Awesome alterations done here - such a professional job! Val did way better than I ever expected!…read moreDaughter was so happy with the end result! Came all the way from out of town - 4 hours drive to get the alterations done here BUT IT WAS SO WORTH IT!! So glad we got the work done here! I trusted Val to work on my daughters fancy grad designer dress - the ones that cost a lot & you have to be sure you put the work into good hands. Val has so much experience working on fancy dresses that you know she's going to do it right the first time! She did awesome work! Val has such awesome attention to details - it's all the little things that count and make such a big difference in the end result! No cutting corners! She really cares about your dress & puts her heart & soul in it. Blown away by the workmanship & dedication to excellence. The dress looks so good on my daughter now because she made it fit perfectly on her with the alterations. Grad dress: by a designer label dress so you really need someone who knows what they're doing so you don't end up with mistakes on your dress! Well, Val sure has tons of experience working on all those fancy dresses and it turned out awesome! My daughter was so pleased! Alterations done: Shoulder straps had to get taken in/shortened by an inch. You can't even tell it the straps were altered because she did such a nice sewing job. The hem was shortened about 1.5" - perfect stitching/hem work- big poofy dress with the crinolin etc. and it was no problem for her! Bodice work-got the front of the dress looking so good - it fits her so well now because Val has so many sewing hacks & made the dress fit her body like a glove! Perfect fit! Inserted an extra layer of mesh in the current mesh panel in the very front of the dress & made it look modest - and you can't even tell she did it in the sense that the seams are so nice & clean; no puckering or anything like that. Such beautiful work on the very front of the dress! Trusted her to work on the delicate areas! She did a perfect job the 1st time around! Back clip by zipper area needed readjusting because when they made it, it wasn't aligned properly - but Val fixed it up no problems & now it doesn't pull the dress from the side/got rid of the tug in the dress! Val has so much experience working on fancy dresses that it felt good leaving the dress in her hands/care because you know she loves what she does. I would definitely come back here should I need any more alterations! Absolutely recommend Val's Alterations - skill can't be beat! And she accommodates your personal needs and makes it to how you want it! Thank you so much, Val! God bless you!

Val is the most amazing person doing alterations around! She completely changed my wedding dress to…read moreexactly what I wanted. She saw me multiple times and accommodated me as I'm not from Kelowna. I am so happy with my dress and everyone at our wedding loved it!! I got so many compliments on it. Thank you Val!

I brought in two pairs of PJ pants that had large complicated rips in them, and she said it would…read morebe $30 each to do them - I said yep, charge me whatever you need to, I realize they're probably not worth that but they're my favorite pairs so I don't care how much it costs. Give her two weeks to fix them, come back and they're not done. She says it would be expensive so they didn't do them ... ? Much more annoyed about them completely wasting my limited time to get stuff done than any amount they would have charged me.

Olga does exceptional work, she can alter anything. She's lovely and very professional. Christine.read more

Sam is wonderful and the team is up to any task regardless of how difficult or obscure it may seem,…read morethey made a up a beautiful new cassock for me, I am proud to wear it!

Sam is a Master Tailor, knows his craft from design to making full garments to alterations. I've…read moreused him for years, with a pretty wide variety of clothing and I've always been very satisfied.I would highly recommend him.

Excellent quality workmanship. I had 3 pairs of pants hemmed, sleeves shortened on a jacket and 2…read moreblouses. The owners were very professional and friendly. I would definately recommend their services.

Store hrs say 9:30 opening ... Waited 15 min with other people as well then left phoned at 10 am…read more They said oh sorry we had an appointment so we're later. No way to do business.

Great service and fast work. Always very helpful. Very friendly person to work on a project with.read more

Sophia was amazing! She adjusted my daughters Grad dress ( which was layers upon layers of…read morematerial) shortening it and adding a bustle. Her work was flawless, and her recommendations about how it should be sewed were so helpful. Sophia also was very kind and patient. I have, and will recommend her for any and all alterations. :)

Mary was wonderful, very helpful and friendly. Peter on the…read moreother hand was rude, and gave off an angry entitled energy. I would not recommend going here to get any professional documents or books created or printed on short deadline.

Mary was very helpful regarding my inquiries via email and gave me some great feedback on my…read moreproject before submitting it!

Great service... and quick!!! Reasonably priced. Staff super friendly and go above and beyond…read more Had our printer serviced and they cleaned inside and out... looked new when we got it back!!

This business phone number has changed, I'm sorry I cannot tell you the new number, however the…read morenumber listed now belongs to Flooring Canada Kelowna's Insurance Division. Thank you

Outstanding care and exceptional workmanship! I would drive 100 km to use this service! Created a…read moremiracle on a white silk dress! Created another miracle on a white sofa cushion! Will not go any where else!

Absolute RIP OFF!! I took in a men's long sleeve button down, by Hugo Boss. Ofcourse they lost it,…read moresaying they gave it to the wrong person and for me to be patient because the person who got the wrong shirt will probably bring it back. 4 months later, the shirt still has not been brought back and so I asked them what they're going to do about it. Long story short, all of a sudden there is a policy that they are only responsible for a value up to $50.00 and which is only available in a store credit!! Really?? Do you think I'd actually reuse them or trust anymore of my designer shirts or pants to a business that can't even keep track of one shirt? All I've gotten is 4mths of the run around and a cop out excuse that they're not liable. DO NOT TRUST THEM WITH YOUR VALUABLE CLOTHING!!