I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Jerry and team have been excellent to work with. We are a new, start up business. We had shopped…read morefor liablity insurance, and were quoted crazy rates elsewhere. Other brokers couldn't find a reasonable policy. Jerry and team worked extremely hard to meet our needs. And while our policy is still pricey, it is 1/2 of what I could find elsewhere. They have identified other issues, now handle our worker's comp, and will be our first choice for insurance coverage as we continue to grow. Highly recommend their team.

Jerry, Carlos and the team are a great help to my real estate brokerage and investment business…read more Excellent service and timely product placement elevates Barbary Insurance above the competition. They give me VIP treatment. Give them a call or email. All the best in 2021! Redmond Realty

The best Agent ever! She was able to identify our needs in…read morelooking for a Home and Auto coverage right away and help us set a realistic expectation of the current insurance market. Always put our interest as the priority in every step and most of all she managed to make the stressful and tiring process of shopping for coverage enjoyable. My wife and I really enjoyed working with her. There is no others, Tina is best Agent.

From the owner: We work with a wide range of quality, reliable insurance companies and can provide coverage options…read morefor any business or personal insurance. We are here to satisfied your individual, unique needs. We're always here for you, whether to provide quotes, assist with a claim, policy change, or just answer your insurance questions. We speak English and Mandarin. 我们可以说中文。

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

Mr. Tadevossian understood my insurance needs, put a package together that was reasonable and had…read moregood coverage - all within a day or two. Very helpful.

Lady name chantala help us this pass week. She did a great job. She also spent extra time with us…read moreafter the paperwork was done and help with some fax stuff to dealership. Her attitude was positive during the whole conversation. Thank you and we appreciate the help. Good car insurance place. Michelle

Imposible to file a claim. Only way to get a hold of anyone is to make a payment. Very disappointed!read more

STAY AWAYYYYYY! FROM ALL THEIR LOCATIONS, THEM IN GENERAL! I know some people have bad driving…read morerecords and can only go with certain brokers BUT stay away from this one!! They do not value customers and they will rip you off without explanation!! I cancelled my policy because it kept rising and somehow they STILL sending me noticed demanding payments when policy was paid in FULL! Now no one can explain why once again!! Just I need to pay! This is rape!!

The agent that assisted me, Eliana Cortez, was just WONDERFUL! I have a driving on a suspended…read morelicense conviction on my record but Eliana quickly found me a surprisingly affordable policy with a company that insures actuarially"high risk" drivers (like me). I was amazed and very impressed at the wide range and extent of insurer resources she had at her disposal to work with on my behalf. She appears to have developed close working relationships with many different insurance companies to broker with on behalf of her clients to find you just the right policy at the right price! I walked into the office rather pessimistic about getting good insurance, but Eliana turned my pessimism into a dream come true. Eliana is very kind, polite, and a good listener. But also very precise and well-spoken. She was super patient and thorough with answering all of my questions, which I really appreciated. She really knows her field and obviously loves to help people. She seems to truly enjoy her work and is a great pleasure to work with. I'll be returning to Cost-U-Less on Claremont ave whenever I have insurance needs! I recommend this place highly!

#HighTouchService…read more Sharon is hella friendly, super responsive and will find ways to save you money! She saved our family and my mother in law tons of money.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Oakland, CA area since 2012, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0F30308

I need an insurance and I was fortunate to get a real life. Good person for my auto insurance…read more She's giving me outstanding service and security. Recommend her highly.

Something is deeply wrong with Angela Darby's office. We had a long string of errors, with zero…read moreacknowledgement. An "I'm sorry, I made a mistake" is customer service 101. Instead, with each error, her answer is "I never received that message." Mistakes: 1. Failing to cancel a policy (despite responding she had done so) - zero acknowledgement of error, no "I'm sorry." Then wanted us to do the legwork to fix it! 2. Failing to update address on a policy per request 3. Then updating the address, but only on ONE policy, not all of them. 4. Failing to update a policy to self pay per request 5. Then updating it, but only on one out of two policies. Items 2 through 5 meant no bills. No bills can mean a missed payment. And in CA, Allstate is no longer writing new policies. You miss a payment and you might not HAVE a policy anymore. In every single failure, it was either a lack of common sense, or "I never received that message." We received that response four times. FOUR. And sometimes it was after hitting reply-all to an existing email thread. The problem is we know how email works. Nothing bounced - it's just unacknowledged. It's ludicrous to say that over the last three years, that every single time an error was made that it was due to a lack of receiving email. It's possible that Ms. Darby is not technologically literate. It's more likely that she is just not on top of things. If she isn't technologically literate, after this many "missing messages," why has she not engaged a technically savvy person for help? It's quite possible she's truly unaware that this is the root of her poor reviews, which is quite sad.

Great staff, I always feel welcomed as soon as I walk through the door. I was served an amazing…read moreNespresso coffee, and my agent, Kim, is always thorough and attentive to my needs. All of my insurance are taken care of by this agency. I went in for a quote and came out with full coverage and I am not looking back! Pros: lovely staff, lovely agent, clean office, clean bathroom, coffee Cons: street parking (some paid, some free)

In my experience, Kim and Shi's agency has been reassuring, knowledgeable, and supportive during…read morechallenging times. In 2012, my first coverage policy was underwritten. These meticulous agents made this Farmers office location personable and professional. Thank you for the work all of you do.