Yelp Review 2026 #98:…read more Located in Luzern Bahnhof, this Bachmann shop is smaller and has less options. It is clean, spacious and well-organized though. They leave you alone and don't follow you around. The only interaction you'll have with a store employee is when you're paying. Which is not unusual in Switzerland. They have the basic chocolates here. Nothing special.

Yummiest matcha in Lucerne and wide selection of pastries! Asked the worker if she could put extra…read morematcha and she did without charging me! They're very helpful here and service is quick. Just wish they would warm up the pastries!

We loved this gelato shop so much that we came back a second time. The gelato is incredibly creamy,…read morerich, and full of flavor. The vanilla was one of the best I've had, and the cherry paired perfectly with it. The Malaga flavor was another surprise favorite and definitely worth trying. If you're walking around Lucerne and craving something sweet, this is an easy stop to recommend. Great gelato, friendly service, and one of our favorite treats of the trip.

Some of the best pastries and coffee I had my entire trip. Friendly service. Nice quiet atmosphere.read more

Yelp Review 2026 #110:…read more This is a bigger and less chaotic location compared to the one close to the Bahnhof. This one has more tourists because it's in a more touristy area. I picked up a few small boxes of chocolates including the cute little piggies. I'm glad an employee warned me some of the chocolates have alcohol because I most definitely was not paying attention. I had a phase when I liked chocolates with liqueur filling and I'm over that phase. They have an area to order ice cream from, an area with a selection of chocolates, a counter where you can order food to-go, and a cafe if you want to sit down and enjoy a drink and food. I noticed in Switzerland, they only have 1-3 employees at chocolate shops. 1 employee if it's a small chocolate shop that also serves hot chocolate/ coffee. 2 employees if it's a bigger shop that also serves hot chocolate/ coffee. 3 employees if they also have a small cafe section. This Heini location only had 2: one was running the cafe section, and one was running around the ice cream section, chocolate and to-go counter. I did wait a while for my two small boxes of chocolates but it's alright. I'm on vacation...I'm in no rush. I'm in Switzerland, not the DMV!

So glad I stumbled across this bright energetic restaurant that serves desserts but also soups and…read morewaffles! I ordered a thick pureed vegetable soup that was a mustard coloured served in a dark bread bowl. It was piping hot with a small pitcher of more soup, like an extra serving! My coke came with a tiny pitcher of lemon juice to add if I wanted.to have a citrus flavor. My waffle was crispy and light topped with fresh fruit: sliced bananas, kiwi and strawberries! Very nice and filling! Check out my pictures below! Definitely would be back! My whole meal was Yummy! Perfect for a cold and drizzling day!

Convenient spot to the train/bus station with an outside patio and friendly service. We stopped on…read morea Sunday for a quick bit to eat before getting to Mt Pilatus. My bride ordered the avocado toast with egg and I went with the same thing with ham instead. They met expectations.

English: The pizza I ordered tasted awful! Even school pizza in USA tastes better than that. There…read morewere also a lot of flies surrounding the people while they eat. The only thing good was the friendly waiter. Deutsche: Die Pizza, die ich bestellt habe, hat schrecklich geschmeckt! Sogar Schulpizza in den USA schmeckt besser als das. Es gab auch viele Fliegen, die die Menschen umgaben, während sie aßen. Das einzig Gute war der freundliche Kellner. Français: La pizza que j'ai commandée avait un goût horrible ! Même la pizza scolaire aux États-Unis a meilleur goût que ça. Il y avait aussi beaucoup de mouches qui entouraient les gens pendant qu'ils mangeaient. La seule bonne chose était le serveur sympathique.

Yelp Review 2026 #99:…read more This is a bigger location in Luzern. It's about a 5-8 minute walk from Luzern Bahnhof and I highly recommend coming here instead of the Bahnhof location. They have way more stuff here and they also carry other brands of chocolates. Not to mention the chocolate wall they're famous for. They have chocolates, ice cream, pastries, sandwiches and savory food. The chocolate wall is fun to watch for a few seconds and you're back to shopping for chocolates. Since this is a big location, you would think they would have employees behind every section but they don't. O wanted to get truffles but there was nobody there. I waited for a minutes but nobody came. So, I moved on and grabbed a bar of chocolate instead and paid for it at the sandwich counter. It's big, spacious even though it got crowded, well-stocked and organized.

This is an amazing place to grab a quick lunch, a decadent dessert, a refreshing serving of gelato,…read moreand Swiss chocolates to bring to your next destination. The staff behind the counters are helpful and patient. The place can be packed at certain times of the day especually because it is at the center of town. You can ask for a token to use the toilet as you pay and you'll find their facilities clean and comfortable.

On a day trip to Lucerne, we stopped by Restaurant Schwanen/Cafe De Ville for a coffee and pastry…read more The restaurant is second floor upstairs, the cafe is in the square outside the front door. Beautiful city, beautiful weather. Outside was crowded so we opted for the restaurant. Gorgeous inside, old school European hotel flair. Great views from windows on the second floor! The coffees and pastry (chocolate croissant) were good. Service was a bit hurried, likely because we were having coffee not eating lunch. Still, a nice experience. We'd go back!

Stopped by here on a Wednesday morning and it was pretty busy. The service was great and the…read moreemployees were all very welcoming and attentive. As in all of Switzerland, it is a bit pricey. The bacon was cooked to perfection and the eggs were fried in butter. The bread was soft and fresh. The latte au lait was strong and freshly made. The views from the restaurant are the best.

Yelp Review 2026 #91:…read more Heini Conditorei is Luzern's very own. I've loved all the conditoreis I've been to in Switzerland. But Heini did not deliver. I had breakfast here which was my first meal in Luzern and it was not a great start but it wasn't terrible either. There wasn't very many places open before 7am in the area. So, Heini it is! Many locals come here reading the newspaper while drinking coffee before going to work - like people still read actual newspaper! I love that for them! The ladies behind the counter were pretty friendly. After looking at the options behind the glass case, we made our selections. Shepherd's Pie: The crust was thick, dense and dry. It was more like a savory tart. I ate the middle part and left the pie crust part. 2/5 Chicken Champignon Pie: This was also mostly crust but it wasn't as hard and thick as the shepherd's pie. 3/5 Luzerner Festtagstorte/ Luzern Festive Cake: From their website: "A delicious chocolate biscuit, filled with a truffle cream, delicately sweet raspberry jam, and nougat flakes". It wasn't too sweet. The flavors were very mild. I didn't get much of a chocolate taste that I assumed this cake would have. 3/5 I should have just stayed with the quiche. I went to another Heini location to get chocolates. They have them here too but I didn't want to start my day lugging chocolates all the way to the end of the day.

We were looking for a small cafe for a quick coffee and snack near the river. Stumbled on this…read moreplace and found it quite decent. Her - my Latte Machiato was good. Not too sweet (even though it had caramel), good quantity and great coffee! The pesto flat bread and croissant was good too, but I expected more from the fresh bakery looking place. His - Found this local cafe shop Heini where the lady barely spoke English but we were still able to easily order croissant and a pizza kinda thing. Coffee Capuccino was great!! You can pay by Visa card. [Category: Her Rating] Taste: 7 Ambience: 6 Service: 7 Value for money: 8 [Category: His Rating] Taste: 5 Ambience: 6 Service: 8 Value for money: 8

Great service. Fantastic location. I enjoyed dining al Fresca while watching people. The lasagna…read morewas so good. The prices are reasonable. My only complaint would be the staff should offer towels since all outdoor seats were wet.

Good ice cream, high prices! A little hard to find as it is away from the street. We used the…read moreoutdoor seating of the adjoining restaurant.