The managers Scott, and Luis, are the two main reasons I frequent this business. They're fair,…read morehonest, and always keep me involved in my car's decision making process. I trust these men implicitly. More businesses could do well to have hard-working, attention-to-detail people like them! Recommend A+++

It unfortunately wouldn't let me leave zero stars that's the only reason this business is getting…read moreone. On 11/23/25, I went to Mavis for two front tires and asked if they had time to do my inspection. Shortly after, they pulled me into the garage and claimed all four brakes, rotors, and several other parts--including my battery--needed replacing. When I asked for an itemized estimate, they refused, saying they couldn't show me anything until the work was done but they would try to give me a good deal. I requested a temporary inspection sticker so I could take my car to my regular mechanic, and they told me they couldn't because they had already removed my current sticker. I later learned it's illegal to remove a valid sticker before inspection date is expired. They insisted it had expired in June but could not show it to me until they "found" it after I pushed. Even then, they refused to give it to me and hesitated to let me photograph it. They also told me I "needed" new tie rods but would charge me for a battery instead "to save money," even though a battery isn't required to pass NYS inspection and my tire rods were not serviced, nor documented on any kind of paper. In the end, I was charged nearly $2,000 for repairs I didn't want, after they created a situation where I couldn't decline the work. I felt pressured to say yes so I was able to get my car back after they refused to issue me a temporary sticker. I was given a few different reasons why and then lastly told they "misunderstood" what I was asking for when I asked for a 10 day temporary. Their actions were both unethical and illegal. I will be contacting Mavis to resolve this, but I will also be reporting the shop to the DMV.

We had a tire blow out due to lack of simple maintenance on Rt17 near here. I do not remember the…read moreguys name but he stayed late to help us and was a joy to deal with in a traumatic situation.

My experience was absolutely terrible. My scheduled appointment was from 8am-9am, me and my father…read morearrived at 8:15am and waited until 8:30 to find someone to help us as a nearby Auto Care employee was "guarding a spill" in a nearby aisle. Diego was nice enough to help us get checked in and he told us that it would take around 45 minutes. We left the store and returned around 40 minutes later to see how everything was going. We returned to the parking lot to find my car parked differently than how I left it so we walked inside excited to see my car completed. WRONG!!! After It took us another 5 minutes to find someone to help us they told me that they were unable to put the tires on my car, they said they couldn't chance taking the lug nuts off my car and damaging the vehicle. Mind you I hadn't received a text or a call explaining the issue prior to me returning to the store. To top it all off the employee put the tires in my truck and basically told me that it was my problem now because I paid online. The employees were so pre-occupied that they couldn't even give suggestions or sincere apologies. I will absolutely never EVER go back to get any work done. Shame on me for thinking Walmart could ever exceed my exceptions.

Great experience. Friendly and knowledgeable service…read more Worked with my insurance company.

Im honestly upset i have to give this place a star. If i could give no stars. This place only…read moreaccepts cash for starters but has credit card stickers all over the front door. i ask a simple question about credit cards and the "owner" starts yelling at me and clapping his hands loudly. Very unprofessional. My receipt has absolutely 0 detail about the tow or storage and when i asked he tells me the plate number is on there and that is all i need. He also did not have change for the cash he was so desperate for. I say this because everything felt weird and fishy. I spoke with him earlier in the day and before i could even call them back after having to scrounge up the 475 in cash, hes calling me a few hours later asking if i called him about a completely different vehicle that was not mine. The best part, my vehicle wasnt even there. I had to follow his worker to a completely different lot a few exits away. Got there and my vehicle was blocked in without anyone to get it out. I then had to wait for about 45 minutes for someone to get to the lot with a truck. This place is SCUM if i had to put it in one word. DO BUSINESS AT YOUR OWN RISK

I can't speak for their auto servicing as they didn't have what I needed but in an emergency they…read morewere very helpful! I really appreciate the time they took with me.

I don't think it's a coincidence that my car didn't have any problems before I started going to…read moreMidas and stopped having so many problems after I stopped taking my car there. The years between there was issue after issue. Every time I wondered aloud what might be happening to the car to depreciate so suddenly and badly, the guy at the front desk would always say things like there are a lot of potholes in the area or New York uses a lot of salt on the roads causing wear and tear. It still didn't make sense to me as someone who has always driven area roads in NY, but I took their word for it. When I started getting second opinions and they would say something I had just paid thousands for at Midas looked bad or even worse than when they previously saw my car, I realized Midas might be the issue. Midas doesn't reply to messages about fixing any issues they've caused. And, you have to wait all day for even the simplest service there, such as an oil change or inspection. There is always some excuse that there was an emergency. The guy at the front desk is a good talker. Midas will woo you in with excellent work and customer service your first visits, but they then turn to garbage. If you're like me, you might give them a benefit of the doubt because of how great everything was before. Don't be like me. Find somewhere else to service your car. You'll save Yourself thousands.

After a long waiting line, it took 45 minutes for a so-called "quick" lube. There were only two…read moreguys handling the two lanes, and one kept on stopping work to do the intakes. As for lack of attention, he put the new sticker showing my due date next to my old sticker, instead of removing it. Then, when I tried to pay for my oil change, I was informed that there was a surcharge for using a credit card. This is against the law in New York state. Never again, never again. This place does not value customers, is horribly understaffed. As an added attention to lack of detail, the windows you can look through to see the cars being washed were coded with an obscene level of grime on the inside. As a result, you couldn't see clearly the cars that were being washed. If it's that filthy in the room that they're washing the cars, how clean are the cars getting?

guess they don't care about reviews paid for what i thought was supreme ya supreme waste money wipe…read moredoors dirt then half wipe windows and mirror joke. they ripped my cousins door into the building then tell you not responsible for damages

My first experience with Firestone was great. And so I gave it a 4 star review. My next…read moreexperience and my wife's experience went down hill from there. Now I am forced to give them a 1 star review. First, with my experience. I took my Hyundai Accent to Firestone to flush my engine with coolant on 6/10/25. Firestone performed the service and I left satisfied. Then I took my Hyundai back on 7/24/25 because I my AC was blowing hot. Charlie told me I needed a new AC compressor, which would cost $1,744 plus the cost of $300 for Feon. I didn't order the new AC compressor. Instead, I took the Accent to the Hyundai Dealer on 8/4/2025. They stated I only needed a pressure valve screw that had came loose on the bottom. They replaced it and just charged me $758 for the Feon plus labor. When the Hyundai dealer checked the coolant, they stated that it was clear and had only water. They wanted to do a new engine flush and fill it with coolant. I said no. I already paid for coolant with Firestone. I took the car back to Charlie and he stated the dealer is lying, that Firestone put coolant in the car. He refused to even look at the car to see what I was talking about. Second, my wife took her Mercedes Benz to Firestone on 8/9/25 to replace her front & rear brakes and rotors, and install a front ABS sensor. Firestone did the work but Charlie said she had to order the sensor, which she paid for in advance. She paid a total of $1,429 for the work. As she was driving the Benz, she heard noises coming from the rear tires. She took the Benz back to Firestone on 8/28/25. Charlie told her she had to pay to have new rotors installed because the mechanic only installed break pads. Charlie wanted to charge her an additional $1,000 for the new rotors. Instead, she took the Benz to the Mercedes Benz dealer. The Benz dealer told her that old rotors were never replaced on the Benz and that Firestone used sub par brake pads. She had to have new rotors installed and the break pads that Firestone installed replaced also. My wife paid TWICE for the same work. The Benz dealer gave my wife the break pads that Firestone installed. We went back to Charlie at Firestone on 9/2/25 to get a refund for the work that Firestone did not do. Charlie gave her a credit of $419.53 for the ABS sensor that was never installed. He refused to take back the brake pads that Firestone installed. He claimed that my wife never requested rotors and when he asked to installed them, that she declined. He stated he had a video of her declining the rotors. I asked to see the video but he refused to show it to us. Then he claimed that the mechanic who worked on the car, heard my wife decline the rotors. Charlie claimed the charges are for labor only and not for the rotors. We disagreed because the invoice clearly showed that she was charged for the rotors. We called the Firestone Corporate office on 9/3/25 and spoke to customer rep Larry. Larry took our complaint and gave us a file number. He stated that he would submit the complaint, an area manager would review it, and we would get a decision by email within two business days. As of this date, 9/26/25, we have not received any communication from Firestone Corporate office regarding our complaint. We then filed a complaint with VISA and requested a refund of the $1,009 that my wife was charged for the rotors that were not installed and work that was done improperly. We are highly unsatisfied with the work that was performed on our vehicles and do not recommend Firestone for any of your auto service needs.

Nasty service agent named Edwin - abrupt and dismissive. Didn't take the time to tell me why he…read morefailed my inspection (my car is only 5 years old and 70,000 miles). Told me to go somewhere else. This is after I spent $400 on maintenance, alignment and new tires. Absolutely the most rude man ever. I won't return now that they have this new management. I always went to Charlie before who was honest and kind. Wow. They hired the wrong people now.

My wife had the car inspected, nearby to our home. We needed an inspection immediately because we…read morewere two days late after the old expired. BILL was able to squeeze us in the same day, without having to wait too long. He was very pleasant and intend to use BILL for oil changes, in the near future, until the time, (new car) the vehicle requires more serious repairs.

Our family has trusted Quinn Oil for over 20 years. Mike and his team are always priced…read morecompetitively, timely and caring. Easily the best service-based business in the Hudson Valley.

Reasonable and reliable - what else do you need from an oil delivery company. Been using for years.read more