Scott and Judy are the sweetest and most helpful people I've met since moving to this area. They…read morewent above and beyond when I went in to get a NY state inspection, and are clearly passionate about their work and about helping others. It only took about 20 minutes and I left with a lot of tips on how to get through the winter and with a smile on my face. Absolutely lovely people. I highly recommend this shop.

My snow tires need to be mounted and they quickly got the job done right and courteous, i am happy…read moreto go there with any car problems and get the job done right

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

They get the jobs done and they do it well. When I asked for tire rotation with my oil change, he…read moretold me my tires could make it through the summer but then I'd need new ones so he didn't rotate them. Honesty counts!

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

Whenever I need tire work in Ithaca I try to get here first…read more Typically i get snows switched out for winter months once a year. I've never had bad work or bad results. These guys have been in business for decades. they seem to know how to run a business and put tires together. I'm not sure if they do any other work besides tires. Waiting room is a bit dark and boring. Could use some love in there.

I recently had an inspection done here. The first time it failed for lights and front tires, they…read morebrought up the cost for just lights through them and it would've been $100, so i just bought my own lights at autozone for $20. The man at the front told me if I brought it back the reinspection would be free. I fixed everything and brought it back a few days later and my car failed for one singular license plate light out (when it has two) even though the place i took it after here passed it with it out. For the reinspection they also charged me $10, when they said it would be FREE for a reinspection. I DO NOT RECOMMEND.

Recently, my car has had nothing but problems due to the poor quality of parts and labor performed…read moreon my vehicle. I found this mechanic a short distance away, and Mike was able to get me into the shop quickly. After the repair, I had another issue, and Mike promptly discovered what was happening. Repaired the problem quickly and got me back to work soon! I highly recommend them since they were so professional and had fair prices.

After an alternator left my son's car dead on the roadway, AAA Northeast recommended and towed him…read moreto Gabriel's. Mike was prompt to call Monday AM and run diagnostics and repair the Jeep on site . Highly recommend Professional and fair prices

We have been going to Taber Street Auto since they were actually on Taber St.!…read moreThey're able to provide much better service in their new location. Staff is pleasant and helpful and, once you're a regular customer and they know you, go above and beyond. Even better they'll give you good advice that will ultimately save you money. Taber is reasonably priced and doesn't charge you unnecessarily for what they don't do. (This may make sense for some. I've had a bad experience.)

Made appointment with Louis for a rear brake inspection. This Taber Auto appointment was triggered…read moreby inspection visit to a local Large Chain auto service location. Scouring local service stations on Google and Yelp I opted for the 4.9/5 390 votes google star, Taber Auto Ithaca NY. A very common feature for each review was the service quality, integrity and kindness of Louis. Louis answers the phone, follows up with each client, told me the truth and fixed my service issue. Today my rear brake job was completed after status updates throughout the morning from Louis. The job was completed under the EOD promise time, and Taber auto also completed my inspection. Louis went further to say he would have passed me before begining the work as my rear brakes were within allowable tolerances. Now I will visit Taber Auto for all of my repairs. A wise mentor once told me, people go where they are made to feel welcome and stay where they are treated well. Louis treated me well and I plan to stay with Taber Auto.