased a one-owner used vehicle from LF Autos and have been pleased thus far. Nick made the…read morepurchase process as smooth and worked to make it as convenient for me as possible. They really seem to purchase sound vehicles unlike other dealers I had looked at before. LF seems to stand behind their vehicles, and Nick made sure I was satisfied months after my purchase. I would purchase a vehicle here again.

Awesome customer service support. Thank for always answering my calls and helping with any issue…read more Mr. Rice

So, what's on my mind is.. I'm glad I know where to go for great service for my car. I am very…read morehappy with Chesapeake Performance, and they are down to earth. Zeke whom is my mechanic try to stay within your budget and will work with you to find the best solution for the lowest cost if necessary. Car emergencies are not so bad when you have really good people to help. They make you feel like family, and that's something you don't find to often. Thank you again Zeke for always making sure I'm safe on the road. Jacqueline Price

From the owner: Foreign and domestic automotive repairs; Transmissions & Engines, Tune-ups, oil changes, Axles &…read moresuspensions, Brakes, Alternator & Starters.

I purchased a vehicle from Bay Motors Inc. within two days I had to have the vehicle towed back to…read morethe dealership. They refuse to refund me my money $4000 down payment and return the vehicle. After further investigation and speaking with a lawyer they forged my signature on documents and falsified documents. It's been hell dealing with these liars and crooks. #sellinglemons Please share and do not recommend their business to anyone

This place has a great cars ,however Bay the owner himself is very ignorant and rude along with the…read morefinance person Ms.Vicki ...very unprofessional ...not taking my calls on purpose because they owe me money back from a warranty I never received. When Bay does answer the phone he talks rude to me and all Vicki does is tell other staff to take a message for the last 30 days now.

I had a harness wiring issue with my vehicle that I knew from the get-go was the cause of my third…read morebrake light being out but they made me pay a diagnostic fee regardless. The machine screws that affix the third brake light to the fixture are less than $5 and for how long my car was in the shop for a small repair like this, and for HOW MUCH I paid (over $500) they couldn't order these simple machine screws to complete the job properly. Instead of they left the light dangling. More importantly the fixture can just be snapped into place without screws, at the very least they could have done that but they decided to half-ass the job. I had to go to Home Depot myself and get the screws to affix it. There is a hardware store down the street from this place and they couldn't order the screws? Ridiculous Not to mention getting in touch with them to get an update is near impossible. I called after 3 business days bc I didn't get an update and it was just static on their end of the line. Save your money and go elsewhere

Excellent service, professional to take care your needs when it comes to exported cars!read more

Quality cars at good prices Mohammed the owner will do…read morewhatever possible to help a customer

From the owner: Our business welcomes customers with specialties with respect come see are cars and suv best in…read moreBaltimore