I always have an amazing experience with William at First Avenue Insurance Services! I'm impressed…read moreby how personable and genuinely caring he was about finding the right coverage for my family's needs. William went above and beyond in every way. He took the time to thoroughly explain all my options, answered every question I had with patience, and really listened to what mattered most to me. It's rare to find someone in insurance who treats you like a person rather than just another policy number. I have recommended him to family and friends who had same feedback as my family. He saved us so much money on our home Insurance when it was nearly impassible to get log in California's crazy market.

William is a professional. He's a straight to the point no BS insurance machine. He got me a…read moregreat deal on home and auto when no one else in Danville could. I highly recommend him.

Julie's team is always excellent. Angelica is the latest professional on her team who has been very…read morekind and helpful. She is an excellent communicator and has provided me with me great informative options for my car insurance needs. Keep up the awesome work!

We have been long-time clients of Julie and her State Farm team. We always receive prompt and…read morefriendly service from her team of professionals for our personal and business insurance needs

I have always driven past Jain Williams' State Farm office, as it's been a staple in Oakland for…read moreyears. Although I've had another type of insurance with State Farm, my auto insurance had been with a different company for nearly 20 years. I recently called the office to update my insurance card and had the pleasure of speaking with Carla. During our conversation, she asked if I had auto insurance and who my current provider was. She then asked if she could review my policy with me. Normally, I would have politely declined, but Carla's warm and friendly personality immediately put me at ease. It honestly felt like I was talking to someone I'd known for years. She took the time to thoroughly explain my coverage in a way no one ever had before. I realized I had always carried auto insurance simply because it's required by law in California, without ever fully understanding what my policy actually covered. At first, I was hesitant to make a change after being with my previous insurance company for almost 20 years. However, by the end of our conversation, I felt confident enough to become part of the State Farm family. Carla is truly an asset to this office. Her professionalism, patience, and genuine care made all the difference. Excellent customer service like hers is hard to find, and I sincerely appreciate the time she took to help me.

this place is awesome' friendly people ' I would say thank you so much guys and I need to say…read morethanks for Carla. Thank you for help.

Steve has always been a forthright and easy agent and his staff is lovely. One staff member,…read moreYolanda Allen-Hill, always goes above and beyond. Steve personally called me to let me know my house would no longer be fire-insured due to the wildfires and gave me other options.

Yolanda at State Farm always provides excellent service to our family!! Thank u for all u do…read moreYolanda! And thanks to Steve Bauer and all the State Farm staff as well!

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

I've been a customer with them for about 3 years through the father of my kids unfortunately it is…read morenot being run how it was before when the owner, Sara was there. Previously the father of my kids had an overcharge from Atly should've learned the first experience. I regret entering and doing business with them!! Anyways, I went to renew my insurance about a month ago with, Alty (think that's her name) she quoted me a different price and when I received my first statement I seen a $20 over charge in what she quoted me on. I called their offices however, the owners daughter was supposedly trying to help me, was suppose to call me back never did so, I got tired of reaching out constantly. I wouldn't recommend them at all for insurances and be careful being overcharged. Alty attitude is very disrespectful, unprofessional and awful customer service. But majority of their clients are monolingual Hispanic. Avoid them!!

I have been a client for more than a decade and there has never been a complain on my end, Sarah…read morethe owner is very professional and a caring person. she is always giving back to the Bay Area community ! My very last experience was this morning doing the renewal of my vehicles and had the pleasure to do Business with Altty, I was in and out of there with all my questions answered. I am very pleased to know this business has expanded and now they also offer services in Hayward as well as in Oakland. Primeras Insurance definitely THE BEST ! If I could give You 10 stars I would! Thanks you Sarah and thanks to your team who does a great job too. I highly recommend this as your business for insurances purposes

Reached out late at night for an insurance agent and company. Got a hold of this person Angela…read moreDarby and found her service to be wonderful. I needed to get an insurance right away for my auto and she got me a decent deal for my situation.

I've had home and auto insurance with Angela Darby for the past 20 years. She is always patient…read moreand listens to my needs . I find her to be extremely honest and trustworthy She is a pleasure to work with and I can rest easy knowing she has me covered.

I have been a customer of Alan Chan and Tracy Allio for over 2 decades (specifically over 21…read moreyears). Tracy and Alan have always taken very good care of me as a customer. As a result, I have transferred all of my insurance needs to Tracy's care. Through my first decade with State Farm under Tracy and Alan's care, my service satisfaction has always been high while my premiums dropped due to my being a good customer (not having any incidents). Even when I did have some not-at-fault incident such as being rear-ended by another car, Tracy was able to quickly take care of things for me, and I never have any issue getting the resolution I wanted. Recently, State Farm had to increase its price, and Alan/Tracy did not sugarcoat and explained the situations in full to me. In fact, soon after, Tracy helped me correct one of my premiums. I appreciate the way Alan and Tracy take good care of their customers while keeping in mind that their reputation with their customers is most important. I will continue to stay with Tracy and Alan due to their great services!

Alan and his team are excellent! If you want an agent that really cares about his policyholders,…read moreAlan is your agent! They took good care of me when I made a claim a few years back when my car was stolen from a secured garage in SF. I had some minor issues with the claims department, but Alan's team came through for me. They took the time to call them for me, and things got straightened out. They will work with their underwriter for you to get you the best rate. They were able to lower my car insurance by $30/mo recently when there was a huge price hike in CA. They are always friendly, honest, and very loyal to their customers.