PAFCU is the best credit union in VA! Hands down! They have so many options for account types and…read morefor credit building. Their customer service however is just unmatched! Jamie always helps me with any issues. She is so kind, intelligent and efficient. She is what keeps me a member! I always use the Petersburg branch but Taylor at the Colonial Heights branch is a doll too. Just great customer service all around. They really care for and appreciate each and every member! Highly recommend PAFCU!

From the owner: We make sure people can get financing for reliable transportation to and from work. We look at…read moremore than just a credit score. Our members come first.

I called this location before coming to get some additional questions answered and to ensure I had…read moreall of the necessary documents in hand when coming. Jolene, the Branch Manager, assisted me over the phone. She had a pleasant voice and demeanor and seemed to be smiling as she spoke with me. This is a small location compared to some that I've been to in other states. It's located in a shopping plaza. There's ample parking. I must have come at the right time as it was easy in and easy out. Elizabeth appears to be a quiet, reserved, young lady. Don't worry as she will open and talk to you and ensure that your questions are answered and needs met. She was able to assist me with my account, as well as clear up some incorrect information I was provided from calling the call center/toll free number. I appreciate the time she took helping and the friendly conversation. It'll be nice to see additional locations opened, especially in the central Virginia area. The locations on Virginia seem to be spread out, whereas in northern states like Pennsylvania and New Jersey there's literally one on every corner or so it seems. They're closed on Saturday and Sunday, so they truly have banker's hours. If you are current military or a veteran, let them tell you what they have to offer. Stop by and you won't be disappointed. Elizabeth will be happy to assist you.

The staff s vey friendly and helpful. Easy to do business here. Such a nice feeling and in a…read morenational bank, too!

Providing this review based on a recent experience I've found shocking. I've had an account with…read more1st Advantage since before I could write a check, 21 years to be exact, and have always been satisfied with the level of service. I no longer live in the area and decided to try vehicle financing through 1st Advantage versus going through whomever the dealership is incentivized to use. I'm not sure of others experiences, however every purchase I've made, the lender approved and took care of things in the moment to where I'm able to leave the dealership with the vehicle in one visit. Apparently 1st advantage does not. I'm quite disappointed that in 2023 my financial institution has to mail a check across the country, with the amount of money they stand to profit in interest. How is it others can solve and provide this level of service same day? I'm uncertain the disconnect, Lisa who has been helping me has been extremely accommodating with what she can control, but I'm highly disappointed in this experience with 1st Advantage. As someone who is also in the home buyer market, I can't imagine success in this area either as a lender...

I have been dealing with this Credit Union since the 80's, when I retired from the Army. In all my…read moredealings both inside the lobby and the drive through as well as loans for every vehicle both my Wife and I have purchased, we always have it financed through this Credit Union. When I enter, I am greeted by my name and given the attention I need to my satisfaction. Everyone always extents courteous service and sometimes goes out of their way to help me. I fon't consider myself a number, but a cherished person to be waited on. I highly recommend this Credit Union to for their banking and see what I mean. Thanks to all of you for a job well done.

Laura at the Hayes branch made opening an account easy and painless even with the complicated…read morebusiness paperwork I had. Look forward to working with them and getting away from the bigger institution I'm at

From the owner: Be happy, healthy, and financially wise with BayPort Credit Union. From the shipyard to backyards,…read morewe've called Hampton Roads home for more than 90 years.

PCB...What a great bunch of folks! They have new or used auto loans for 5 years at 1.9%!read more

I switched to Townebank about a year ago and have not regretted it. I've been given good advice as…read morefar as how to deposit my money and am now earning a great interest rate on my savings account. Highly recommended.

From the owner: TowneBank opened in 1999 and is now one of the largest banks headquartered in Virginia. Founded in…read moreHampton Roads, locations now stretch from the coast to Richmond and central Virginia, and in North Carolina from the Outer Banks to Charlotte. Our bankers can help you with both business and personal banking services. Along with our talented and experienced bankers, the Towne family of services includes mortgage, insurance and investment specialists who can help you with all of your financial needs. Throughout our growth, we have never lost sight of our roots: local decision-making, community leadership, volunteerism, philanthropy and a culture of caring.

My family has been with Towne Bank since 2012, when we moved to Williamsburg, Va. Being from a very…read moresmall town in Virginia, we sought the same in our banking. Towne Bank has extra ordinary customer service and most of what we need done is taken care of over the phone! Their customer service goes beyond in person and on the phone! I've always wanted customer service first with any business and Towne Bank's got it!

I would like to give this establishments zero stars. I would highly suggest don't go to this…read morelocation. I went in to cash my paycheck and they gave me a counterfeit $50. I had realized it was counterfeit because my bank wouldn't take the bill. I was advised by my bank to return it back to this bank. I went back to inform them it was counterfeit and didn't do a thing. A manager had told me there was nothing they could do since I left the bank. I had to speak with a general manager because something didn't feel right and was denied. The manager didn't tell me when the general manager would be available which tells me something was off about the whole situation. The manager I spoke to didn't even bother to tell me her name.

It's not me to leave a review on a bank But leave it to…read moreDexter,stand up guy and enjoy banking with them because of him