My car had gotten hit recently. I've never went to a body shop, so I was nervous. You know what if…read morethey do an "ok" type of job, then what? So I choose this place covered under the insurance of the driver at fault. I went off of the other good reviews and hoped for the best. I was NOT DISAPPOINTED. They were communicative, reassuring and my car was better than I left it. They wanted to do a great job! Would 110% return, hopefully not too soon. My car is not on the cleanest side of the after photo, so it doesn't do them justice, but it was sparking clean when I got her back! 10/10 would recommend!

I had to have my hood repainted. Because there were patches of paint chippe, a touch up would not…read morebe enough. It took a day and half to finish. The job looked good as new. They also told me it takes 30 days for the paint to cure ; no automated car washes. The repair was high considerably because cars are a necessity. Please remember if you have a mark on the top that feels raised on the paint, ask any body shop guy what to do. Probably best is to buff it on low speed like a buffer hooked to a drill bit; not on a grinder wheel!

This business does extraordinary Beautiful work !…read moreYou could never tell if your vehicle Been in a accident I recommend this place ! It's not easy to get an appointment there

I dropped my vehicle off for bumper replacement and minor damage to hatch. Dropped off vehicle…read morewith service rep. Next morning rep calls me up to inform me my car apparently had been also damaged under their care. But initially asked me if I was aware of this new damage. Fortunately I had taken pictures of my vehicle. Service rep backed off after being enlightened by this fact. Assured me he would get it repaired. Pick the vehicle up a week later yes the work appears satisfactory. Worth the exception of the poor detail work. Further upon reading receipt and inspecting my vehicle. Claimed they changed entire rear hatch I doubt it though. I have an emblem that would have had to be removed in order to replace that batch and it wasn't. So no I do not recommend this place.

The few times I needed service or an inspection they can fit me in. Prices are very reasonable…read more Also, customer service is great!

I love going to this place. They are timely and sufficient. They stick to the scheduleread more

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

They keep Subaru on the road! I kept an old Forrester going steady for too long in fact, but they…read moredid it! Have preferred friends who have had good experience too. I trust them to only do what's needed and go the extra to find good prices for Parts.

The owner is very accommodating and knowledgeable. It was such a pleasure to speak to him to…read morediscuss my truck. He is very reasonable.

I went to Juan to get a valve cover replacement since he diagnosed the pvc was bad everytime he…read moreopened the motor cap it went away but the car had a whining sound.This would be the third time I get my car service at this shop.I bought all the parts from fcp euro oem valve cover and spark plugs ,coil and a starter.He gave a high quote but I thought WTF the shop is close to me and they stand by their work.The car was there for almost two days.I paid Juan cash,tipped the mechanic and took my car.After driving it for about 30 minutes the same noise was still there.I went back and spoke to Juan and the mechanic and they both looked at me and said "we did everything the way it should be done- probably the pvc came defective".I told him "this is a brand new valve cover not a used one, ok I'll call and get another sent out to me and return this one" He asked me if the company will pay for labor -- WTF.. Basically telling me I would have to pay for the whole job again.When I ask him what he meant he told me his mechanic has to work on the car again which is about 5 Hrs of labor which was the same price $700 not to mention the $1100 he initially charged for the whole job.He was very dismissive and didnt want to stand behind his work or guarantee it .Absolutely absurd! This is not how a business should conduct business. I could of taken it anywhere else for half the price. I had to take it to my mechanic and pay again for the job to be done the right way... these guys at elite are clowns. Guess what my mechanic found out .These Fucktards at ELITE AUTO WORK knew exactly what they did and never told me a thing.The mechanic snap one of the screws in half then tried to take it out with a tap and snap that inside trying to take the screw out and left that inside.He then put silicone around the new valve cover,cut an old screw or put the same one he snapped with silicone.I guess he put silicone just so it would look like it was screwed in.Instead of just taking out the screw and the tap that he broke. This would of never worked with all the pressure inside the valve cover when the car is on.So basically you charge your consumer double for your mechanics incompetence & dishonesty. Do yourself a favor and go somewhere else. I would give zero stars.I posted pictures of what these guys do at the Elite shop.--- **consumer Beware**

Juan is honest, and reliable. He gets the job done and he's a humble guy. I will continue to go…read morehere for all my car repairs and maintenance. It's a pleasure being able to have him in the area! Thank you Juan!

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

Great staff and service! Accident...what accident? This…read morefamily run company will walk you through the process of fixing your auto and quickly have you on the road again ....as the owner Mike said" better than new!"

Went in for a repair estimate and somehow left more confused than when I arrived. Mike looked at my…read morecar for maybe 3 minutes, tapped on the hood like he was in a movie, and immediately tried quoting me over $3,000 in repairs with almost no explanation. When I asked for a breakdown of the estimate, he got defensive and started throwing around vague mechanic terms hoping I wouldn't question it. Took the estimate to another shop and found out half the stuff Mike claimed was "urgent" didn't even need to be repaired. The whole place gives off shady vibes. Felt less like an honest repair shop and more like a place that preys on people who don't know cars. Would not trust Mike with a bicycle, let alone a vehicle.