I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

The only auto Repair garage that I let work on my Honda Great garage and Great…read more people Give It a try

I've lived and traveled around quite a bit to see the broad spectrum of auto industry services…read more.. and this is, hands-down, one of the best automotive services I've been fortunate enough to experience. Very transparent, friendly, and they don't push service recommendations on you like other places in town. They'll tell you if something needs your attention and work with you on what to do. I think tire repair is one of few things they don't do--(just double check). Basically, if they worked on other auto brands--I'd be servicing all my vehicles here without question.

This was the most disappointing service I have ever received; I had high expectations for this shop…read morehowever due to the nature of my issue with a new SAM Unit and they were not unable to resolve the issue after trying to reach the service manager and was never able to speak with him or get a call back my car issues has not been resolved, spent thousands of dollars without a solution.

I honestly had a great experience here, I was told by a friend a long time ago to check them out,…read morejust never really had a lot of time until recently. I go to the Dealership to get my oil changes only, recently when the dealership did my oil change, I let them know my taillight is malfunctioning, I asked them if it was only the bulb, when they came back to me they said they needed to replace the whole taillight for almost $500! That was insane I trusted my gut and went to Eurobahn, I asked them if they could check it out while they were doing the alignment for my car, all it needed was the bulb being replaced, the light is gone. I told my advisor Felix I want everything up front no bs, if it needed to be done I would've done it, but Felix literally saved me hundreds of dollars to not fall for that. From now on I'm getting my services done here. Dealerships are ripping people off. I had a great experience here everyone is kind.

went to Walt's to fix x the ac in my car. They were super friendly and efficient. They were done…read morebefore the estimated time I was given. Was told they had the best prices/quality around on facebook.

They are very responsive and quick to repair my car. Fair prices and guaranteed work.read more

Words can't say enough about the quality, value, courteousness and professionalism of this shop…read more They deserve 10 out of five stars in my book with my truck. Donnie, Riley, mechanics and crew what a fantastic job and experience. My family, including myself will go nowhere else now for auto repairs. I highly recommend anyone in the area needing an awesome fantastic auto mechanic shop. Your best bet is with Twin City automotive!!! These guys went to bat for me against an awful Ford dealership and won. I had battled this dealership for over a year. Donnie drove an hour away just to pick a check up that day so they get started on my repairs. I don't know any other shop that would do any such thing. The only thing I can say about communication is top notch. I am so grateful to have a family valued shop that cares just around the corner.

Very friendly and fast service! I came here for the first time today for an oil change. They had a…read moregreat coupon on the website. I took the time to bring me out to the shop and let me look underneath my car and asked if I had any questions. The staff was very friendly and accommodating. I will definitely visit again.

These guys are the best! I needed a major repair, and they were completely transparent, honest,…read morethorough, and respectful. Mike took my car on multiple test drives to be thorough, educated me on preventative maintenance (I know nothing about cars), and was very honest about what repairs needed to happen ASAP and what could wait for financial reasons. Overall, they were great guys to work with, and I will continue to trust them with my car. Rattle & Hum provides excellent value for their service by working to get reasonable prices on parts and being straightforward with their customers. As a young woman who doesn't know much about cars, I feel respected and know I am getting a good price

The people at Rattle and Hum are top notch. They are knowledgeable, professional and tend to under…read morepromise and over deliver rather than the other way round. They aren't cheap but they provide quality service at reasonable prices. I can recommend them without hesitation!!!!

I went for the first time today on the recommendation of a friend, because the steering felt wobbly…read moreat high speeds. They got the car in right away, gave her a test drive, diagnosed the problem as needing a tire balance, gave me a quote, and then fixed it when I agreed. The entire service was less than $50 and they were super friendly throughout. I'll definitely be back.

Honest and transparent about what they found, quality work, great value because they care about…read morethe customer!

I have been to Christian Brothers a few times, they are the only ones I let pre-inspect potential…read morecars that I want to buy. I had them do both of the used cars I bought and they lasted me forever with regular maintenance. In my experience everyone that works in this facility is honest, fair, they want to help people and they want them to be safe. This is the first and ONLY mechanic shop that I have been to as a woman where I wasn't treated like I was a dunce or less than. The employees here explain things in a way of informing you not persuading you or intimidating you with fear that if you don't complete the job something extraordinarily bad is going to happen. They give you realistic expectations on how much more you can drive until you need to really get it done which helps people that are on a budget. I think the prices are higher on average but the amount of service, attention, and thoroughness you get the price is very fair! I recommend this place to everyone I know especially women because I know how important it is to feel safe with mechanics and not like they are trying to get over on you! I've had my share of bad experiences but never with Christian Brothers! They truly exemplify the name!

they are a 10 across the board. the service was quick and courteous, they are knowledgeable and…read morekeep you informed along the way. but the most unexpected service is their service....above and beyond!! I have recommended Gene and his team, and they also were super please. I will most definitely use them again, and continue to refer them!! be smart, call them!