Easy accessible location within the mail…read more The salon is well maintained, clean and presentable. The staff is very welcoming and quick. Sunita is very thorough and extremely knowledgeable about the products and procedures to ensure you achieve whatever look your requesting. Will be back

I usually have a good experience here but today was really bad. There's usually only one lady there…read morewhen I go and she always does a good job in my brows. Today there was a younger woman. .. I wish I would have thought to get her name, but I was so upset. I didn't even think about it ..first she asked me if I plucked in between service and I said no I never pluck. I told her that I was trying to grow my eyebrows out and I just want a cleanup. This is what she did and blaming it on me saying that I have pieces of my eyebrow missing I have never had a problem with the lady that was in a chair next to her and she told me I should've waited on her.... Well I'm sorry I didn't think that she was incompetent at doing her job !! The other person had someone in her chair ... so when she called me over I went to her ... this was so unacceptable... and after this I doubt I will ever be back ... who knows how long this will take to grow back I should've knew something was wrong when her thread kept breaking as she was threading my brows smh .. I've been going here twice a month for the past 2 years ... so clearly it's a her problem !!

I got an appointment for 2PM today…read more Freda greeted me and brought me to the warmly lit room for the facial. Made sure I had no questions before the facial. My face feels fresh and so clean after an amazing facial massage, hydrofacial cleanse, red light therapy and lymphatic drain today. Freda is a wonderful, so friendly, warm and a knowledgeable aesthetician. She takes the time to make sure she knows your skin history, your routine, your concerns and expectations for your appointment. She is so right that your skin says a lot about how healthy you are or aren't.

I was a walk-in today and the lady at the front desk was super helpful she was able to get me in…read morefor an eyebrow wax and it was the best service I've had by far. I told her I have been trying to find someone that can do my brows right and this spot right here is the best. She asked me my skin history, skin care etc. before she started to make sure to use the right wax. She was able to get my eyebrows so even and nice I was so happy and very impressed. Everyone from the cashier to the eyebrow tech were very nice and caring. It was very relaxing in there and not very loud despite there was other people having their hair done. It was overall super nice vibe and great service.

CAN'T TAKE CONSTRUCTIVE CRITICISM!…read more POOR QUALITY! Eyebrow Services In the years of being service there hasn't been alot of issues with the Satisfaction of my brows online few throughout the years and you did address the issues along with stating the msg I have attached below so I wouldn't have any issues going forward so from this it's states it's your product if it was my brows the the proper from of providing excellent customer service would have been to correct the issue not a refund below is a copy of your response on the issue that took place prior before in March of 23. So at this point it's not my brows excellent customer service would have been well let's try a different service and maybe give this current service a break or whatever but me as a client should be able to voice my opinion if I see something's not right if I'm paying for a service so if you're going to be in the industry you're going to have to be able to handle it accordingly a couple Corrections for issues yes but if it's keep being brought to you your next resolution is just a refund a customer their money and discontinued Services is very unprofessional so you will continue to loose a lot of customers if you can't take their feedback and correct issues regardless if it's multiple times the problem is the inconsistency and not enough consistency in your services when you're performing the service on the client it should be the same each time I sit in your chair but it has not been it's been a few times where there's been issues and I've posted that below how does my brows look so different in two different pictures it's not my brows it's your product with that post you responded to me it shows what you did with your products just take the accountability. Top picture is what my brows look like from service on March 23rd 2024 unprofessional brow is larger than the other the bottom picture is when they were done correctly majority of my time of service there my brows already a hit but there were some misses at times and Saturday was a miss so I guess I had too many misses that I addressed with a concern and the last Miss was a form of a return of a payment. Picture with both brows which the most recent service look how one brow is wider and bigger than the other one you can see a patch of black or dark color in the middle of the brow like it's fading and this is all within 24 hours the second picture is from a service where my brows was perfectly done by Detroit brow amongst other times I haven't had an issue but it seems like if your client I suggest don't voice too many concerns because if you do your last voice of concern is going to result into a refund of your payment and the discontinuous of service

Y'ALL. I can't remember the last time I had by brows done but Danielle has had a few pop ups in…read moreDetroit so I scheduled an appointment. She is FANTASTIC and I will absolutely be seeing her on a regular basis for eyebrow maintenance. Check out her website for her next few pop ups!

This review reflects my personal experience and opinion…read more Stylist: SHANTI After my initial review on Google, Pretty Brows and Beauty reached out and apologized profusely. They even begged me to return, claiming they wanted to make things right and ensure I left happy. But when I didn't respond to their repeated calls, they changed their tone entirely and edited their response to now claim I was never even booked at their location. This is ridiculous, and I won't let it slide. I have full proof of my appointment--including screenshots of the booking clearly showing their business name, location, and time. I will attach these here. Stop bluffing and misleading people. If you think bluffing and trying to manipulate customers into silence is the way to do business, think again. If this continues and you persist in making false claims without accepting your mistake and If you continue trying to irritate me, I might have to take this an other way. This behavior is unprofessional, and frankly, shameful. This kind of dishonesty is exactly why I won't be coming back. If you care about professional service, clear communication, and respect as a paying customer--look elsewhere. My initial review: I had a disappointing experience at Pretty Brows and Beauty with Shanti. My appointment was at 6:15 PM, and I arrived 15 minutes early. Instead of starting on time, Shanti chose to attend to two walk-in clients while I waited in the waxing room with no explanation. She finally started with me at 6:25 PM--10 minutes late even by the scheduled time. What upset me more was the constant upselling. She pushed for bikini waxing and tried to talk me into facials I never asked for. I know what services I want, and I'm paying out of pocket--I don't need to be pressured into more. The waxing was rushed and sloppy, and the eyebrow threading was terrible--uneven and nothing like what I asked for. I left feeling frustrated and disrespected. I'm sharing this so others are aware. I expect a refund for the poor service. Definitely won't be returning.

I recently had individual lashes and eyebrow tint. The lashes started falling off before I could…read moredrive off. I went back into the shop and she 'fixed' the lashes. By the next day the lashes were falling off and the tint was gone. I wondered why there were no other patrons in the shop when I arrived. Now I know why. Total disappointment. I paid $76 including a tip. I DO NOT recommend anyone spending their time or money here.

The interior of this place is neat and has meditation music playing. I was running some errands in…read morethis plaza going to UPS and had an Amazon return at kohls and I remembered I needed to do my eyebrows so might as well just go here instead of making the extra drive. It was an additional $6 for the threading than my usual place so about $13 but I liked the threading and how it looked after.

Eyelashes. I recently went there on a Monday to be exact to do eyelashes... I'm not sure why they…read morehave an eyelash tech who can't do eyelashes. My lashes started falling out after a day , I went back on Wednesday 2 days later, and today on a Saturday of the same week 50% of the lashes are gone. They charge $32 !!!! I'm going to demand a refund I feel robbed. Why anyone would claim they know to do lashes and don't is beyond me. Beware of this scam place.

I made a lash extension appointment 1-2 weeks ago. I don't remember who I spoke with when I made…read morethis appointment, but I told her it was my first time having lash extensions done and I wanted them potentially done for my wedding in 4-5 weeks. The girl on the phone was very helpful and gave good recommendations. She walked me through the process of lash extensions, talked about the different level, kind of lashes, and if I do like them enough then I should come back in 2 weeks after they're put on to refill them for my wedding. I just had my 1st appointment yesterday & the place is very clean and sleek. I was un aware that if I had contact lenses in I would have to take them out. I didn't know this so I wasn't prepared. The nice lady at the front desk ended up having a spare lenses case on hand with solution! Thank you! Jordan did my lashes. She's great. She walked me through the whole process and was very patient and took her time doing them. We did a D curl with volume 2 classics lashes. I took a nice 2 hour nap when they were being done! They turned out better than I could have imagined! I have asian hooded eyes and my eyelashes are very straight and short. Jordan gave me her best recommendations for my type of eyes and what lash look I wanted. I told her I wanted to try the extensions instead of false heavy eyelashes for my wedding. I WILL be returning 1 week before my wedding to have the filled in

The salon is very sleek and clean. The girls there are very talented, and friendly, Tamia is my…read morerockstar! I totally appreciate how the girls up front never forget that my daughter and I need appointments back to back. Even when I forget to mention it they are always careful not to forget. The only issues Ive come across are the automatic renewal on the memberships...If you don't ask, they won't tell. Be careful to ask details about your lash tech because different techs cost more than others due to different skill levels and thats something I wasn't told about However, they've always been understanding and helpful. Ive sent a few people there and will continue to do so.

FINALLY! I've wanted to find a permanent brow solution since my mid-teens. I've been searching…read moreFOREVER for the perfect artist in Michigan & finally found her a couple weeks ago. No one has ever been able to draw on my brows as well as me so when I say I found the best brow artist in Michigan I mean it bcuz I wouldn't let just anyone do this to my face. The technique I had done isn't microblading but, similar in the sense that its semi-permanent, it's called #OmbrePowderBrows. It will darken over time & in 6 weeks I will go for a touch up. It didn't hurt too bad & it lasts for 1-3 years. I HIGHLY recommend LoAnn, she has a GIFT!!! She can just look at your face & know exactly how your brows are meant to look. She takes her time mapping out your brows & makes sure you are happy with them before moving forward. She is extremely professional & a perfectionist. Not only is she an expert in her field, she is extremely sweet & kind which made a fairly scary process SO much easier. She gives off a confidence & certainty in her skills that puts your mind at ease right away & lets you know your in the right place. Look no further Michigan, you have your "L.A. brow artist" right here!

Update 4/14/25 My latest appointment was for a touch-up. The…read moreservice was impeccable, fast, friendly, and beautiful work. The decor has been upgraded with soft furniture, cozy lighting, and beautiful artwork. LoAnn is still as friendly and professional as ever. It is always a treat to see her and her darling little companion, Chloe. I had a wonderful time getting pampered in a gorgeous and clean setting.

Lisa at Tricho Salon is the only person I trust with my hair -- and I have long, coarse, thick…read moreAsian hair, so that says a lot! I've gotten color, cuts, blowout, k-tip extensions and tape-in extensions from her, and every single time, I leave the salon feeling obsessed with my hair. She's incredibly knowledgeable and works magic with extensions. Both the k-tips and tape-ins blended seamlessly and felt so natural. Her attention to detail, from placement to blending, is unmatched. She also gives honest advice about what will look best for your hair type and goals. Beyond being insanely talented, Lisa is warm, professional, and makes every appointment fun. If you're looking for someone who genuinely cares and delivers amazing results every time -- she's your girl. You can check out her work on Instagram at @lvkhair -- I promise you'll want to book immediately!

I am new going to that place . I found Lama, she is amazing. I love her work in my hair . I…read morerecommend her 100%

Guys, you're going to love this place. Whenever I come home from Nashville to visit my family for…read morethe past 5+ years, I try to make it in here as a walk-in to get my eyebrows done. This mom-daughter duo is always on top of their game. I forgot what they call it but I also get the pore cleansing treatment. It looks like peanut butter on my nose haha sorry it's the only way I can think of describing it. I wish I had the actual name for the treatment. My pores thank me whenever I get it done. Long story short, get your eyebrows done here.

I told her not to thin my eyebrows and she did exactly the opposite. Made them extremely uneven and…read moreshe proceeded to tell me it's because i have long hai

I learned about brow lamination on YouTube and then found Neelam at Signature Brows and Spa in…read morePlymouth, MI. I had brow lamination and tinting and am so happy with the results. My brows were thinning and fading and this treatment gave them color and shape. When I looked in the mirror, I was very pleased with the results. I highly recommend Neelam who not only has great skills, but is a very nice person.

Very clean! Great environment. The work is beyond expected. I've had my lashes done at another…read moreplace and they all fell out within a week, I go almost 3 weeks between appointments and I've never once had this issue. The salon is very clean, very professional and the overall experience is everything it should be.... Relaxing!