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    By Lisa Esthetics

    1.0 (1 review)

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    10 years ago

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    Body Beautiful Day Spa and Salon

    Body Beautiful Day Spa and Salon

    3.4(8 reviews)
    1.7 km
    $$$

    I have been looking for a new place to have my brows done and decided to come here and try…read more Location was easy to find and in a cute little house in a court yard. Upon entering in, I was greeted with a warm welcome and smile (with the eyes of course) The receptionist escorted me to the waiting area and asked me to have a seat and relax as the esthetician was just finishing up with the previous client. The place was really clean and classy. Very comfortable seating! When the esthetician came, she introduced herself and asked for a couple more minutes to sanitize the area before bringing me up. I felt very informed and appreciated that they were taking into consideration of my time. The room was located upstairs which was kinda cool, but I felt it could have been a bit better. Looked dated but other than that, Stephanie was great! She was super friendly and made you feel comfortable. Really wanted to hear your opinion on the work she had done. Very quick and gentle. Very impressed! Came home and my husband confirmed the brows looked the symmetrical! Well done!

    I booked a waxing appointment at this place on 10/25/19 because of all the Google reviews I read…read more(shouldve checked yelp too). The receptionist was friendly. However, I left the place traumatized. I booked a Brazilian. I dont go waxing often only doing it for vacation so it wasn't the first time in my life having waxing appointment. I personally feel the aesthetician isn't sensitive about the customer's(my) need at all. A few things I found uncomfortable. I've never experienced anything like this with other aesthetician. 1.She didn't start my treatment with any communication and didn't confirm what type of Brazilian I wanted. She asked me when was my last time going to a waxing appointment. I told her my last vacation. She told me right away you will be hurting so much because I don't do it regularly. Well, yeah, I know it will hurt.but to start out a treatment with statement like this isn't helping your customer. 2. She asked me to take off my pants. I thought the standard is the aesthetician would give the client a towel and would leave the room and then come back shortly. At least this was what I experienced with other aestheticians before. She just stood there staring at me taking my pants off. This was so strange , she just stood there staring at me. While I was doing so, she made a few rude comments directely to me. Maybe she was older and from a different culture but I felt very uncomfortable. I understand she would see everything eventually but staring at customer taking off her pants in a nice spa? I just never expected this. 3. The aestheticians I experienced before were all sweet and caring. They made sure I felt comfortable especially when it hurt. When I told the aesthetician at this place i was in pain and give me a few seconds for the pain to go away, she started to say " its not my fault , do you know how many times I've done this." "Have you had babies?" If I know how to do it by myself, I would've done it by myself. 2nd, no other aestheticians ever said that to me and made me feel awful that I feel the pain. 3rd, I wasn't there to interview you for the job so I don't care how many times you've done this, especially when I was in pain. What a customer need was some comfort talk and empathy at that moment. I was so traumatized that I actually got up half way and told her to stop the entire treatment. I've never done something like that before. Unfortunately, my experience at this place ended miserably. It seemed like a nice place and I still ended up paying for everything, I didn't just walk out. I would caution anyone who wants a place where you feel welcome and comfortable for waxing. This is NOT the place for you. Wish I could give it zero stars. Even though I paid, I got zero apologies, no comments about how they were sorry I left in the middle of the treatment etc... They could care less. After a week, they replied on my Google review, calling me preposterous and even said I was a racist. The owner's reply showed me clearly where the insensitivity for customer coming from. They even revealed my personal private details of my body on google review. No apologies or phone call directly from the management. Save yourself trouble. Beware of this place. There are many good spas in Aurora.

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    Body Beautiful Day Spa and Salon
    Body Beautiful Day Spa and Salon
    Body Beautiful Day Spa and Salon

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    Hand & Stone Massage and Facial Spa - Aurora

    Hand & Stone Massage and Facial Spa - Aurora

    2.9(12 reviews)
    3.3 km
    $$

    I made an appointment for a specific type of treatment. I was booked in but then was asked to…read morechange my appointment time to accommodate the spa. I complied. I was booked in with an aesthetician who, once I was undressed and set up for treatment proceeded to tell me she cannot do the treatment. After a conversation with the manager, I was offered a complimentary treatment. I declined the offer because I wanted a partia refund instead. a few days later after being refused a partial refund, I decided to call back to book a complimentary treatment and have been ghosted. I was told a manager would call me back and yet I have not been called. Its unfortunate that customers are treated so poorly.

    After years of receiving massages with varying degrees of satisfaction, I have found my spot and…read morefor once I am thrilled that it's a reliable Toronto/GTA chain whose services I can use no matter where I am. My current home location is in Aurora, conveniently located next to me gym (in case I really go down with a bad cramp). I only popped in to find out what their prices were and what I found was a customer focused business who keeps the customer in mind with every offering and service. What's kept me coming back is their monthly membership club service, where you agree to automatically be charged once a month for a basic 50 minute massage (at an extremely reduced price). Under the membership club, you can essentially receive an 80minute massage for the price of a standard 50 minute. *** Fair warning, once you've gone 80 minutes, you will never be able to go back to 50** One great advantage to this location is that there are an endless number of RMT's working here, on any given visit I've seldom seen the same therapists more than once. For my own services I tried about 4 different RMT's before I found the perfect match for me. My therapist (who shall remain nameless b/c I don't you stealing one of their limited appointment times) is fantastic and has easily put me to sleep everytime. The staff here are well trained and extremely professional and friendly, I just had my December massage today and already can't wait for my January one!

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    Hand & Stone Massage and Facial Spa - Aurora
    Hand & Stone Massage and Facial Spa - Aurora
    Hand & Stone Massage and Facial Spa - Aurora

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    By Lisa Esthetics - hairremoval - Updated June 2026

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