I went in today to get a soak off. I went in and soaked my nails. A gentleman comes up and starts…read morefiling my nail down to my skin. He proceeded to tell me I needed to pay 10$ when they didn't even do my soak off right. DO NOT go to this place.

My first time here . And they treat me the best ! Take they time , very nice . Very satisfied…read more Thank you again the best . Will be back .

Another great service at Bora Nails. I always have with an amazing pedicure by Titi. No matter…read morewhat, he is always so meticulous and thorough! During the service he continuously ask how I'm doing and if I like the color etc. My feet and legs feel so good afterwards. My nails are always done by the owner Tony. I followed him from the first shop he worked in and wouldn't have it any other way. I always allow him creative freedom and i have never been disappointed. Tony does fantastic work! He runs his shop well and does a great job of making sure his customers are taken care of. I imagine if I ever had an issue all i would have to do is bring it to his attention and he would take care of it. If you are looking for a great place to go give them a try!

I always go to Hanni & give good tip. 8/15/26 she was different. Put my hands in an old dirty thing…read moreto dry my nails. I asked the newer 1 close by. She ignored me & put my hands in the old dirty thing to dry my nails. She did not care & used old gel that bottle was almost empty. Gave new bottle to guy next to us for other person. Today Hanni did not care about me. I will look for new place. Adrienne

I love it here. After trying three other nail places I have decided this one is the best. I get my…read morenails dipped about every ten days (because I like to change colors) . Nothing ever falls off in between and the price is very affordable .

I tried this place several months ago and did not like the manicure I received. I gave it a second…read moretry after receiving a gift certificate. I went in about 45 minutes before they closed. Probably not the best decision, but I figured it wasn't too incredibly close to closing time. If they couldn't fit me in and provide me quality work, they should have told me to come back as I would have gladly done so. The pedicure was great, but the paint job was just okay. The manicure was terrible. He rushed, didn't use any cuticle oil, and I could have done a better paint job myself. It was not smooth, wasn't close enough to the cuticles so it looks grown out, and the edges of my nails were left bare. These pictures were taken as soon as I got home, and the pictures speak for themselves. I did notice there were a lot of regulars. Maybe they give walk-ins to their less experienced techs ‍. Either way, I won't be going back.

First time here, my Nail technicians is doing wonderful job , very relaxing will come backread more

The best service and most kind women I've met since moving to North Carolina. Made me feel right at…read morehome they even opened up 15 minutes early seeing that I was out front waiting for them to open shop. Besides the perfect manicure pedicure, I couldn't ask for better customer service and overall cleanliness that's five star quality experience. I don't put color on but if I was to choose so I'd probably still be staring looking at a 25ft wall end to end with every possible polish different colors and shades you could ever pick from. Absolutely recommend!

Vanity is the whole truth.....she "Nail It"!!!! Staff is friendly and service was excellent. I'll…read moredefinitely be back.

So I really wanted to like upscale nails because it's a black owned nail salon that also employs a…read morepredominant amount of black technicians. I will do this review by listing the pros and cons from my experience. I got a gel manicure, pedicure, and wanted my eyebrows done. Pros: -Black owned nail salon! -Great location in Hope Mills -Friendly/pleasant staff -Music and TV was entertaining from a customer perspective -Great social media presence. Lots of photos on IG and Facebook. Cons: -Long wait. I called to make an appt and was told to walk-in after 12. I got there at 11:00-- I was not seated until 1:15 and the girl started my service at 1:30. -My nails (toes and fingers) were not shaped. The girl who did my toes cut and filed them and asked me how they looked. Three times I asked her to cut and shape them more. I eventually told her they looked fine because I felt, as the professional, I should not have to tell you if my nails look even or short enough. Another girl did my finger and it was the same deal-they looked even more uneven with the color went on them (photos provided). -The girl who did my nails told me they will always tell people to walk in unless you request a technician if you call to make an appt. -Could not get my brows done because the ONLY person that does brows and lashes was on vacation . My bill was $65. I paid for a gel mani and pedi but felt like I received a polish change. After a 2+ hour wait, I felt like my service took about 35 mins. I would not go back to Upscale. The wait is horrendous and not worth it. Any reputable establishment can tell you about how long you'll wait when they walk in so you can determine if you you have other things you'd like to do with your life or come back. A friend that recommended Upscale said the wait is like that ever time she goes.

Unprofessional and upsetting -- I left in tears…read more I came in asking for a simple set of square French tips on both my hands and feet. As soon as I sat in the chair and asked about acrylics, the male owner came over and kept explaining the process and price -- repeatedly. He said things like, "You know the pedicure and acrylic is going to be over $100, right?" multiple times. The way he said it made me feel like he didn't think I could afford it. It was uncomfortable and unnecessary. The person doing my nails was rough. He kept filing my skin, and I asked more than once for adjustments, but I felt ignored. I asked them multiple times to fix the shape of my nails and was not at all mean about it. When my fake nail was showing underneath the nail polish I asked for another coat. The owner jumped in and said, "Why didn't you say something before he painted the white?" I replied, "I thought the white would cover it." By this point I had been there for almost 3 hours. By the end of the appointment, I looked at my nails and just broke down. They were bulky, uneven, and just bad. I literally cried as I walked out of the shop. Later that day, I came back with my boyfriend and got a refund. I had to go somewhere else to get my nails redone. At first, I thought my toes were okay -- it was my first time getting a pedicure with acrylic -- but the very next day, they looked like this (photo attached). The acrylic started lifting, there's buildup underneath, and now, not even four days later, they're coming off. I've had to file and fix them myself. This was a bad experience all around. I absolutely do not recommend this nail salon. If I could give this place zero stars I would. Absolutely horrendous.

I will not be back. I went in because my regular nail tech wasn't working due to an emergency. I…read morewalked in and everyone looked up from their phone. No friendly faces. Just "what you want". I already had an appointment for a full set and a pedicure. My pedicure was great. The lady who did it was very nice and did great on my feet. Then I asked for medium length stiletto nails with red to nude ombré. A very basic style. I wish they would have said that my technician wasn't comfortable doing it. She showed me one nail and it was so far from the picture that I just told her to do a basic black instead. She took an hour and a half to give me short ALMOND nails. They are uneven, they have air bubbles, and just look like what I could have done myself. Whoever looked at them at the register knew that it was bad work. I won't be back. If you can't do basic acrylics with a basic nail art. Please state that instead of wasting peoples time and money.