1. BWI Thurgood Marshall Airport - Concourse D

    1. BWI Thurgood Marshall Airport - Concourse D

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    Baltimore, MD

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    BWI Thurgood Marshall Airport - Concourse D

    3.4 (189 reviews)
    Open Open 24 hours

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    One of the few outlets that work.
    Shelly J.

    On the nicest concourse at BWI. On D concourse, it has decent food options Dunkin, Market Express, Auntie Ann's pretzels, PHILLIPS Seafood, Brix n Vine, BWI the club lounge. They have a strip of seats with charging stations. However, they need to do better, the seats near United dont work. You have to hunt for the wall outlets, or know how to make your plug stay put. Employees here are nice. Bathrooms are clean. I wish the A concourse was like this.

    The awesome flight attendant going back to BWI
    April P.

    Never been to BWI until mamas birthday trip! . the customer service my family received was very nice and helpful! 8-9-25 flight 1040 7:00am to PUJ Punta Cana I want to acknowledge Scott Wall (helped w/wheelchair), Olivia (morning flight attendant) they were so helpful and conversational and treated the whole fam well!... on the way back to Baltimore flying Spirit flight 1041 8-12-25! another flight attendant I didn't get his name but I got a photo! , his interaction with my niece was a Aww so nice moment! She was just like he's giving me all these things idk what they are hahaha! I said you're helping him keep everybody on the plane safe!, he helped me find the bathroom and made sure my mama got what she needed with no problem extremely kind!! and patient! ... now I see why ppl like BWI! I'd come here again and they get you out fast!

    Quin P.

    Concourse D is one of the nicest terminals I have been through in a long time. It appears to be a newer terminal, very clean. Lots of shopping and food options. Rental car shuttle bus ran about every 10 minutes or so.

    Gabrielle H.

    The security line was slow, but compared to the clear line was awfully painful...clear is doing an update/upgrade on all members and lawd have mercy...it took forever. Now I'm at the Starbucks trying to get a bagel bc I need to eat something foreal. I have 1 star because the tsa guy said I couldn't use 2 bins. I had to stuff all my belongings in 1 bin which made my boots have to touch everything else. I was thoroughly annoyed. Plus the lady behind me was ridiculously annoying. I guess she flew spirit and they charged her for her bag. Idk whatever.

    Erick W.

    The airport was spacious and the concourse had plenty of options for food/snacks/drinks (quick serve and full serve). The chairs are worn in the waiting area and it looks a little "worn." The restrooms I found to be moderately dirty - mainly the floors were sticky and some soap dispensers did not function properly.

    Lounge food
    Cherie L.

    Tsa line short on a weekday and the lounge is in terminal D Spacious with lots of fast food options Fly in cheap and fly out cheaper:)

    Andrew S.

    Concourse D is definitely the preferred terminal due to cleanliness and the variety of shops available to the flyers. Once you pass through TSA, there are shops available throughout the terminal. Bathros are relatively clean and a bonus is the McDonald's near D22.

    J David H.

    I'm not sure why BWI has several listings for the same airport, but I'm happy to leave them another one that's more abbreviated. I connect through Baltimore often, so I full extremely comfortable with a strong 4. I most often and limited to Concourse A which is Southwest. I cannot recall a security checkpoint or baggage claim experience to mention. The center food court has a lot to offer and it's updated. My favorite on the go is Chick Fil A and is closed on Sundays. Keep up the great work BWI.

    Keisha L.

    I am convinced the best time to catch a flight out of BWI is first thing in the morning, like a 5 am flight. Yes it can be super early but you miss a lot of the hustle and bustle of the airport. The TSA Pre-Check line is not as long as the regular TSA line early in the am so getting through was a breeze and not having to take your shoes off and all allows you to keep it moving, literally! The airport is a big one so have your game plan in place before your arrivals so you know where you need to be to maximize your time. Utilize the rolling walkways whenever you can, not only are the quick, well at least it feels like you are saving time lol. BYOB too, water bottle that is as they have water refill stations throughout the airport. If you need to park at the airport while you are gone, the Express Lot is where it is at!! No matter the time the shuttle comes to the actual parking space to pick you up, they will help you unload your luggage and provide you with a slip with the space number you parked in. Now I will say I cannot say this is standard customer service ( I would like to think it is) but it was the level of customer service I received and it was helpful and appreciated. Plus both drivers upon the departure and arrival back at BWI operated in the same manner.

    Parking
    Donyiel C.

    This has been my preferred airport of choice. I find it easier to get to compared to the others in the area. I prefer early morning flights - less traffic on the road and not too crazy getting through security. I use the long term parking options and the shuttles to and from the terminal. It's $8/day for the long term lot and $12 for the garage. I don't know an exact schedule or timing of these shuttles but I give myself so much time when traveling that I never worry about missing a flight (learned the hard way before). As my father always says re getting to the airport, "if you're not early, you're late." Security lines can be long so give yourself time! I don't travel enough to do the pre-check, but I find it funny how people feel "superior" if they have it. That's cool but you're going to be on the same flight as me. Anyway, during one of my recent excursions, I was traveling with Southwest and their belt to check bags broke and the lines were very backed up. Folks were panicking, but I wasn't worried. I still had at least an hour and a half before my flight was set to board. Once bags had a tag on it, they allowed passengers to leave bags in a designated area and get through security. There are decent food options here but airport food isn't cheap. There are plenty of places to charge your phones and electronic devices and places to kill time if your flight is ever delayed or you have a long layover.

    Gary H.

    It looks like the original BWI Yelp site has been deleted. I had many check-in's and a review as well as photos for the other BWI site. I could not find it on here. Be that as it may, this airport is very nice. You can now check into any security line and reach any gate. Do you realize how nice that is? If your TSA line for Delta line is too long, you can go down to the security checkpoint for JetBlue or even Southwest and see if their lines are shorter. All gates are connected after security. I would suggest signing up for the CLEAR service. I don't really want you clogging up my line but I want them to stay in business. You literally walk up with no line and just scan your fingers - escorted to the front of the security line and on your way! BWI is a very nice airport, not huge but clean, efficient and easy to get to. Their hourly parking garage is HUGE too.

    Welcome to BWI, located about an hours drive from Washington DC.

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    I see they have taken my pride in keeping things clean and up to a certain standard. The staff is nicer and more willing to help.

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    Page 1 of 5

    Ask the Community - BWI Thurgood Marshall Airport - Concourse D

    Review Highlights - BWI Thurgood Marshall Airport - Concourse D

    We left on a Monday before 5 am and returned late on a Friday night after a flight delay.

    Mentioned in 2 reviews

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    BWI Thurgood Marshall Airport

    BWI Thurgood Marshall Airport

    3.4
    (1.8k reviews)
    0.3 mi

    My favorite airport to fly out of and you know if you live in the DMV we have plenty of choices…read more The drop off is super easy as every airline is along the same corridor. Keep in mind, if you have an early flight that the luggage drop off counter usually doesn't open until 2 hours before your flight. We've had 6am flights where we had to wait for the counter to open before proceeding to security. TSA is pretty efficient here and we've always used TSA Precheck to breeze through. On the other side of security there's a nice BWI lounge that serves a handful of food. If you're there for breakfast make sure to try the Old Baby cream cheese. On return, baggage claim is simple but there is a separate section for oversized luggage. Don't be like me and wait for your car seat at the regular belt. If you're calling an Uber to get back home the app will tell you which door to stand outside of. Once you're at that door make sure you're on the curb furthest away from the airport. The first row of lanes is dedicated for shuttles and buses and Uber drivers cannot access it.

    Yelp Review 2026 #190:…read more I had a layover at BWI airport. I landed at gate E and had to catch my next flight at gate B. I have Global Entry and TSA Precheck so the process was much easier and faster. However, there was no signage where to exit. I found somebody to ask and directed me to the right direction. Then, I encountered 2 separate lines: connecting flights on the left and exit on the right and I was told to go to the right which didn't make sense since I need to catch my connecting flight but CBP agent told me I need to exit and go through security again and get to terminal B. So, why the signage? It's either no signage or if they do have signage, it's wrong. I made it to security before heading to the domestic terminals. The touchless TSA Precheck was closed off so I went to regular Precheck. I told the TSA agent I had touchless Precheck and he told me "next time go to touchless Precheck!" I asked him if he has seen anybody in line for touchless Precheck, no, because it's roped off meaning it's closed! He then drops my passport and boarding pass. There are moving walkways to expedite hopping from terminal E to B. However, people were blocking the walkway and not moving! If you're standing, stay on the right and let people that are walking pass on the left! It just seemed like everyone's first day on earth. The restrooms aren't the best nor the cleanest. They don't have good options for lounges so I skipped that and went to eat at two airport restaurants. They do have a nice selection of restaurants.

    Photos
    Women's bathroom Terminal A
    Women's bathroom Terminal A
    Concourse E Airplay Zone for kids
    Concourse E Airplay Zone for kids
    Lower Level at BWI

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    Lower Level at BWI
    TSA Checkpoint Pier B

    TSA Checkpoint Pier B

    2.3
    (6 reviews)
    0.2 mi

    The village idiot has found employment! I'm kinda in my feelings as I type this but how do you…read moresleep at night telling a passenger that I can transition through the TSA prescreen but my minor son cannot? Chile please! Who in their right mind intentionally separates themselves from their kids all in the name of one of you getting past the security checkpoint faster? Sorry boo, wasn't raised that way. As for my family and me; we'll remain civilized and stand in the line with the rest of the general population. It's too much going on in the world to purposely introduce chance into a well planned trip. No reason to debate with the TSA agent as I'm not trying to make the evening news. however it is annoying when your coworkers who are watching tell me how to bypass you. Alas, the power of a dollar tree badge has reninded me of my place in the food chain.

    I see all the bad reviews but I guess I was lucky this go around. Since the lines weren't so long…read moretoday that was one check off the list to make me so happy!! I had my dogs with me so I love when everything can go as smooth as possible. The guy that was checking the IDs and boarding passes was nice and was trying to keep the line moving!! He did a great job. Then once we get into the next line to strip down....kidding...just the normal routine shoes, any pocket items, metals items, laptops..etc. Since I have my dogs I have to place everything on the belt and wait for it to go by and then go through the walking metal detector rather than the standing arms up your under arrest stance detector. Any who as soon as I walked through the walking detector I was greeted by a smiling TSA worker that adored my dogs. As many may not know they will wipe both your hands down so they can see what chemicals you may be carrying. So after that they put it in a machine and I have to wait. Once I was cleared, on to getting my stuff. All in all I received a great experience and appreciated all the smiles!!!

    TSA Checkpoint Pier A

    TSA Checkpoint Pier A

    2.8
    (6 reviews)
    0.2 mi

    BWI is a huge airport but I must say they usually do well moving the TSA line. This time however…read morethey were working with a new system for checking baggage at the conveyor belt and it was slowing the otherwise proficient TSA workers down and making the wait longer than it used to be. Hopefully they work out the kinks.

    Watching these guys is a comedy movie. Knowing how dysfunctional the whole operation is I arrive…read moreearly for my flights knowing I can get entertainment while struggling through TSA pre-check. It's not the speed - that works pretty good. It's really just the amateur hour behavior and poor management that is on display. Such a random process with CLEAR. My bag was identified for check (is an open I did have a water bottle in my carry-on) but the agent at the end of the process was engaged in a conversation with a random airport employee right in front of me discussing football while my bag just sat. I stepped in uncomfortably close to indicate I wanted the process to move along, she looked at me and said someone will check your bag soon, then when she finished her conversation, of course, she checked my bag. I travel at least once a month or more so I see plenty of airport security points. The BWI check seems to create their own miscellaneous and trivial rules - More than other airports although each checkpoint has its own weird and ridiculous not - rules. My favorite, thus far, was the agent who "would not raise her voice". In the noisy cacophony surrounding the checkpoint she was speaking (I could see her lips moving) but I could not tell what she wanted me to do; she started gesturing somewhat randomly and I thought she possibly had a neurological tick. So when I was close enough to mention I could not hear her she responded with "I will not raise my voice you have to listen closer". This type of authoritarian rule mongering issued by a 30-year-old who looks like she slept in her uniform it's just part of the whole entertainment process of watching the BWI southwest TSA pre operation. Process works and it's generally fast but it is run by a bunch of half-wit morons who make up their own rules as they go and aren't interested in customer service in any way.

    Photos
    TSA Checkpoint Pier A

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    United Airlines

    United Airlines

    1.9
    (53 reviews)
    0.5 mi

    San Francisco (SFO) to Baltimore (BWI) Depart : Sat, Oct 18,…read more2025 (arrive Sun, Oct 19, 2025) 9:30 pm SFO to 5:50 am BWI, Next day arrival, 5h 20m UA 2409, Boeing 737 MAX 9 operated by UNITED AIRLINES Fare: First Or Business, first class Z Baltimore (BWI) to San Francisco (SFO) Return : Fri, Oct 24, 2025 06:55 pm BWI to 09:45 pm SFO, 5h 50m UA 1035, Boeing 737 MAX 8 operated by UNITED AIRLINES Fare: First Or Business, first class P Included in fare : Checked bags, Carry-on bag, Seats, Exchange Trip total - $1,466.97 Chase Points redeemed - 73,349 pts Saved 24,449 pts with Points Boost I decided less than 10 days beforehand to join my friend on his trip to Maryland. Since I haven't taken many vacations this year, the hubby said he'd use his points to book me a first class ticket. Of course I said yes! Above is the price / point breakdown. The flight there was fine. Got offered champagne before takeoff then fed a meal. The chose the cheese plate on the way there. Got the usual warm nuts to start. Ordered a few glasses of red wine and had a seltzer water as well. I was on the redeye, so was able to take a quick nap. The flight back, the plane was a little older. Felt slightly dingier. No champagne before takeoff offered. Got the usual nuts. For my meal, I got the Tomato and burrata manicotti and got a few glasses of champagne. Also took a nap here as well. There was a sharks and a warriors game while I was on the plane. Was able to stream after buying wifi. Both flights were fine, tho I do think if you fly first you should get access to the lounge. I believe they only do it on one of their routes domestically from SFO to EWR, but if you are flying basically the same amount of time, you should also get access. Not my favorite airline, but it will do. REVIEW #3873

    Three counter employees for 50 people checking in is ridiculous…read more By the time you make the line, you will be told that you're too late to check in. My agent was smug, unprofessional and plain slow and lazy. Rude tone of voice when speaking and dismissive. She begins to find me another flight the next day, and asks me where I'm going. I say "Chicago." Her reply, "Where's Chicago?" Uh, yeah. Let that sink in for a second. I didn't respond. She had to call a colleague on the phone to ask where Chicago is. These are the types of employees working for UA. How can you not know basic geography and locations of the MAJOR US airport hubs that your company uses? ZERO stars. I Uber'd all the way to Dulles after that fiasco and whizzed by the check in process there. Staff directing people where to go. No rudeness or confusion. Fast, easy, efficient. I won't fly UA ever again and especially not through BWI. Their passenger seats feel inhumane, like a caged animal in a box. Awful.

    Photos
    United Airlines
    United Airlines
    Ginger Ale

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    Ginger Ale

    BWI Thurgood Marshall Airport - Concourse D - airportterminals - Updated July 2026

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