Poor communication and lack of a documented process. No…read morewritten guarantee or itemized parts invoicing to track the life of components Very difficult to get documents for tax reasons which were made a priority to sign before the end of year.

Updating my original 5 star review with another 5 star review. I recently had to call SolarLink for…read moresome warranty work and had a great experience. Rick was prompt in getting someone out, had excellent communication, and resolved the issue. The mark of a good company goes beyond the initial work, it carries over to how do they perform follow up commitments. SolarLink stands by their work and gets an A+!

Their professionalism and knowledge. They gave clear concise explanations we could understand.read more

We had a brand new three-ton AC unit installed along with planned HVAC system updates, with the…read moreexpectation that our airflow and temperature imbalance issues would be resolved in our 972 sq ft home. From the start, the process was confusing and did not inspire confidence. We were initially told the HVAC system would be replaced, but later informed that the space would not accommodate it as planned. The scope of work seemed unclear and ultimately was not completed as originally explained. Since installation, we have continued to experience significant temperature imbalance throughout the home. The living room becomes very cold, while the bedroom remains warm and uncomfortable--especially at night. This has been a consistent issue for the past year. Additionally, the system appears to be oversized for a home of this size. Installing a three-ton unit in a 972 sq ft space raises concerns about improper system sizing, which can lead to short cycling, poor airflow distribution, and uneven temperatures--exactly what we are experiencing. Communication has also been extremely frustrating. We have struggled to get clear answers or meaningful follow-up regarding these ongoing issues, despite raising concerns multiple times. We were recently informed that the project passed inspection, but passing inspection does not reflect real-world performance. A properly installed HVAC system should provide consistent comfort throughout the home, and that is not happening here. After a full year of unresolved issues, incomplete work, and lack of communication, we cannot recommend this company.

I originally reached out to Poppy Energy to get the HERS rating as part as a final inspection line…read moreitem. Communication has been little and not effective. Ive called multiple times and left voicemails to no response. I have email a "Paul M" to resolve the issue or get help in case I did something wrong on my end or at least receive guidance as it is my first time doing this. We paid the fees and I can't get a hold of anyone or anything. Been over a month since I requested their services. Whole project is completely stalled until then. Such a terrible experience for me, sadly.

My experience with Poppy Energy has been nothing but fabulous!…read more These guys are passionate and will work with you to get you the best and quality service! They are quick, reliable and honest! They are the real professionals we need! these days and it's getting harder to find companies like them sadly. I'm so lucky I got to find them! Will be a returning customer!

Do not use Epic Energies (www.ThinkEpic.com). They are fine to work with when things go well, but…read moreas soon as problems occur, they are evasive, they lie to you, or just give you the silent treatment. They do not stand behind the quality of their work, or their warrantees, and really, they are thieves. We hired Epic to do a large job (our new-to-us house was a bit of a teardown). They were to replace the roof, the windows, the missing stucco on half the house, and install solar. All this was financed through the PACE program. As part of the project, they originally planned to move our electrical box from the front of the house to the back. This was a $4300 item, small in the scheme of things, but important in the end. Beware the estimate these people give you. They did not come in on budget for any single item. First they replaced the windows, a project they subbed out to Good News Remodeling. Good News gets five stars from us. They were prompt and kept in constant contact with us, and installed in two days. Unfortunately, Epic demanded more money for the windows than they original estimated, because we live in a high fire area, and they quoted us for standard windows. Next they did the roof. Again, they came back to us for more money, because there were three layers of roofing that needed to be removed, instead of just one. Despite this, we were pleased with the work. Then they started on the solar. This went smoothly, at first. It was at this point that they determined that they would not need to move the electrical box for code. Instead, they said would build some structure that would hide the electrical box. So they did not remove the item from our contract. However, they could not install the solar electrical equipment until the stucco was finished. This is when things started going badly. The first day the stucco guys showed up and did a skim coat on the first wall. But then they disappeared. They didn't show up for a week, without explanation. Jeri in Epic's scheduling department couldn't seem to tell us where they were or when they would come back. Eventually, Max, our sales rep, told us they would need more money. They refused to do anything about the electrical box. During this time, Max went through some family issues, and was generally not available to deal with all the myriad problems with the stucco guys. When he got back, he was very anxious about completing the work before the end of the year, or more accurately, he wanted me to sign off on the job before it was completed, so that he could get paid. Epic submitted the completion documents just as soon as the solar was hooked up. But they submitted it for the wrong amount. So I spoke with Max about this. He told me that they will just give us a rebate for the $4300 so that we could hire someone to disguise the hideous electrical box. Max claimed he has a contractor who would do that for me. (Turns out, he didn't). So we signed the documents. After about a month, I asked why we hadn't gotten our rebate yet. Max told me I wasn't due a rebate. But after a bit of arguing, Max remembered our conversation about the rebate, and that I am correct. I start waiting for my check again. Another month passes. On March 5th, Max texts that Epic had prepared the rebate and that they will process the check. On March 19th I ask again. Now I'm told that Parker Daniels had prepared the documents. Must be my fault. I should check in my junk mail. On March 22nd, Parker Daniels finally sends the document. On April 13th, still no check. Max texts on the 16th that it is going to be sent. On April 23rd, I contact Max again. Still no check. I call Epic directly. I'm told to discuss it with Max. As all this is going on, the stucco begins to crack. And each week, it gets a little worse. On May 2nd, I text photos of the cracks to Max and directly to Epic. I talk to some guy at Epic, who promises me that he will talk to the hire ups immediately and call me back within an hour, and they will send out someone to fix everything. He never calls back. The next day, Max says Jeri will call by Monday to schedule a stucco inspection. He tells me to contact Parker Daniels directly. I call Daniels, He does not answer his phone or return my calls. Max says to text him. I do. Tell him the whole story, he says he'll "get with his accounts payable team and see how that was missed. Once the check is placed in the mail I'll send you the tracking information." Surprise, surprise, no followup. No check. No stucco inspection. Not even an apology. On May 7th, Max confessed. He says this is his fault, that he miscommunicated to Epic. So Epic won't pay until they take the money out of his earnings. I haven't heard anything since. Stay away. These people are thieves. They do not honor their warrantees. Their workmanship is lousy. And they treat their customers terribly.

6 of my solar panels are down during this peak of season. I have left voicemals 2 days in a row…read morebecause there is no other option to speak to a person. I'm still waiting for a response....

2 1/2 years ago I took a walk down to the end of my street to speak to a neighbor about his solar…read moresystem. It was probably the most money I ever made in the 30 minutes it took me to get the information I needed and learn about Valley Solar. I had several other solar installers provide me with quotes and some of those were at least twice as much for a similar system. Some companies would not even give me a quote because they did not want to deal with Lodi Electric Utility. Once I contacted Valley Solar in January they responded immediately and I was up and running in March. The system has performed flawlessly producing power and I will break even in another 4 years. Valley Solar is very pro-active and has been out a couple of times to address issues with the system communication function. I did not request these visits, they just called and asked if they could come out and do some upgrades. Pretty impressive if you ask me. Would not hesitate to use them again or recommend them.

Valley Solar's employees have been a delight. Pablo started us off and was willing to discuss…read morequestions even on his weekends. His explanations were clear and not pressured, like many of the sales people were. And he was very responsive. And the others, whose names I would have to search deeper in my memory banks to get, were equally great. But I am adding to my review because of the efforts of Christi, the office manager, who went above and beyond in getting us a rebate from PG&E. We kept on putting it off and she persisted. And we got a tidy sum from her efforts. So, many thanks Valley Solar.

I was contacted by Spartan staff Diego Nuñez after responding to a link survey about adding solar…read more Spartan was the first company to contact me and made an appointment to speak to me via phone since I said I did not need an in person consultation. I was interested in adding panels to my existing older solar roof panels. My panels are working well, but I could use more power. Was also interested on behalf of my daughter who wanted extra panels after adding an EV and hot tub. After a couple of tel/cons with Diego, we determined in both our cases, it would not be worth adding additional panels because our True-ups were not high enough annually to warrant a system purchase. We had an extensive discussion about the fact that there are no more perks or discounts to install solar and things have just gotten more expensive over the last year, with loss of rebates, etc. Diego was very honest that in both of our cases, the cost of upgrading our mutual systems was not worth the money it would cost. I truly appreciated his honesty as he talked himself out of not one job but two. Highly recommend this company for both staff customer service in getting to me quickly, speaking to me extensively twice and Diego's honesty in being upfront about in our case, the bang just not being worth the buck. I actually felt like I could trust the staff and these days, this is important. Thank you, Spartan.

Got a leaky roof from last storm. We called ALOT of roofers…read moreand SPARTAN actually answered their phone,curtious and kept their app with a text prior to coming over for a reasonable quote.Call John Hughes if you have a roof problem and he will set you up for your repair with a smile.916 849-0022. johnhughes@ spartanhomepros.com

Unsolicited texts from businesses are gross. Would never recommend this business due to this fact…read morealone.

Dante Caviness completed my inspection today. He was on time, professional, and understanding…read more My solar was installed with Sun Power. They went BK which raised my concerns. Dante put all of that at ease and showed me the source issue very quickly. I would recommend Dante and Energy Aid to anyone!!

Solar is pretty confusing to figure out and not simple to competitively shop/price out…read more I had five different companies speak with me about their solar options and Prime Home Solutions was night and day, the best option. Best price and the most knowledgeable. Zero pressure or sales tactics. Installation was straightforward and went as expected. I just past my 1-year mark with the system and it was perfectly sized for my usage. My annual PG&E electricity costs were $24.49 for the 12-month YEAR. There was also the monthly "grid connectivity fee" of about $11 which you pay regardless of having a solar system or not. I worked with Brent. He was extremely knowledgable and experienced. He did not attempt to push me on any of the options he provided. He simply educated, listened, and answered my questions. He gave me lots of space and time to decide with no pressure. I would highly recommend speaking with Brett and Prime Home Solutions. Pros: Knowledgeable. Low pressure. Best pricing of the 5 companies we shopped. Smaller sized company so you're speaking with the same individuals each time who are familiar with your system/house. Cons: I didn't really have any red flags. Communicating back and forth required follow up once or twice. The process took time and was confusing, but Prime Solutions helped to add clarity and walk me through the project.

We had a great initial experience with this company. We began the process in June of 2025, and it…read moreprogressed quickly, with install being done and paid for in full in mid-July. Everyone was responsive, installers were prompt, accommodating and knowledgable. However, we have since been completely ghosted. No PG&E inspection was done despite multiple attempts to contact the company by both PG&E, and ourselves. Multiple calls and voicemails have been ignored for months. We have not received a call back or any word from Prime Home Solutions. Our next step will be to file a complaint with the Better Business Bureau.