My car needed to be towed since it started to smoke from the engine, so I called C & R towing company. They were nice to deal with over the phone, but had no availability for over 90 minutes which lead me to call another towing company to hopefully get someone to come sooner. I was shocked to learn that another towing company was 1/3 the price and not going to charge a 4 % credit card surcharge of what C & R were going to charge me. Needless to say I went with the other towing company. It is terrible when a business takes advantage of people just because they are in a vulnerable position. It is understandable that prices may vary slightly from one company to another, However, there is no excuse for charging someone 3 times the going rate for a tow. Shop around read more

Very reliable ,always kept me informed with the time they was coming who was going to call me back and what they was doing to my car . When drop off to dealership also called me to let me know it arrived and received by . Great service ! read more

I had an incredible experience with Vinny and C&R towing. My EV ran out of battery and left me stranded on the highway. Vinny came quickly and towed me to the closest changing station. Upon arrival, the chargers were full with a long line. As a last resort, I found another station that was 7.5 miles away. Vinny took the extra time to tow me there to get a charge. Upon arrival, we were not able to get the charger cable to reach the front of the car to charge. Vinny took extra time to reconnect the vehicle, and we tried many ways to maneuver the car so that the changing cable would reach. Vinny was able to squeeze between the charging station and another car so that the cable would reach. This extra service is rare, and I am greatly honored that Vinny was able to help me with this service. Especially since I was able to get power and make it in time to my flight the following day. Thank you for great service and for going beyond the call to ensure that I made it to a charger successfully. read more

C & R Towing - Towing Near Me - Richmond Hill, New York

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I'm driving down the road and all of a sudden all the lights come on and my steering wheel locked on me. I'm thinking its the Alternator because the light came on and I just got an alert from HUM saying that it's the alternator. First I call AAA and they ETA is over an hour, actually over 3 hours. So I decided to go through the insurance company with a 90 minute ETA. I received a text message that C&R Towing has been dispatched. After 20 minutes I received a phone call from dispatch saying that a driver would be there around 30 minutes. Ok 40 minutes later still no driver. I call them back and they explained that the driver was stuck in traffic. Exactly at 1:29 90 minutes later Vinny pulls up. He doing paper work and inspecting the vehicle, he tells me I can wait in the truck. After he put the car on the flatbed, Vinny started to drive to the destination. He knew exactly where it was, very familiar with the area. I loved his honestly about the towing company, and he gave some great insight on the automotive industry. He explained certain things in details, which I respect. He just didn't assume I was a female and didn't know anything about cars. We conversed about everything, from cars to seasonal allergies. Vinny was completely genuine from the heart and it wasn't an act at all. Vinny is the main reason why I'm giving them 5 stars . Vinny made me feel comfortable the whole time and I would recommend them to anyone who needs a tow read more

C & R Towing - Towing Near Me - Richmond Hill, New York

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C&R Towing offers great service. They are professional, courteous and on time. Upon arrival, the driver checked my car for potential reasons that might cause engine unable to get started, ruled out the possibility of bad battery and saved me $100 to try to jumpstart before getting the car towed to repair shop. I got to ride along in the tow truck which saved me time and money to get to repair shop, the driver also helped pushing the car into the repair place since it's located in a crowded street in Flushing that won't allow tow truck driving directly into the shop. I highly appreciate their service and definitely recommend C&R Towing if you ever need the assistance. read more

C&R Towing was very professional. Their driver Vinny was a real pro. They showed up within the window they gave me. Vinny was friendly and very helpful. Would definitely recommend them. Would use them again. read more

On an 85-degree summer day, when you're car has you stranded and as overheated as the engine, it's good to know that there are people like Vinny from C&R towing in the world. He came and hooked me up, literally and figuratively, by bringing me to a trustworthy mechanic shop that is taking good care of my Nissan. I was really in a jam. I would recommend these guys to anyone. And their dispatchers are so courteous and reassuring too. read more

My Dad's Honda wouldn't start so I called them to see if they could help tow the car to the Honda dealership to get it fixed. We thought the car wasn't starting because of an issue with the breaks. When the guy came he helped diagnose the problem as battery issue and helped my Dad jump start the car and get him a new battery. So glad they helped us! They helped him solve the problem and save us a TON of money. Really recommend them, they were super nice and helpful! read more

C&R towing is an awesome reliable towing service. My car experienced transmission issues, I call my roadside assistant company and they connected me with another towing coming that never showed. After 5 hours of waiting we canceled the other towing company and they reached out to C&R and they were there within 45mins. I will be recommending them to all my friends. Again thanks C&R for great service. read more

Thank God for C&R!!!! On Jan. 19 I tried to get a tow thru GEICO; their algorithm 1st directed me to On Point Collision & Towing...that turned into a disaster when I discovered that their policy would Not permit me to ride with the driver. Next GEICO directed me to Liberty Bell; their driver showed up but...a MacArthur truck also showed up at the same time; my choosing the MacArthur truck was a HUGE mistake, since [I later discovered] they are with On Point [which does NOT permit passengers in their tow trucks]. I tried to get the Liberty Bell truck to return, but fell into another 'booby trap' - they had only ONE driver on duty; I would have to wait up to 4 hours for them to come back... Finally, [after struggling with GEICO for a total of 2 hours of back & forth calls] I was directed to C&R Towing. They came within 30 minutes [I had to wait 60 minutes for the others]; they knew exactly where the repair shop was located [C&R is located in the same neighborhood as the repair shop] and they permitted passengers to ride in the truck, so I didn't have to give the driver the keys and leave the car unattended while travelling to the shop via public transportation!!! Again...let me repeat: Thank God for C&R!!! read more

I had my pickup towed by them today and I am very happy with the service they provide. Vinny is a very respectable guy, understands everything that is needed to know about towing. He took extra good care of my vehicle. I was stuck waiting for 5 hours for a tow truck, I called two other companies that kept delaying their arrival time. I found C&R on yelp and gave them a ring through my insurance company and they were able to get to me in 30-40 minutes once all the information was figured out on my vehicle. Highly recommend this company. read more

These are the type of people you should give business to. Arrived in 30 minutes, could not have been more friendly or helpful. Gave me insight about my tire and my car details when being towed. 10/10 shout out to Pat he turned my whole day around!!! read more

I couldn't believe it! I'm standing outside my car, after having locked it, and I realized I left my keys inside. I was thinking about something else, and the next thing you know- I'm a guy in need of a tow! Not really- just someone to come and unlock my car door so I could get my key and get on with it. I called the owner of North Star Auto Collision over on Atlantic, and asked what to do now! The owner, Blaise, always being helpful, told me to hang on a minute- he'll get right back to me. Ok , speak to him again in a minute and he said Vinny will be right there. Vinny, he's the owner of C & R Towing, right across the street from North Star. In 10 minutes Vinny was there and in 5 more- I was back in my car smiling. No damage to my door- wallet still intact! read more

I had my car towed my this company one day after getting my entire car fixed and painted. They scratched the front of my car and blame it on a "bad paint job". That has nothing to do with them scratching my car. Then on the receipt, they wrote "various dints, dents and scratches around entire car"... when besides the scratch they made, my car is perfect. They did that to cover their asses. These people are FRAUDS!!! If you voluntarily need your car towed... don't use this unprofessional fraudulent lying cheating scam artist of a company!! Very rude and dishonest!!! read more

C & R Towing - Towing Near Me - Richmond Hill, New York

There was a car blocking my driveway. The police came and gave them a ticket pretty quickly and then i called C & R for a tow!! Very professional answering the phone and told me it would be about 1/2 hour. I get a call back in 5 minutes and they said the tow is on it's way. 15 minutes later they were here and the car was gone!! Thank you for your service!! read more

First I want to say thank you. Finally a towing company that is kind understanding professional, and actually knows what they're doing. Quick story needed roadside assistance. Have geico. They sent some "child" that "looked" at my flat tire for guardian angel towing and said "I can't do that" and literally got in His personal car and drive away. So of course I called geico back and they sent the real angel, C & R towing. I have to admit it wasn't an easy job. My spare was rusted under my car but he found a way to get it off And replaced the flat. I'm not writing this because I was told to but it's rare to find a gem in this kind of business. So if you have or need roadside assistance request them or call them If you're in a bind. You'll be glad you did. read more

Vinny was awesome! I had car problems and he showed up on time and was able to point out right away the issue. He gave me pointers and I truly appreciate his professionalism. read more

Vinny was the great driver who was eager to help me in perfection! He kindly answered all my questions about how to enjoy my car for a long time ahead as well. His dispatcher was also very nice from the beginning to the end. I felt happy even though my car was broken thanks to them I sincerely hope the honest businesses like theirs do well. read more

I was quoted an estimated time of an hour and they took more then two hours to show. All about the money no consideration for consumers!

My car was destroyed in the recent floods and my insurance company ordered a different tow company. After waiting six hours for this company, the driver said he was unable to tow my car. I had to take matters in my own hands and my mom recommended calling C & R towing since she used to work right near them and remembered the name. Well, They truly saved the day... Within an hour and a half they were here and totally put me at ease. Vinny was beyond professional and reassuring and even helped me to get a rental car. They kept in contact with me the whole time. I will never use any other towing company! They are truly the best! read more

Absolutely incredible and timely service! Couldn't have asked for better care, efficiency, and diligence. I would highly recommend these guys to everyone! They helped me get my car out of the impound lot when I had no one else to help me and didn't know how to handle the situation I was in. They treated me like family and stuck with me for several hours to make sure that I got through the process of getting my car back and bringing it where it needed to go. read more

Geico sent C&R to me when my car would not start in the morning. Vinny was terrific! He made the diagnosis right away (he was correct) and towed my car to my mechanic. Vinny is a real pro and a gentleman! I hope never to need C&R Towing again, but if I do, I certainly will use them!!!!! read more

Amazing experience with this company. I didn't get to catch the drivers name I forgot to ask but anyway, he came to my location where my car needed to be towed quick, asked a few questions and got it done quick. I rode alongside him with my car which was great and very helpful on my behalf. He even recommended me to a place with also great services near my house for my car. He also broke down a lot of information I didn't understand so I am soo thankful for that. We got to my destination safely he took my car down and assisted me. I'd definitely recommend this place and will be using again if needed. read more

They were very helpful. Someone parked in front of my driveway and they were able to get it out. All other tow companies in the area said no. They don't do block driveways. read more

We had a vehicle blocking our driveway for 3 days, after getting it ticketed, we called C&R and they had someone out to us within 10 minutes, he had the car loaded up and out of my driveway in less time than that. The gentleman on the phone and the driver were both very friendly and professional. We will most definitely be using them in the future. read more

These guys are awesome!!! They just unlocked our BMW with the key in the ignition in no time which made for a great start to the new year,

Like most of us, I was in hurry to get on the road. I opened the trunk, put the keys inside (why would I do that?!) and said to myself not to close it without my keys, laughing while thinking it. I started thinking of everything else I needed to do before heading out & of course! Closed the trunk. My husband called C&R towing for me & told me that they'd be there in 20 mins. It didn't even take 20 mins. The guy (I'm sorry I forget his name) came over and opened up my car quickly and efficiently. He was so nice, helpful, and patient with me. It instantly relieved my stress! I will definitely reach out to them again with any other car issues and 100% recommend them. read more

I had to get my truck towed from my back lot. The tow truck arrived at the scheduled appointment time, calling 15 minutes prior. The job was complicated, involving multiple tricky maneuvers. The driver, Vinny, was friendly and professional. I was charged at the bottom of the quoted estimate range. read more

Pat, the dispatcher, kept me posted as to when the tow truck would arrive, and it arrived when he said it would. Vinny, who drove the truck, was careful, conscientious and considerate. This was the best towing experience I've ever had. Highly recommended. read more

I needed a battery boost. They were there in 20 minutes. The tow truck guy was polite and had my car up and running very quickly.

Horrible customer service, This place is only interested in getting paid. Every situation is different, but not to this towing company they treat you horrible just avoid the drama.....I'm from Queens not San Fran read more

I scheduled and appointment with them to have my car towed cause it wouldn't start, and i ended up getting locked out of my house so they weren't able to tow the car cause my keys were inside. They were very understanding and came back the next day without an issue. I must say such great service, very professional. Handled the car with care and I will definitely use their services again for future needs. read more

My Insurance Company sent C&R to me when my car would move in the middle of the road. Vinny was terrific and made us feel comfortable! He made the diagnosis right away (he was correct) and towed my car to the service center. Vinny is a real pro, a gentleman and a friend you need when you are in trouble! I hope never to need C&R Towing again, but if I do, I certainly will use them!!!!! read more

Very conscientious vehicle recovery manager....Vincent was always very careful with customer's cars and wanted us--his drivers to be just as careful....I learned to take my time and do it right. read more

great service ! helped me after a crash and they came right away and was very friendly and helpful! would definitely use them the next time i need a tow! read more

Long story short...Waited 6 hours for a tow truck from C&R Towing. The Monday after the huge Jonas Blizzard in January of 2016, I dropped off my son for school and return to my 2013 CR-V to find a dead car battery. I tried jumping my car with a stranger's car and the jump didn't work. I called Hillside Honda and was quoted an insane price for towing and battery replacement, so I then called Geico and got them to contact a tow company that would simply come and replace the battery to where I was stranded in Forest Hills so that I could be at the school to pick up my son from his half-day of school. C&R contacts me and I'm quoted a 90 minute wait. Cool. I call back in an hour and I'm told they're still looking for the battery, but I wasn't told that they had to look for it first. I call an hour later and I'm told they found the battery and just need it to get over to them first to bring to me. Another hour later, they received the battery and are now waiting for their tow truck guy to come and pick it up. Do they just have one tow truck guy?! Thankfully I was able to call my dad who was available to take my son and feed him lunch and watch over him while all this went down. Another hour later I call and C&R tells me the guy picked up the battery, but he first needs to deliver a towed car. Another hour later, I call and I'm told the tow truck guy is in Ozone Park and is on his way. Really?! At this time I'm stressed, tired, and livid that I've been waiting in my car for over 5 hours just for a battery replacement. Finally, at 4:05pm the tow truck guy comes, really nice guy which is why I'm giving C&R two stars and not one, and replaces my car battery in just 15 minutes. Why couldn't C&R just come to me first? I was only a 13 minute drive from C&R. And all this time they promised that they would call me and give me updates, but after the initial call they never called and I had to call them. And their estimated time frame is total garbage. An hour, an hour, an hour! It got to the point where I really didn't think they had a good conceptual grasp on time. If it's really going to take five hours, then have some integrity, be honest and just tell me. They were probably afraid that I was going to call Geico in the morning and ask for a different tow company. In the end, the people "seem" nice, but they really don't care about their customers and just give what they think will be a convenient time-frame to appease the customer without thinking much. read more

We were desperate and stranded at JFK Long Term Parking Lot 9. Vinny and his team came to the rescue, made us comfortable and got us out of a jam. Nothing is cheap but we found their service was everything we needed. They kept in contact with us throughout the nightmare. read more

Wowww. I wanted to write this before pulling off to go home. I had a wicked rear flat smh. Geico sent this angel named Greg who was incredibly awesome. Such a great demeanor. He dropped my spare which i didnt know was there and got to work. He put me at ease. Thank u Greg for saving the day. Claudine read more

I absolutely HATE these folks. I tried to get a tow the day after Christmas and wound up waiting for 3 hours. Every half hour they told me that "the guy is 10 minutes away" or "we're sorry, he's delayed, but he'll be there within the hour." I only used them because Geico recommended them. What a mistake! Finally, the dude show up and I get out of the car shaking my head. "He says, what the fuck is your problem, I was here earlier?" Yes, he was there at 10:30 an hour before my 11:30 to 12:30 appointment from Geico, but that makes no difference to me since I do not live where the car broke down nor could I get there any sooner. I explain this politely and say that there must have been some miscommunication. He screams at me "Do you want the FUCKING TOW or not?" My answer is, "Hell no, get away from my car." I called back Geico and got another company who was there in about 35 minutes and treated me well. DO NOT EVER USE THESE A-HOLES! read more