Scott and Judy are the sweetest and most helpful people I've met since moving to this area. They…read morewent above and beyond when I went in to get a NY state inspection, and are clearly passionate about their work and about helping others. It only took about 20 minutes and I left with a lot of tips on how to get through the winter and with a smile on my face. Absolutely lovely people. I highly recommend this shop.

I went in to get my car serviced with Scottie and he is not only a competent and knowledgeable…read moremechanic, but he is very wholesome and honest. Him, his wife, and his son run a great establishment. They treat you with respect and really take care of you. They do not try to rip you off with pricing and you can really tell Scottie and his team are passionate about what they do. You can see from the full parking lot how many people use and appreciate their services. Scottie will be my go-to mechanic moving forward!

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.

Recently, my car has had nothing but problems due to the poor quality of parts and labor performed…read moreon my vehicle. I found this mechanic a short distance away, and Mike was able to get me into the shop quickly. After the repair, I had another issue, and Mike promptly discovered what was happening. Repaired the problem quickly and got me back to work soon! I highly recommend them since they were so professional and had fair prices.

After an alternator left my son's car dead on the roadway, AAA Northeast recommended and towed him…read moreto Gabriel's. Mike was prompt to call Monday AM and run diagnostics and repair the Jeep on site . Highly recommend Professional and fair prices

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

I can't recommend this garage too strongly -- excellent customer service and very competent…read more I had a problem with my Corolla while visiting my son at SUNY Cortland and stopped by Byron's Service Center. They looked at it within minutes of my arrival and saw it was a problem with corrosion on my battery. Cleaned it up and shrugged when I asked how much to pay. Haven't had a problem with the electrical system since.

These guys are awesome. Fast, friendly, reliable service. Definitely recommend this place.read more

I was recommended Taber Street Auto Repair by a neighbor and I am very glad I took his advice. I…read morewas told by a major auto dealer repair shop that my rack and pinion needed to replaced after they had just replaced the steering column. I was already in $600 for the steering column, which did not fix the clunking noise coming from the front end. They told me for another $1300 I needed to replace the rack and pinion. They were supposedly discounting the $600 I already put into the steering column. Basically a $2,000 job. Well, wrong diagnosis! The team at Taber said I just needed to replace the sway bar bushings. I told them to go ahead and replace the stabilizer arms while they were in there. My RAV 4 has 152K+ miles, so might as well for an extra $100 bucks. The cost of the repair was $330--compare that to $2,000 for a misdiagnosed repair. I am also getting the $600 refunded after contacting the repair shop on the original work. Thank you Taber Team and Steve. Fair, honest and reasonable. They have a new customer and I recommend this shop for your repairs or especially second opinions--it could save you big money!

We have been going to Taber Street Auto since they were actually on Taber St.!…read moreThey're able to provide much better service in their new location. Staff is pleasant and helpful and, once you're a regular customer and they know you, go above and beyond. Even better they'll give you good advice that will ultimately save you money. Taber is reasonably priced and doesn't charge you unnecessarily for what they don't do. (This may make sense for some. I've had a bad experience.)

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

Where should I start. They were nice on the phone, but I was not looking for a nice phone call I…read morewas looking for great service, like the kind of service received from Jim Whyte. Jim was the best. But now horrible service. Lets see I took it in for an inspection and a check engine light on, and I left with what I thought might be good service repair....nope! I was charged for a battery I didn't ask for ( $300), and they weren't even respectful enough to put the terminal cover back on it the shroud that covers my motor was just thrown in the back of my vehicle along with the skid cover that goes on the under carriage. then I looked under the hood and also noticed my nice air filter cover was nowhere to be found. And the check engine light was never even fixed, so now I have to pay someone else to fix that. And last of the bigger idiotic crap was they took a half a full tank of gas. So all of this BS cost me 2000 dollars to boot. I would NOT recommend this place to a room full of criminals!! They suck. Worst service ever in my entire life. They should be ashamed of themselves. I miss you Jim Whyte and your kind and respectful service.....