We have used J. Hempel Services multiple times with reconstruction and remodeling. We have yet to…read morebe disappointed. Always very high quality work. His communication and punctuality are always spot on. He focuses on what we want, our vision. We look forward to using his services again soon!

came out for a site visit to give a quote 6 weeks ago. said they'd have a quote in a week. called…read morethem 2 weeks later and the week following to ask for an update. was told both times that they'd have it by the end of the week. that was 6 weeks ago. bad communication, lazy processes. if you don't want the job just say so, don't drag it out. spend your money elsewhere

My out building had holes in the roof and was in danger of collapsing. The crew from RT exteriors…read moredid a wonderful job of re-roofing the structure, sealing and shingling the roof. They were, fast, efficient, and professional. I will use them for all my roofing and siding needs. Great job.

From the owner: R/T Exteriors, LLC is a full service roofing contractor in Chisago City, MN, that is fully licensed…read moreand insured. We are accredited by the BBB and have over 20 years of experience. Call 651-334-6012 for an estimate.

Ignores do not call list and makes spam phone calls and then also tries to bother people by…read moreknocking on their door. Don't get your house repairs from some random company that knocks on the door - spend a bit of time researching and get a quality contractor.

Felipe arrived on the scheduled time to give an estimate. He looked at the project and did the fix…read moreon the spot. He was professional, friendly and did the repair efficiently. AND very reasonably. Great value! Highly recommend!

Ricks roofing did an amazing job replacing our roof. The guys arrived early and got right to work…read more The roof was replaced and totally cleaned up in 5.5 hours. The dumpster was dropped off and picked up at the designated time we agreed upon. Jessie kept us informed of the project and timeline and was always available for last minute questions. They will be replacing our siding soon. I would highly recommend them for any project.

I hope your guys can roof and side better than they can drive. Because they have no clue how to…read moredrive.

I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

These guys worked their tails off for us! They went to bat with our insurance company and never…read moregave up on us. After 2 denials from our insurance company for hail damage to the roof, we finally got it covered. Mike worked with us very closely and advocated for us beyond what most sales people would do. This is NOT a storm-chasing group, they are the real deal. I highly recommend them. A+++

This review is for initial consultation and communication. Miranda and Jeremy at NexGen Exteriors…read moreresponded to my Hail Yelp signal and promptly sent crew members over after a recent wind and hailstorm to help document damage and again when the insurance adjuster came to inspect the damage. They (particularly David) were informative with ideas to address specific challenges to my roof/gutter/siding situation. Will update my review as quote/work proceeds, pending insurance approval, a process that NexGen also was familiar with and able to explain. I mainly want to emphasize that in the post-storm stress and whelm of having a tree come down and damage various this old house things, they offered professional, non-judgmental, and reassuring presence and keen trained eyes spotting the needed repairs and improvements to better "weathering" the next one. Their warranty offers and thorough follow-up made me feel confident about scheduling the consultations.