This was a very bad experience with customer service at the front desk once I had feedback. Do not…read morerecommend. Bad card stock, edges looked like a very poor cutting tool was used. And edges were bent. the woman at the front didn't focus on my issues and became defensive towards the fact that I was less than pleased with the product. Even if a client is upset about something, you should try to right it. Not argue with the client, instead focus on how you can do better. As a business, you will from time to time have feedback and hear that the product is just not up to par. They don't provide proofs except upon request (which was not communicated until after the job was done) so there's no way to know what you'll get until it's done. proofs aren't just for client to review before print begins, it's to protect your company do you don't lose money through printed product not purchased. Always request a proof if you're working with this company. But the cutting job was not good either.

Tyler was very communicative about my print request. He explained the details to ensure that the…read moreend product would be completely satisfactory. He was able to have the print items delivered in a timely manner. They are very professional. I would use them again. The billing department needs some training. Overall, this was a wonderful experience.

Quality is what I needed and found! Thank you for printing so many different products for us. From…read morethe Save The Dates right up to the labels for the bottles at our wedding. I am very pleased with the quality and services received! Thank you for impressing me!

After 15 years of dealing with different printers to print artwork all over BC, its safe to say…read morethese guys have done the best job with printing my newest set of tattoo flash, they were easy to deal with quick and did a great job, will definitely be a returning customer

Just the worst customer service possible!! Why cant a person just get a straight answer and not the…read morerun around?? I don't think they are really a printer or sign manufacture, looks like they are set up for printer sales. And weak at that.

From the owner: CanCADD is the largest and most comprehensive Drafting/Plotting Supply and Services Company in the…read moreOkanagan/Thompson/Kootenays. CanCADD is a complete Reprographics facility that provides the fastest, highest quality and most reliable service East of Vancouver and West of Calgary. We are also extremely proud to be a Graphics Elite partner with Hewlett Packard and to be the only Hewlett Packard VIP DesignJet authorized dealer in area.

My package from Toronto arrived at the UPS store in West Kelowna on December 24, 2025. My friend…read morephoned on December 27th and they denied having it. Without warning my friend went to the UPS store today and there it was, clearly labelled and packaged.

Very clean store. Staff seems to have been there forever. They are very knowledgeable.read more

Exceptional consistently excellent customer service at Postnet. Staff are great and very helpful.read more

Fast friendly service, whether your shipping or printing this place is your one stop for all your…read morebusiness needs