1. C&H Pharmacy

    1. C&H Pharmacy

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    Los Alamitos, CA

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    C&H Pharmacy

    5.0 (15 reviews)

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    CVS Pharmacy

    CVS Pharmacy

    2.2(72 reviews)
    0.6 mi
    $$

    I shop at CVS frequently and am an ExtraCare member. Fortunately, I have three CVS locations to…read morechoose from, but I often stop at this store because it's conveniently located on my way home from work. On my most recent visit, I arrived at approximately 9:42 p.m. knowing the store closed at 10:00 p.m. I only needed two items and intended to be in and out quickly. As I entered, I noticed Todd standing by the partially closed entrance doors, which I understood as a reminder that the store would be closing soon. Within a minute, Charlotte made an announcement that the store would be closing in 15 minutes, which was perfectly reasonable. What made the experience uncomfortable was the repeated nature of the announcements and the overall atmosphere. While I was searching for an item, Todd remained near the entrance and appeared to be watching me closely. A few minutes later, another announcement stated the store would be closing in 10 minutes. Since there were only two customers in the store, the constant reminders made me feel rushed and unwelcome. When I couldn't locate one of the items, I showed Todd a picture of the product. He told me the store did not carry it and that he had never seen it before, despite the item appearing in CVS advertising. Unfortunately, this is not the first time I have visited this location looking for advertised products only to find they were unavailable or not stocked. As closing time approached, additional announcements continued. By that point, I was hurrying through the store trying to locate products that were not available and felt increasingly stressed by the repeated reminders. At checkout, I overheard Charlotte explaining to another customer that employees have difficulty leaving on time when customers enter shortly before closing. While I understand the challenges of closing a store, customers who arrive during posted business hours should not feel as though they are inconveniencing staff simply by shopping. I also want to note that customer service at this location often feels unfriendly. Todd has never greeted me with a smile during my visits and frequently appears unhappy or disengaged. There is also a manager who is often working evenings who has come across as similarly unapproachable. When I ask for assistance, I often feel as though I am interrupting or burdening employees rather than being helped. The combination of limited product availability, difficulty finding advertised items, and consistently unwelcoming customer service has left me questioning whether I will continue shopping at this location. I hope management will consider this feedback and work toward creating a more positive and customer-friendly experience.

    This is a terrible terrible terrible store due to the intentionally unhelpful workers who clearly…read moredon't like people, especially the young girl cashier with the eternally furrowed brow. My experience centered on the supposedly 1 hour photo. Ordered at 4, arrived close to 7 and photos still not ready. Girl tried to avoid helping and went to unpacking boxes. Approached her and she checked computer and asked when I need the photos. Obviously tonight if I wanted them within 1 hour. Bunch of people needed a real cashier that Goofy and Goofier ignored. Eentually I got my photos. Boy tries to ring me up and I inform him I paid online. He says, "no you didn't." Like what?? He scanned the photos, saw that I paid, and handed them to me. Like why would you assume I didn't? Jeeeeeeeeeeez please avoid this terrible place.

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    C&H Pharmacy - pharmacy - Updated September 2026

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