I had a car break down on Friday Night on the Interstate. I called Ramirez on Saturday morning and…read morethey were polite, their driver called me back within minutes and I explained where I had left the car. He found it, and towed it. The price was reasonable, the service was just what I needed, they explained everything clearly to me. And they delivered what they promised. I would definitely call them again if I needed a tow, and I recommend them. I was very pleased dealing with them.

DO NOT GET TIRES FROM THEM ALL THEY WANT IS MONEY They charged me 200$ for a used tire just for it…read moreto have a hole and when i came to get it replaced not once not twice but three times they charged me an extra 60$ for a replacement!!!!!

boat trailer blew a bearing just over the 471 bridge. I called they came within 15-20 minutes…read moresuper nice and professional.

I would give 0 stars but it won't accept that. My van broke down Sat around 11:00 pm -ish…read more Fender's was available to come right away , which was nice. I was quoted $180 for a tow to Milford. Both the owner & I ( while on the phone) checked the mileage for the quote. The guy shows up and tells me to drive my van to the tow yard because it's tall on the tow truck and there are low bridges. I was hesitant and he was insistent. He is so insistent he gets into my truck to start it to confirm I can drive it - thus making his job easier. (I called a tow truck because I was worried about damage if I continued to drive the van). I did not want to drive this van. He says it's six blocks and is insisting. I say I will follow him and off he goes to 471. Well I know that's not going to be six blocks so I u- turn. He ends up coming back and towing it. The price jumps to $240 and they tell me the tow must've been more miles- total BS, we checked that together before I agreed to the tow. They charged me more because I wanted a tow from that location rather than driving to the tow yard. Then the van which was supposed to be dropped off on Monday day does not make it to my repair guy until Tuesday night or Wednesday. The final ridiculous development occurred when Fender could not reach me for a couple hours ( I was working) and AMAZINGLY Fender called my mechanic and had the nerve to ask them to pay my tow! Are you kidding me?!? Why didn't they call my mom too!?!? This company has no sense of professionalism. This is some kinda bootleg, backwoods, operation. Dont use these people. Their bread is buttered by picking up your illegally parked car for the city of Newport and private property owners. They have no interest in helping average people by proving quality service. Avoid them.

They were quite optional to the price. Very helpful even though they'll take your car but you can…read moreget it right back with a lower price.

If it was possible to give negative stars i would. After calling and arranging transport for my…read moremotorcycles from the dealership, I waited nearly 4 hours and my bike had not shown up. When I called the exact same number I called before, I was told that they did NOT receive any call from me and my bike was never picked up. The man on the phone tried to tell me that I was calling the wrong number. And assured me that he was correct because they " try to stay clear of motorcycles". That was not what it said on the website! Now I am having to figure out arrangements tomorrow. I may have to miss work to get this done. I WOULD NEVER RECOMMEND THIS COMPANY. THE LACK OF PROFESSIONALISM IS DISTURBING! ​

My daughter has a temperamental VW Beetle. Ziegler's is quick with a tow, diagnosis, and is…read moreusually able to find cheaper parts. Great shop!

Jamie at Zeigler's Towing saved the day! My family was traveling from Cleveland, OH to Louisville,…read moreKY and we had car trouble just south of Cincinnati near Florence, KY. It was around 11PM on a Thursday night and after several unsuccessful calls to nearby 24/7 tow services, I came across Zeigler's listing and Jamie answered. Jamie was the only 24/7 tow services that was available as advertised. He was on location in about 30 minutes and quickly diagnosed our problem... he was able to tow the car and offered to take on the repairs next day. Meanwhile, we were able to rent a car from the nearby Cincinnati airport and continued our trip to Louisville that night. Jamie was very flexible on pickup and had our car ready to go on a trip back through Cincinnati on Sunday of that weekend. Professional, friendly, flexible, and fair pricing. If you're need of tow services or car repairs, I would highly recommend Jamie at Zeigler's.

First use. Towing recommended by another shop. Why go elsewhere then? Great fair priced tow…read more Got all work done and very polite, patient, tried to trouble shoot over the phone to avoid paying for something simple. When you go there and you see all the cars and businesses and local establishments using them. You know. This is the place!!! All types and years of cars from classic to everyday cars to trucks and luxury cars(probably of course out of warranty). They can help!

I called about my car being illegally towed by woodview Apartments. They said they don't have it…read morebut yet know Vin of car. And I got hanged up upon They were more concerned about the money. My bet is that still have it to charge storage fees. It has sentimental value the 2009 Ford fusion 4S it was graduate gift from myself for getting my degree from appstate. I am extremely disappointed by their behavior. Care more about money than following ethical standards. And do the right thing.

Great job fast and very reasonable price knew there job made it look easy and helped any way they…read morecan and the lady on them phone awesome

I called via AAA and had the best experience. Usually it is very intimidating getting car help as a…read morewoman. Darryn was extremely helpful and honest with me about what services I need!!!

After calling AAA, and hearing there would be a 3 hour wait, I called another towing service. They…read moredidn't have the equipment I needed, but they recommended Dempsey's. Dempsey's was there in less than an hour. They have great equipment, and the driver was both courteous and professional. If you find yourself in the unfortunate position of needing a tow, I would suggest you give them a call. JTB

Reliable and respectful to both my car and I. For the distance I had the car towed the price was…read morefair and honest. I would definitely recommend.

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.