Amazing service writer, see Jana Weatherspoon for all your service needs. She got me back on the…read moreroad again ahead of the place I bought the truck from! She's getting all of our service business after the truck left me high and dry on the side of the road after the fuel pump control module went out on me! Chevrolet has an ongoing problem with that particular module and they have been replacing them as a defective part. I called my dealer as it happened on a Saturday. They were still open, but were closing in 20 minutes. I told the guy that answered in service what had happened. He didn't even ask my name or phone number and asked me to call back Monday morning!!! I left a message with the Donaldson Service right after. They were closed on Saturday, but Jana called me the first thing right after they opened on Monday morning! She told me what I needed to do and BAM!!! I had my truck in the service department and out by 1:30pm!!!

These guys sold me a piece of junk back in 2020. Two weeks after purchasing a 2018 chevy I had to…read morereplace a rotor. 2 years later the transmission needed to be replaced. 3 years in the AC had two major leaks and did not function. I would avoid these guys, will take advantage of you.

0 stars I paid $500 to preorder a 2025 platinum toyota grand…read moreHighlander like the one I saw on the lot. Actually, I asked them to hold the car on the lot until the next day when I'd bring my husband. I assured James, the salesman, I was going to buy it . They sold it. I Waited a month for the one I had to order - the only way to ensure it would be identical to the other. When the car came in and I was rushed to ger thru the paperwork, I walked outside to find no luggage rack, no running boards, wrong wheels, no weatherproof mats ! I said, "Not my car!" the salesman argued that I didn't remember. I asked for my money back and my trad in. They Refused. I cannot believe I trusted "a car salesman." Buyer beware! Worse is Justin, the General Manager. In all my 60 years, I have never dealt with such unprofessional, condescending and impolite behavior. This man said, "first come, first serve" but sold a car I preordered to someone else. Steer clear! You are dollar signs only to this dealership.

If you go there ask for a guy named "Ben". He helped me get into a 2018 Rav4, no jargon, no…read more"dealer-ese" even fixed some discrepancies on the spot, both on the deal and on the car.

Needed a wrecker to take our van and my wife and myself to an o'reilly auto parts store. We thought…read moreit was just battery issues. Turns out we needed a new alternator as well. Tim W. the driver not only came back after he left (we called him) He installed the alternator himself. I've got to say this man was polite, professional, friendly and a God send. BTW it took 3 hours and we got on our way. He even called us later to see if we made it to destination. He reinstated our faith in humanity. Thanks Tim and Payne's wrecker service.

if I could give less than one star we would do so. My daughter has AAA and AAA called out Payne's…read more She was stuck in the mud with water up to her door; it was extremely OBVIOUS he did not want to be there but Payne's has a contract with AAA. He was rude and try to keep telling her anything other than pulling her out ONLY one time would cost $250 which is BS since she also gets a free tow up to seven miles. He pulled her out and didn't wait to see if the car would start or if she would get stuck again, he just drove off. Low and behold the car isn't starting and she is now sitting and waiting on Hatche's wrecker service to come help her because we will NEVER use this wrekcer service EVER AGAIN.

I was referred to Kent's Collision by Tony's Garage in Lumberton. I needed a fix for a bumper cover…read moreand fender. They were able to fix it the same day it was dropped off. Great group of people working there doing quality work. Great value. Best body shop I have used.

After relocating from California to Texas, we began noticing a severe vibration coming from the…read morefront of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours.

The guys at Mike Smith tire and auto are doing awesome job. they are very timely, very courteous.read more

10/10 recommend this towing company! Our work truck broke down on the job, and we had to leave it…read moreovernight because we couldn't transport it by trailer. A local repair shop actually recommended this company to us, and we're so glad they did. They offered to tow our truck to the shop for the cheapest price we've ever paid, and they got it there quickly and without any hassle. The whole process was smooth, professional, and stress-free. We'll definitely be using them as our go-to towing company from now on. Highly recommend!

Excellent towing company i would recommend him I call him it didnt take long to come and tow my car…read moreyour the best

If I could give 0 stars I would. He said he could fix everything on my car for my covid check…read more $1800. The car had to be junked after he supposedly repaired it. The thermostat housing fell off. Car never ran after he had it. Parts listed as replaced were not even touched.

Took my truck here for brake repairs. They worked with my warranty and did good work. Haven't had…read moreany issues. I'll go here again!

heading down highway caught a flat, it's after 5:30 on a Friday, Justin and his wife show up within…read morean hour after trying first to find a whole tire with a donut, swap it out and recharge my battery. the donut is mine to keep for future use, won't mention price but again I promise no one else would be able to beat it!!!