I came out from California to Oklahoma City and noticed my fluids (Oil and radiator fluid) on my…read more2013 Toyota were slightly low so I wanted the fluids topped off. Travis was my service advisor and he took great care of me. He was kind, friendly, and helpful. He treated me like a valued customer even though this was my first visit to this dealership. The dealership was very busy with other cars but amazingly, I was taken care of within 45 minutes and I was back on my way. They are very efficient and very customer service oriented. I am only out in Oklahoma for a few months, but I will definitely see Travis if I need additional service while I am in town. He was so easy to work with, and they topped off my fluids at no charge. Thank you Travis and Fowler Toyota of Norman!

I recently moved to Mustang, Oklahoma from Las Vegas , Nevada for early retirement. My son…read moresuggested Fowler Toyota for Service and we dropped off my 2010 Toyota FJ Cruiser for oil change , other services , and inspection. Ricky Toumbs was my Service Advisor and he was very nice and informative. He contacted me about other repairs and services that were recommended and sent me a form to check off what I wanted done and what I didn't want to do at this time with prices for each item. It's not cheap getting things done at the dealership , but Ricky gave me a Military Discount and good price for the items I had repaired or serviced. I went to a 4 wheel drive service shop in Las Vegas before I left that was highly recommended and had good reviews. Well turns out they broke a bolt from my skid plate and others were missing and didn't tell me and I only had one bolt holding it on for my drive from Vegas to Oklahoma with my SUV loaded and a hitch carrier mounted on my rear bumper with a heavy box on it. If that one bolt would've came off while I was driving 70mph down the highway I most likely would've crashed and been injured or killed ! Unbelievable ! So , those thread holes had to be rethreaded and one broken bolt in frame had to be drilled out and rethreaded. Synthetic Oil Change , PCV Valve replaced , 4 wheel alignment , 4 wheel drive service ( change gear oil for front and rear differential , transaxles , and transfer cases ) , rear brakes and rotors , after Taxes and Discount came out to $1001.00 . I was figuring about $1,400. Yes an expensive trip to the dealer , but I do recommend seeing Ricky at Fowler Toyota. My son had already told me about some bad shops in the area so it's good to know someone who already knows about those places. I'll be back in the Spring for a Tuneup.

So I bought a van from an out of state dealer and I had them meet me at Profix when they brought it…read moreto me to sign papers because Profix will do check up on the car for $140, make sure I'm not buying something with hidden damage or issues. Philip was AWESOME and took care of me, showed me where there may have been damage and gave me a full report in an hour. Not only that while I was on the call with the sales rep from the out of state dealer negotiating based on what Philip and his guys found, Philip actually went out and double checked something on the car and gave me his thoughts while negotiating. I wouldn't have bought the car without his help. And he let us sign the papers in the waiting room, even printed out some copies of paperwork from the out of state dealer to help us. All this to say, in my experience they are honest, well priced and very helpful. If you need a trustworthy, go to auto shop, this is it. Rylee also is awesome and has always taken care of me and gotten me asap, and has great knowledge.

We had to have our car towed to the shop and they made sure to keep us updated on the repairs and…read morewere incredibly honest and professional. We will be taking all of our cars here in the future!

Excellent Customer Service. Polite. Respectful. Patient. Understanding. They were more than willing…read moreto work with insurance but my insurance ended up thinking they wouldn't because they didn't change the rates on the document on their end before sending it to my insurance company. Which this whole deal that I had to deal with was because of my insurance and not the shop themselves. I dropped my vehicle off November 18th and got it back on December 13th. Again, not because of anything the shop was doing, all because of my insurance. The soonest moment I'm able to, I will be switching insurance companies. I had been backed into in September and so my trunk got all dented in. Both Office People were excellent! I didn't really speak to the mechanics or anything but they did a great job as well. Paint is perfect. Looks like nothing ever happened!

They gave me a collision repair quote last week, and when I called to schedule a for repair, they…read moretold they don't do body repairs anymore. Why would someone go through the quote process with me if they stop doing those repairs a few days later? Kinda shady

Brought my 2000 Camaro into "Sooner Auto Service" in Norman at 2132 West Main .....and so very glad…read moreI did! "Sooner Auto Service" Is an Awesome Garage! Extremely: Friendly, Quite Knowledgeable, Very Prompt and Very Reasonably Priced! I was Quite fortunate to have "Tim" as my Service Rep! "Tim" gave my Camaro & me Top Drawer Service! "Tim" was Great and again Quite Friendly, Quite Knowledgeable of what was wrong with my Camaro and fixed it really fast! And last but not least the price was quite affordable! "Tim" & Sooner Auto Service have a lifetime customer!

Stay far away from this place. I went and got my air conditioner fixed. They charged me $600 for 2…read morelines. They only fixed one line went back in 2 weeks because it stopped getting cold. Which it could have been sooner. It was rainy so I didn't use my air conditioner. Go back for them to fix it. And now he's saying, it's the compressor and while I'm in the waiting room. Another guy that they fixed his air conditioners stopped working too. They are a joke. Stay far away from this company.

Took my 2019 Blazer in for a second opinion. My car was jerking or shuttering really bad, like it…read morewas going to die. The first place we took it was to a Chevy Dealership and was told the transmission was bad and needed replaced. They said it would be right under $8,000. for a new one and $10,000. if it were to be rebuilt. Took it to 4-way and they checked it over immediately. They called us back within the hour and told us it would only cost $300. Apparently, Chevrolet has a problem with this issue and released a service bulletin about it. All it needed was Shutter-Stop. They are changing the transmission oil and everything! They are super professional, HONEST, and extremely pleasant!

Was not very impressed with the people that I dealt with in the office I had to take my truck back…read morethree times one of them was because they sheared off one of my O2 sensors from ripping the transmission out, so I took it up there for that realize that they shared two O2 sensors they get them fixed as they should. I took the truck back because they didn't put the transmission bracket bolts in. I had a bad vibration going down the road that caused my seals to blow from everything wobbling going down Highway nine I had a problem with the truck dropping out of reverse in the winter I took it back to them and they said it had no problems I have other vehicles that need transmission work, and I will be looking for elsewhere to take them. my truck is still under warranty. It's almost not even worth dealing with them again. Not to mention I paid $2400 to have it rebuilt. And I worked my butt off during the summer to get it ( high school kid)

Excellent Service along with great personal advice about what would be the best repair service to…read moresafely put your injured or sick vehicle back on the highway to live a longer life. They really do take their time to inform & educate their customers. The guarantee behind the sincerity to do the best repair & service to their customer's is something that has been trusted since they have been in business in this remote rural area in Patrick County located on Heidelbach School Road approximately less than a quarter mile from the intersection of Union Bridge Road 623 which is 3 miles north of Fairystone Park. Thanks for such service Y'all !!

I've been coming here since June last year. I love how thorough they are. They seem honest and…read moreactually care. Also their prices are very reasonable.

On my way from Denton, TX to Des Moines, IA my car started to lose power and began running…read moreterribly. I limped into Purcell on an early Sunday morning after Thanksgiving. Obviously, there were not repair shops open. Monday AM I started calling around and finally landed on Elliot's. I explained my situation to Robbie and he said he'd "move stuff around". Rolled in to his shop around 8:45AM and he had me out 40 minutes later. I was stranded in Purcell and Robbie came thru for me. He was just plain AWESOME. The repair was fairly simple: bad plug & coil. He charged me $127. Couldn't be happier or more grateful.

He's worked on our car, he makes sure it's fixed right when he does a job, Robbie is easy to get…read morealong with & so is the woman in the office I recommend this shop to anyone needing a good mechanic.

Greatest and most honest mechanics in Norman ok. Every time I've taken my vehicle in to them they…read morefix the problem and don't try to add more to it than what is truly needed. Highly recommend to everyone. Only place I will take my vehicle for repairs they go above and beyond for a customer. Thanks guys.

Took my car in for repairs - Matt was not upfront about impending charges. When I asked for an…read moreexplanation of charges over the phone. He said come get your car and hung up on me. He stated the car is fixed and the bill amount was irrelevant. Beware !!!!!!!!!!!