Did you know that you can get your knives sharpened here with NO appointment and no long wait…read moretime!? Just stop by the Resharp kiosk. Traditional professional sharpening can be a pain with a long wait time. But with Resharp it's now more accessible + quicker to get your knives professionally sharpened. Just ask an associate & the machine sharpens each knife in about 2 mins.

I always have a good experience when I go there. The employees are knowledgeable and helpful. The…read morestore is very clean and organized.

Great service, great attention to the customers. Thank you for your help. This is my go to place…read morefor everything.

Our household genuinely puts a lot of effort into first spending our money on M&M Hardware &…read morebusinesses like it whereby being one of our local mom-n-pop family-ran type of stores which everyone should be supporting before the large chain stores However, it came to our attention after having called M&M that there's now some incompetent people working for them. We had previously bought an item from their store, which from a lot of searching, was the only place who had that particular brand and model of it. Since me & my husband are disabled & cant drive 11 miles into town to stop at M&M Hardware to see if they still have the item, we found that M&M has a online site where we can search through their items & purchase them. We ended up not being able to find the item we searched for but like with many other sites that this happens on, we figured it was just a matter of us not using the right keywords for it to come up in the search results. So my husband called their store & a man answered, my husband told him the problem, & the store worker said he knows nothing about their online site. We were shocked that employees wouldn't even know anything about their own website where customers are obviously going to be visiting & would be having at least GENERAL questions that employees should be able to give direct answers. Regardless, the store worker told my husband that he "just needs to come in to the store & can look for the item that way" My husband politely informed of him being paraplegic & unable to navigate his wheelchair into town, & also wouldn't be sensible to drive all the way in to the store just to see if they have an item when a store worker could see if its listed on their own website where we could then view it ourselves & consider purchasing it. Immediately after finishing saying that, the store worker said "cant help you" & then we heard a beep sound whereby shortly afterwards that was followed by the sound of the call having been hung up on us. We tried calling back 3 times until finally someone picked up the phone. It was a lady who we told her of the situation that we just experienced & although she was very polite, she downplayed the instance & then proceeded to tell us that she also didn't know anything about their own website & she would have someone else call us back. Well that issue was never resolved however we did find a few items on their site, placed 3 separate orders, and then had nothing but hassle with the orders. Was able to get a family member to pick up the orders for us. The 1st order was picked up but then we kept receiving notifications for a few days that we need to pick up that order. The 2nd order was picked up and tried to pick up the 3rd order however after our family member got there he was told they have no record of the order. They were even informed of the order showing right on our account at their website and we also have the email confirming the order. We're tired of the hassles, and after we purchase the last couple items that we have to get there because we cant find it anywhere else, we likely wont be buying anything else there

I was having problems with my riding mower this spring .....cutting and steering . Jonathan came…read moreout inspected the front end and mower deck . after the old parts were replaced and serviced , my mower has been back running great all summer. Thx to Jonathan and his office staff .

I a tuneup trucking on my Husqvarna riding mower. The response was quick. The tuneup was good…read more However, they told me I knew spindles and a complete rebuild of the mower deck. They told me that was gonna cost over $700. online and new spindles new blades the hardware was available from Walmart for $61. I asked O'Neill why their price was so out of line. Your answer was that the price for the parts wasn't their price but the price that their supplier charge them. Obviously they need to get a new supplier. from Walmart for $61. I asked why their price was so out of line was that the price the parts wasn't their price but the price that their supplier . Obviously they need to get a new supplier. I also asked were working on the tractor to reinstall the I was told that that was not something they do because they didn't know how to do it. It seemed to me that long bolts four holes in the and nuts was not

In this day and age of Amazon Prime and big e-tailers, the only benefit of using a small locally…read moreowned independent power equipment dealer like this is for the support they offer after the sale. Town and Country Lawn and Garden offers no such support and actually made it considerably more difficult on me to get product defects dealt with and addressed. I recently moved to the area, decided to check out Town and Country as they were the local power equipment dealer. Within days of learning of their existence I purchased a $600 Stihl chainsaw from them. There were some red-flags during the purchase process, notably they had to get a tech from the back to even sell me the chainsaw. The tech also kind of threw out cliche phrases and some outdated preconceptions about the m-tronic feature of the saws I was looking at. Still, I decided to go through with the purchase. Right out of the box the saw gave me issues, demonstrating well-documented hot start issues. I battled the saw for 6 days in the woods trying to work through the issue, resetting the "computer" and trying different starting and cool down. procedures. After exhausting all avenues at home I begrudgingly brought it back to the dealer, abandoning the work at home I needed to get done. The lady at the counter was immediately defensive offered zero reassurance that they'd get me taken care of on this $600 saw I bought from them less than a week prior and yet to get a single day of proper use from. She brought a different tech out from the back to hear about the things Id try and the exact symptoms I'd experienced. I was VERY careful to explain the exact way to replicate the problem reliably. I didn't want to get a phone call a week later saying the saw "worked fine for them". Long story short, they failed to fix it. They initially misdiagnosed it, blamed Stihl for sending the wrong part and even at one point tried to put an outdated version of the m-tronic control unit on the saw and give it back to me. That plot was thwarted when the Tech Supervisor at Stihl realized I knew the difference and would be able to tell they put the wrong part on. All the while, Town-Country never called me to update me. I had to either call them, or call Stihl to get updates. T&C actually told me at one point they simply did not have the time to call their customers with updates. That's really all you need to know about this place. Eventually Stihl asked Town-Country to refund me so they could get the saw back to R&D to figure out what was wrong. I decided to roll the dice on another Stihl, and bought the same saw from another dealer a little further away. That dealer has been much better to deal with and I've already bought several more Stihl products from them without issue. Avoid Town & Country if you value your time and money. I can only imagine the headaches you'd have with them if you bought a tractor or bigger piece of equipment.

Purchased $400 Twin bagger for cub cadet lawn tractor. In spite of bringing manual with me, which…read moreincluded part/model number of the bagger, the counter guy at T-C insisted the bagger he was selling me was the correct model even though it was different from the cub cadet manual. You guessed it. Wrong bagger. If you have an older model cub cadet (mine is 2009), the current model bagger won't go on. Instead of going back to town-country, I phoned cub cadet, they are sending me the correct parts for free -- not paying for shipping either. Kudos to cub cadet. In the end, I got the problem fixed free, but the delays, the time on the phone, the rudeness of the town - country employee, etc. are the reasons I give only two stars. I don't even know what I'm giving them two stars. I had a lengthy discussion with this T-C employee about whether the bagger he was selling me was the correct one, he assumed I needed it installed by them instead of me installing it myself (it's an easy install), whether I knew the year of my tractor...he was very condescending/rude and he treated me like I was ignorant. Be ready for that too, ladies (there were other men in the store and he had a distinctively different communication style with the men than he had with me). Next time I need parts or accessories for my cub cadet I will go to a different distributor.

This is a pretty standard WS, if a bit small. It's got the same huge variety of stuff you've come…read moreto expect. It's held back a bit by some snippy associates who are more interested in closing the store 30 minutes early than they are in helping people. (This is not an isolated incident, and I'm not taking about 5 mins before close...) I still shop here and still like this brand. Give this one a try and add your review.

After learning that I needed a dark storage container for my new purchased Zeke's coffee beans over…read moreat Betsy's ice cream I decided to stop in here. They were having a cooking class for children going on at the time of my arrival but was able to get some help with my search. The lady was very friendly and helpful and showed me a stainless steel jar with a press on it that could keep my unused coffee beans airtight so they would retain its freshness. She explained that if I open a card I'd get 20% off this purchase and then after making the first payment will get a $20.00 gift card which I could use to get another. She highly recommended it from brown sugar as well. How many times I have tried and tried everything to keep it from hardening. So I purchased one and will get another one when I get my reward. Williams-Sonoma carries top of the line kitchen small appliances,utensils, and everything you need for your kitches as well as cake mixes from Georgetown cupcake. Yes, Georgetown cupcake is another chain we don't have here but I have been to the one it Atlanta and it is very good! They have all types of cookbooks some of which you could get cheaper elsewhere and some American Girl literature. While I was looking at the coffee presses and grinders I saw they sell in round tins "Iffy" coffee beans which you can only get at the Carnegie coffee company! You can even purchase different roasts as well as decaf. I didn't bother to check the price on these but am glad to know there is someplace I can this coffee to brew at home. I saw various candies available for sale as well. Williams-Sonoma has only two other locations in the PIttsburgh area the others being at Ross Park mall and Shadyside. By opening their card I get into their rewards program which I'll find out more about later. The saleslady told me about the classes and normally when a new cook book is launched they will focus a class around that. Meantime I was happy with my purchase and discount so will see how well this container will keep my coffee beans fresh. She did advise me not to ground them all at one time. Rather grind what I need for my coffee. Good tip!